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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,215 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,215 reviews

February 19, 2023

They do a pretty good job. No issues with the staff. The service tech was very fast. More

by adukes_007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Anthony, Thank you so much for sharing your experience with us on Dealer Rater! We are pleased to hear that there were no issues with staff and that the Service Tech was very fast. Your recommendation means a lot to us, and we will be sure to pass along your kind review to the rest of our team. We look forward to helping you with all of your vehicle needs down the road!

February 14, 2023

call Reggie was a rockstar, he' got me back on the road in record time! More

by John SteeleJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie, Heather Stewart
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Feb 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Good morning John, Thank you for your awesome review! Reggie is a rockstar and we're happy to hear that he got you back on the road in record time. We will be sure to pass along your kind words to Reggie and we appreciate you choosing Mitchell Chrysler Dodge Jeep Ram!

February 09, 2023

Scheduling had ahiccup about the ability to service my Promaster, however the team come through with a solution and made the situation work. I was disappointed in the lead time for service 2 months is qu More

by erikhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Erik, Thank you for taking the time to write about your experience. Despite our dealerships commitment to accommodate our customers schedule as much as possible, we are not always able to schedule in our customers as quickly as we'd like. Your patience is very appreciated we and are happy to hear that our team was able to find a resolution for your situation. Thank you for recommending our dealership and allowing us the opportunity to work with you!

February 05, 2023

your people are good but why is 5 qts of oil $20 more expensive then at your Mazda dealership? More

by rlsscrisp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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February 03, 2023

Jason Keen is the best, second car we bought from him. We sent our daughter and he sold our daughter her first car. A+ delearship! More

by Navy all the way
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

David, Jason Keen is the best and we are thrilled to hear that he has continued to provide you and your family with the best car buying experience! We truly appreciate you taking the time to share your feedback and recommending our dealership. We look forward to helping you with all of your vehicle needs for many more years to come!

February 01, 2023

Kiara was a superb customer service representative in the service center. She took care of my concerns and answered all my questions. More

by ddawson1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae
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Feb 02, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We are thrilled to hear that Kiara was helpful in assisting you with your questions and services! It is very important to us that our customers are 100% satisfied and it appears we achieved that goal with you. We will be sure to let her know to keep up the good work. We appreciate you taking the time to share your feedback and rate our dealership five stars. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

Feb 02, 2023 -

ddawson1012 responded

You're welcome! I would like to also mention that Tay Wright initially greeted me upon my arrival and directed me to the service center. His approach was friendly, courteous, and professional.

January 21, 2023

Heather in the service department is amazing! She helped me with a non-warranty claim. More

by HALLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
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Jan 23, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We are so happy to hear that Heather provided you with amazing customer service and helped you with a non-warranty claim! We truly appreciate you rating our dealership five-stars and look forward to helping you more often in the future. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

January 20, 2023

MR.ED GORDON IS THE BEST HELPED ME WITH A CAR ID RECONMEND HIM AND THE THE DEALER SHIP THERE THE BEST.I HAD TO HAVE A HEAD LIGHT REPLACED AND THEY DID IT FAST .GO SEE THEM More

by marenepugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Gordon
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Jan 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Marene, Ed Gordon is great, and we are so thrilled to hear that he provided you with the best car buying experience and quickly helped with replacing your head light! He will be very pleased to see your kind review. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to helping you with all of your vehicle needs for many more years to come!

January 18, 2023

Excellent follow ups during the repair and warranty claim process.. I would definitely recommend and use again More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Jan 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Allen, We love to hear that you had "excellent follow up" while your vehicle was being repaired! Thank you so much for taking the time to recommend our dealership and choosing Mitchell Chrysler Dodge Jeep Ram! We look forward to helping you with all of your vehicle services's for many more years to come.

January 18, 2023

Heather was super helpful and a pleasure to deal with. Even though we didn’t get the problem fixed she got me another appointment. Hopefully this times a charm More

by wjitpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

It is wonderful to hear that Heather has been helpful and a pleasure to work with! We will be sure to pass along your kind review and let her know to keep up the good work. We look forward to seeing you soon for your next appointment and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

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