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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,215 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,215 reviews

June 01, 2023

My sales team was very professional and timely. Had a very pleasant experience. Look forward to doing business with them again in the future. More

by jstewart36351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Trash , Merritt Mills
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Jun 02, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Joshua, Congratulations on your new Ram Truck and thank you for taking the time to share your feedback with us! We strive to make every customer experience pleasant and professional, and we are delighted to know that we have achieved that goal. We look forward to continuing to serve you in the future.

May 31, 2023

Paul Andrews is top notch salesman, it was a pleasure doing business with you guys. More

by pbrackin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Andrews
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Jun 02, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Phillip, Thank you so much for taking the time to leave us a review and rate our dealership five-stars! We're delighted to hear that you had such a great experience with Paul and hope you are enjoying your new Ram truck! Please don't hesitate to reach out if there's anything else we can do for you.

May 31, 2023

Dealership is professional and responsive. Easy to work with on repairs, recalls etc. when the need arises. More

by bar4016
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Jun 02, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the wonderful five-star review, we strive to make it easy to work with us on repairs, recalls, and more. We appreciate your recommendation and look forward to helping you with all of your vehicle needs down the road!

May 29, 2023

Best in class customer service. I felt welcome from startup until the purchase was completed More

by COLLIER.CONSTANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Constance, We appreciate you taking the time to leave a positive review. We are so glad that you felt welcomed and that your purchase was completed successfully. Your satisfaction is our priority and we can't wait for you to experience more of our top-notch customer service in the future. Congratulations on your new Ram 1500 and thank you for being apart of our Mitchell Chrysler Dodge Ram Jeep Family!

May 29, 2023

Last 2 times I went they failed to put washer fluid in and change windshield wipers. This last time I asked before I left and she went and changed the wipers but never put fluid in. More

by Amymhix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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May 30, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Amy, We apologize for the inconvenience caused. We take customer satisfaction seriously and thank you for bringing this to our attention. We will ensure that extra care is taken in the future to make sure that all necessary services are provided. Please contact us if you experience any further issues.

May 29, 2023

I have purchased many vehicles from this dealer! The services I have had with my jeeps, trucks, and vans have been great! I miss the Saturday lunches!! More

by My ram truck
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for being a loyal customer! We are so glad to hear that you have had such positive experiences with us and we appreciate you taking the time to share your review. We miss the Saturday lunches too but we truly appreciate you being apart of our Mitchell Chrysler Dodge Ram Jeep Family and look forward to many more years of helping you with all of your vehicle needs.

May 27, 2023

Takes care of people no matter if they are new or long time customers. Repeat customer More

by exploit.posits0g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Andrews
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May 29, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your feedback about our customer service! We strive to provide excellent service to all of our customers—both new and returning. We appreciate your loyalty and look forward to serving you again soon.

May 23, 2023

Not sure if all work was done. Their word against mine,right?Still have questions. More

by Kenneth McGhee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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May 23, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Kenneth, Thank you for your feedback. We always strive to provide the highest quality service and apologize if our work has caused you any confusion. We would like to discuss the details further with you and answer any questions you may have about the work that was completed. Please do not hesitate to contact our Service Manager, Reggie Jones, at your convenience. You can reach him at 334-347-8906. Thank you again for taking the time to provide your feedback, we hope to resolve this for you in a timely manner. Best Regards, Mitchell Chrysler Dodge Ram Jeep

May 22, 2023

Easy to work with, terms fit, great job. ...yeah no so that's 24 wird I think More

by mcgyver64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tay Wright, Paul Andrews, Nathan Simmons, Dillion Toole, Merritt Mills, Stephanie Giroir
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May 22, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We appreciate your feedback and are glad that you had a positive experience working with us!

May 20, 2023

I enjoyed purchasing our new Jeep from Mitchell CDJR! Stephanie was an excellent sales person and made the process easy! Thank you so much!! More

by GINGERMOM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Giroir
Report | Print
May 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Ginger, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Stephanie provided such great service and made the process of buying your new Jeep easier. We hope you are enjoying your purchase and thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

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