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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,215 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,215 reviews

January 17, 2024

Everyone is always so nice and helpful. Dave my service advisor always personally helps me and is always upfront and honest with me. More

by miranda.miller20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Miranda, Thank you for your kind words! We're thrilled to hear that you find everyone at our dealership nice and helpful. It's fantastic to know that Dave, your service advisor, has been providing personal assistance and honest communication. We appreciate your positive feedback and look forward to serving you for many more years to come.

January 15, 2024

Excellent service. Great hospitality Ringo treated me excellent! Ringo treated me excellent! Made me feel as if I was an important customer & there was lots of attentio More

by ESOMERVILLE2
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Estella, Thank you for the kind words and for recommending our dealership! We are pleased to hear you had an excellent experience and felt the great hospitality during your visit. Ringo is dedicated to providing exceptional service, and we're delighted that he made you feel like an important customer with attention to detail. Your satisfaction is our priority, and we appreciate your feedback!

January 15, 2024

Very professional. I like that they keep in touch with me. Before, during and after. More

by croleybyrd57
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're delighted to hear that you found our service very professional and appreciated the continuous communication throughout the process—before, during, and after your experience with us. Maintaining a strong connection with our customers is important to us, and we're glad that it made a positive impact on your satisfaction. We look forward to serving you again in the future!

January 14, 2024

Quick and very responsive Quick, responsive and they were very communicative with us about things More

by hooks90
Recommend Dealer
Yes
Employees Worked With
Roy
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Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that you found our service quick, responsive, and communicative. Customer satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to serving you for many more years to come!

January 14, 2024

Great experience and customer service was great Great experience and customer service was outstanding. Mrs Kiara has been very critical in ensuring great experiences with Chrysler. More

by bendersr7
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate your wonderful review and are happy to hear that you had a great experience with outstanding customer service! Kiara plays a crucial role in ensuring excellent experiences with our products and we're delighted that her efforts have made a positive impact on your satisfaction. Thank you for your business and for choosing Mitchell Chrysler Dodge Ram Jeep.

January 14, 2024

The advisor did not call me when she said she would. I had to call to see if me truck recall was complete. Additionally she put me in the pouring down rain to go look for my vehicle. Not good with me More

by tfairchild1
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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January 13, 2024

Good Real good Estimate was quick. The staff was professional. I was contacted promptly when repairs were completed, & I was giving a ride to pick up, & drop off a rental while work wa More

by seansimmons73
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear that you found our estimate process quick and the staff professional. It's great to know that you were promptly informed when repairs were completed, and we were happy to provide transportation for your convenience. We appreciate your trust in our services and look forward to assisting you again in the future!

January 13, 2024

Service was great. . went in not sure if we could even get anything but Brent assured us he would do all he could.. and he did! ?? More

by tammynm63
Recommend Dealer
Yes
Employees Worked With
Brent Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Bailey
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Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Tammy, Congratulations on your 2018 Nissan Frontier and thank you for the kind words! We're delighted to hear that Brent was able to assist you and that you had a great overall car buying experience with us. We appreciate your trust and business and we look forward to helping you with all of your automotive needs for years to come.

January 13, 2024

Just took too long to get all the parts my vehicles been there way too long More

by debking92163
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Deb, We appreciate you taking the time to share your feedback with us and we sincerely apologize the delay in obtaining the necessary parts for your vehicle. We understand that the extended wait has been inconvenient and we share your frustration. The current nationwide issue with parts being on back order has unfortunately impacted our ability to provide a timely resolution. Thank you for your patience and for choosing our service.

January 13, 2024

I've purchased several vehicles from Mitchell and have had my vehicles serviced there. The new dealership building has made a big difference in the speed at which your service is completed. I have never h More

by RTCAMPBELLSR
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for being a valued customer! We truly appreciate your continued trust in us. It's fantastic to hear that you've noticed improvements in service speed with our new dealership building. We're committed to providing excellent service, and we're thrilled that you've had positive experiences with our friendly team. If there's anything else we can do for you, please don't hesitate to reach out.

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