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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,217 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
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Showing 1,217 reviews
July 16, 2020
The deal went smooth. "Stan the Man" took good care of me. My experience with Mitchell was positive and about as I expected. One small difference I would prefer is to not be out in the middle of the room at a My experience with Mitchell was positive and about as I expected. One small difference I would prefer is to not be out in the middle of the room at a group of desks doing my negotiating with everyone hearing my business. The situation was more open and less private than I prefer, and I'm not shy. More
by fondrengj
Verified CustomerEmployees Worked With
July 15, 2020
The internet sales department was great. They responded to our inquiry immediately and then follow up several times prior to our purchase. Thanks so much. to our inquiry immediately and then follow up several times prior to our purchase. Thanks so much. More
by sandi1213
Employees Worked With
Chad Thrash
July 11, 2020
They’re the best. I can always count on them as friends and with all my vehicle needs. They are truly the best Dodge dealership as for maintenance and sales. and with all my vehicle needs. They are truly the best Dodge dealership as for maintenance and sales. More
by billy.jacobs151
Employees Worked With
Jan Pennington , Alan Daniels, Justin Woytek
July 10, 2020
Traveling from North Carolina Chad and the rest of the Mitchell Family made it a breeze. They sent any photos I requested, drove us around in the vehicle since we didn't know the area, washed it and fille Mitchell Family made it a breeze. They sent any photos I requested, drove us around in the vehicle since we didn't know the area, washed it and filled up the tank before heading back to NC. I ended getting financing through my credit union back home which they worked so well with. More
by codylsutton
Employees Worked With
Chad Thrash
July 03, 2020
Very helpful, explained very thing that I needed to know ,quick service had me in and out in under 5 hours. Couldn't ask for better service ,quick service had me in and out in under 5 hours. Couldn't ask for better service More
by rrkeen74
July 03, 2020
Excelente service. I love my new car, thanks to Paul for helping me out. Thanks for the surprise. The best team in the dealership. Thank you!! helping me out. Thanks for the surprise. The best team in the dealership. Thank you!! More
by johannarojas0218
Employees Worked With
Paul Andrews
July 02, 2020
Very poor service dept management. We had to call every day to check to see if they had even LOOKED AT our vehicle. We explained that we were on vacation and had broken down in Enterpr We had to call every day to check to see if they had even LOOKED AT our vehicle. We explained that we were on vacation and had broken down in Enterprise, AL and were 2 hours away in Florida and needed to get back home at the end of the week. We had the vehicle towed there on Saturday night since they were the nearest Jeep dealer. We showed up at the dealership Monday before 8 AM to tell them the vehicle was there and why. They never offered us a rental vehicle at all or even a time when it would be looked at. And again, we had to constantly call then to see if it had even been diagnosed. We finally had to get the general manager involved and he apparently lit a fire under them. The service dept appears to have very poor time management. We were told there was only 1 tech and that's a whole other problem. They could have diagnosed our car, ordered the parts and then resumed work on another vehicle. Again, that tells me they have no time management skills. We were glad we got the general manager involved or we might still be waiting for our vehicle. More
by shawkins1
Employees Worked With
Not sure of the general manager's name(Darren?), Alan Daniels, Justin Woytek
July 01, 2020
The service staff was very helpful. Cashier is the nicest person! I never have any issues when I bring my car in for services. Everything is done in a timely manner. person! I never have any issues when I bring my car in for services. Everything is done in a timely manner. More
by Jeepcustomer
Employees Worked With
Justin Woytek
June 26, 2020
Service and Repair The service and repairs for my truck was done to my satisfaction. I asked Megan to ensure that I was not called by any sales person wanting me to trad The service and repairs for my truck was done to my satisfaction. I asked Megan to ensure that I was not called by any sales person wanting me to trade in my vehicle. I thank her for that. I have my there to be worked on, if I want to buy a new vehicle I would let someone know. For a sales person to call me after I have dropped off my vehicle for service is rude and predatory. Megan ensured that that did not happen. Thank you Megan. More
by viper64a
Employees Worked With
Megan Sutley
