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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,215 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
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Showing 1,215 reviews
March 14, 2023
I put my truck in for a recall to be corrected and also have my driver's side door lock fixed. I knew I wouldn't be charged for the recall, but the door work would. No worries. I get a text message stating have my driver's side door lock fixed. I knew I wouldn't be charged for the recall, but the door work would. No worries. I get a text message stating it would be $120 and I can pick it up at the end of the day. Upon arrival at 4:30pm I found out that the door didn't get fixed, but the part was on order. The $120 was for diagnostics that I didn't ask for or want, I was never asked for that service. I was then told that it will be an ADDITIONAL $460 for the door to be fixed and was quoted 1.5hrs to fix it once the part arrives. The part is $60, so $400 for 2hrs of labor (200/hr.). I understand that dealerships are more expensive but to me this was very deceptive by making me think my truck was being fixed but instead was getting a service I never asked for but was charged. I had a really bad experience with my jeep 11 years ago when the dealership was Tim Whitehead and was taking a chance that new owner and new location would hopefully be a better experience but looks like I was wrong. I was even wanting to inquire about trading in my current vehicle for another one once fixed but I guess I'll be taking my business elsewhere. More
by nickterry
Verified Customer
March 12, 2023
Great service and awesome group of people. Really go above and beyond for their customers. Really go above and beyond for their customers. More
by SeanC
March 10, 2023
Could not even get my repairs done as they decided to move locations the day I was scheduled for. Inconsiderate and waste of time! No heads up given to customers just sitting there. move locations the day I was scheduled for. Inconsiderate and waste of time! No heads up given to customers just sitting there. More
by kellylong75
March 01, 2023
Kiaira was great from start to finish with assisting me with my car being serviced with my car being serviced More
by dwilliams109
Employees Worked With
March 01, 2023
Fast and reliable it was a great pleasure to work with them. Look forward to seeing them real soon. them. Look forward to seeing them real soon. More
by Donniekjv1611
February 24, 2023
Good attention, good Work, and Frenly, thanks you for your attentions and service,Professional people your attentions and service,Professional people More
by CNT AUTOMOTIVE
February 24, 2023
They did a great job with the installation of our brake controller. Everything was completed on time. controller. Everything was completed on time. More
by hank.locklar
Employees Worked With
February 22, 2023
Ed was a great sales person! Helped me in every way possible! Had a few small hiccups with the truck, nothing major at all, but they made sure I was taken care of very well! And Helped me in every way possible! Had a few small hiccups with the truck, nothing major at all, but they made sure I was taken care of very well! And also made sure I wasn’t stranded! Highly recommend Ed and his crew to a new buyer or previous buyer! More
by Jtluzier
Employees Worked With
Ed Gordon
February 22, 2023
Working with Ed was such a pleasure. He and Josh went above and beyond helping us feel comfortable and at ease in making our purchase. They understood where we needed to be and got us th He and Josh went above and beyond helping us feel comfortable and at ease in making our purchase. They understood where we needed to be and got us there. Absolutely will let others know how easy they made it for us to purchase a vehicle and we will definitely recommend them to all our family and friends who may be interested in purchasing a vehicle. You guys ROCK! More
by bab7440
Employees Worked With
Josh, Ed Gordon
