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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,217 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,217 reviews

February 23, 2024

Always the best customer service and technicians. Both go out of their way to make sure that I am learning with the safest vehicle possible. More

by Tim Nice Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Thank you so much for your kind words! We are thrilled to hear that you consistently experience top-notch customer service and that our technicians are going above and beyond to ensure your safety and satisfaction. We truly appreciate your trust in us and look forward to continuing to provide you with the best service possible.

February 23, 2024

Staff went above and beyond to make sure all my needs were taken care of. More

by jsenglish71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're delighted to hear that our staff went above and beyond to meet your needs. Your satisfaction is our top priority and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out.

February 23, 2024

I brought my truck in for service and told them that I needed it back by 3:30 that same afternoon. It was not a quick job and they made it happen! Really appreciate their hard work! More

by Keaton Daw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Feb 23, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Keaton, Thank you for sharing your experience! We're thrilled to have met your expectations and had your truck ready by 3:30 as requested. Your satisfaction is our priority, and we're glad we could make it happen for you. Our team appreciates your kind words and we look forward to serving you again in the future

February 20, 2024

I am never dissapointed with the service I receive at MCDJR. The staff is very professional and updates accordingly. More

by slofton86379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schoenfield and Reggie, Tay Wright, Heather Stewart
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Feb 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Simone, We greatly appreciate your kind words and are thrilled to hear about your positive experiences with us at Mitchell Chrysler Dodge Ram Jeep! Providing professional service and keeping our customers updated are top priorities for us and we're glad to know we've met your expectations. Thank you for continuous support and for being a loyal customer!

February 18, 2024

Kiaira was very nice and helpful. Dealership is very nice and clean. Just wish they would have had all the parts to do all the recalls. More

by Greg.Alford
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Greg, Thank you for your feedback! We're pleased to hear Kiaira provided excellent service, and we appreciate your compliments on our dealership's cleanliness. We apologize for any inconvenience regarding the parts availability and will strive to improve. Your support means a lot to us!

February 17, 2024

Great staff, knowledgeable in there job. Took the time to explain what they did, and pointed out what look at in the future visit. More

by wtjolley
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
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Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear you found our staff knowledgeable and appreciated the explanations provided. We're committed to ensuring your vehicle receives the best care possible. Looking forward to serving you again in the future!

February 15, 2024

Outstanding customer service given along with the hospitality suitable for those with high end cars. Wonderful experience! More

by med37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! Providing top-notch customer service and hospitality is what we aim for, regardless of the car you drive. We appreciate your kind words and look forward to helping you for many more years to come with all of your automotive needs!

February 14, 2024

They followed through with their promises. Always pleasant to talk to. Facility is clean and they provide water and coffee while you wait. More

by joel_beall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Joel, Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We strive to make every visit enjoyable and comfortable. We appreciate your support and look forward to helping you with all of your automotive needs for many more years to come.

February 14, 2024

Very organized. Makes customer feel appreciated. Outstanding service and work from the service department employees. More

by whets5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful feedback! We're delighted to hear that you found our service department organized and our team appreciative. Providing outstanding service is our top priority, and we're thrilled that we could meet your expectations. We truly value your support!

February 14, 2024

I enjoy the attention given to their customers. They are all friendly and helpful. I liked the texted updates on the progress of servicing our vehicle. More

by slreyes615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're grateful for your positive feedback! It's wonderful to hear that you appreciated the attention and friendliness of our team. We strive to keep our customers informed and satisfied throughout the service process. Thank you for choosing us, and we look forward to serving you again!

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