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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.6
1,215 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,215 reviews

April 19, 2023

Extremely nice. Made sure I had what I needed to be able to continue to care for my 2 special needs children while my van was being repaired. I did not expect it to More

by mom2micromiracles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager. I believe his name is Reginold. , Heather Stewart
Apr 19, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us. We are sorry to hear about all of the issues you have encountered with your van and we are glad that we were able to provide you with a temporary vehicle during the repair process. We understand how frustrating it can be when issues arise and we want to apologize for any inconvenience caused. We are pleased to hear that the parts for the door have been ordered and are covered by Chrysler. We will continue to do everything we can to help you with your vehicle needs!

April 16, 2023

Great people. Very nice facilities. Everyone was very friendly and went out of there way to make sure they helped you. More

by vernh59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catina Foss
Apr 17, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Vern, Thank you for taking the time out of your day to leave us a review! We're so glad to hear that our team provided you with a positive buying experience and we appreciate your feedback. Enjoy your new Ram truck!

Apr 17, 2023 -

vernh59 responded

My pleasure.

April 15, 2023

Great staff and love the vehicle. Will buy from them again! Love Mr. Mitchell & he was very thirough More

by VMTOREROS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Apr 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are so glad to hear that you had a positive experience with our dealership and that you love the vehicle. We appreciate you choosing Mitchell Chrysler Dodge Jeep Ram and look forward to having you as our customer again!

April 15, 2023

Traveling thru Enterprise on business and noticed a significant vibration. They were able to work me in and resolve that issue as well as service the vehicle and take care of a recall issue. As I was o More

by srk53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Apr 17, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are glad that we were able to take care of all your needs quickly and efficiently. We strive to provide excellent customer service and are happy that we were able to extend that to you on your business trip. We appreciate you choosing Mitchell Chrysler Dodge Ram Jeep and wish you safe travels back home!

April 14, 2023

Greatest bunch of people to deal with! ! Each and every employee was very helpful and courteous. More

by tetheredgea
Recommend Dealer
Yes
Employees Worked With
Ed ,Josh just about all the employees
Apr 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Terri, Congratulations on your new RAM truck and thank you so much for taking the time to rate our dealership five-stars! We are beyond happy to hear that you enjoyed your car buying experience with Ed and the rest of our crew. We look forward to helping you with all of your vehicle needs for many more years to come!

April 14, 2023

Had good communication skills as far as price and when I would b able to get my car back More

by robinson41585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Apr 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are glad that you had a good experience with us in terms of communication and pricing. We appreciate your feedback and hope you are pleased with the work we did on your vehicle. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

April 12, 2023

They had amazing customer service and they went above and beyond i appreciate there service More

by DUMPY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Apr 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We are delighted to hear that you received amazing customer service and that our team went above and beyond on your recent visit. It is very important to us that our customers are 100% satisfied when they leave and based on your review, we meet our goal! Thank you for choosing Mitchell Chrysler Dodge Jeep Ram, we look forward to helping you for many more years to come.

April 12, 2023

Great service, very fast and efficient. The staff was friendly and gave me an unforgettable experience! More

by SMITHROBERT1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Giroir
Apr 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Robert, Thank you so much for taking the time to provide us this wonderful feedback! It is great to hear that you received fast and efficient service from Stephanie and that this was an unforgettable experience. Congratulations on your new Dodge Durango and thank you for choosing Mitchell Chrysler Dodge Jeep Ram! We look forward to helping you with all of your vehicle needs for many more years to come.

April 11, 2023

Friendly and knowledgeable support staff. My first visit and I was completely satisfied. Great location. More

by Bill
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Apr 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Bill, Thank you for the kind words! We are thrilled to hear that your first visit was a success and that our staff was friendly and knowledgeable. We hope you'll come back soon!

April 11, 2023

Had car since January. Got car back Friday on the way home engine light came on.called service department and was told they would call back didn't happen. Got your money an More

by dcdiverdown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Apr 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

On behalf of Mitchell Chrysler Dodge Jeep Ram, we would like to apologize for your frustrating experience with our Service Department. The situation you described is very disappointing to us and not typical for our dealership. We would like the opportunity to get a bit more information regarding this situation and regain your trust. If you could respond to this and provide additional contact information, we would like to reach out to you during our business hours. Thank you for taking the time to provide your feedback. We look forward to working with you to come up with a solution. Sincerely, Mitchell Chrysler Dodge Jeep Ram

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