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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews

6501 Boll Weevil Cir

Enterprise, AL

36330

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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

February 07, 2024

Was just an oil change they took it on and it was complete in a timely manner no complaints More

by kyle.lobur
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Kyle, We appreciate your kind words and are delighted to hear that your oil change experience was smooth and efficient! Your satisfaction is our priority, and we're grateful for your feedback. Please don't hesitate to reach out if you need anything in the future. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

February 07, 2024

I was only there to get an oil change. I usually buy a new car every 3 years but had no intentions of doing so that day. I started looking around with Wyatt & fell in love with the Wagonee More

by Jeeplover
Recommend Dealer
Yes
Employees Worked With
Wyatt
Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Karen, Wow! Thank you for sharing your amazing experience with us! We're thrilled to hear that your visit for an oil change turned into a delightful adventure ending with the Wagoneer. It's wonderful to know that Wyatt provided such an enjoyable buying experience. We truly appreciate your kind words and your loyalty. Looking forward to serving you again in the future!

February 06, 2024

Dealership was clean and everyone was friendly I just keep coming back for some dealing with the same thing More

by DUMPY84
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We sincerely apologize for the recurring issue you've encountered. Your satisfaction is our top priority, and we'd like to address this matter promptly. Please reach out to our Manager, Dave at david.marshall@mitchellauto.com, so we can investigate this further and ensure your experience improves. We appreciate your continued support and look forward to resolving this for you. Best Regards, Mitchell Chrysler Dodge Ram Jeep

February 06, 2024

Came in for an oil change about 10:30 didn't get my car back till 1:30 . I was told it was just gona be a hour wait . More

by robinson41585
Recommend Dealer
No
Employees Worked With
Kiaira Nash, Kiaira Nash
Feb 06, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We are actively addressing the issues that led to the delay in our service and taking steps to ensure that such instances are minimized in the future. Your input is invaluable to us as it helps us identify areas for improvement. If you would be willing to provide more details about your specific experience, it would be immensely helpful for our team to make the necessary adjustments. Please feel free to reach out to us directly so that we can better understand the situation and take appropriate measures. David.Marshall@mitchellauto.com Once again, we apologize for any frustration caused, and we appreciate your patience and understanding. We are committed to delivering a better experience in the future. Thank you for bringing this to our attention.

February 06, 2024

Dealership was friendly, process was simple (drop off vehicle, got notified of service complete, paid online with a link) Was greeted at pickup, reviewed the service ,signed my receipt, and was on my way More

by charliebeee
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Feb 06, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Charlie, Thank you for the glowing review! We're delighted to hear that you had such a seamless experience with us. Making your service process easy and convenient is our priority. We appreciate your support and look forward to serving you again at Mitchell Chrysler Dodge Ram Jeep!

February 06, 2024

Very friendly staff. Listens to the customer for their needs. And the dealership itself is clean and fresh. More

by amandabeaudry24
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Feb 06, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Amanda, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and found our dealership clean and fresh. We appreciate your feedback and look forward to serving you again in the future!

February 06, 2024

The wait time was unacceptable. I had an appt scheduled for 10:00 and didn't leave there til close to 1:00. I had an appt for an oil change and tire rotation and if I knew it would More

by larkebony
Recommend Dealer
No
Employees Worked With
Kiaira Nash, Kiaira Nash
Feb 06, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced due to the extended service time. We understand the importance of timely service and regret that we fell short of your expectations. We are actively addressing the issues that led to the delay in our service and taking steps to ensure that such instances are minimized in the future. Once again, we apologize for any frustration caused, and we appreciate your patience and understanding. We are committed to delivering a better experience in the future. Thank you for bringing this to our attention.

February 05, 2024

Great experience. Staff were fantastic. highly recommend Mitchell Chrysler Jeep Dodge Ram and Brent Bailey to anyone looking for a new set of wheels. More

by Beach_bound
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Bailey
Feb 05, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had a great time at Mitchell Chrysler Dodge Ram Jeep and that our staff, especially Brent Bailey, made your car-buying experience fantastic. Recommendations mean the world to us and we truly appreciate your kind words. If you or anyone you know is looking for a new set of wheels, we'd be honored to assist them just as we did for you. Safe travels in your new Jeep, and should you have any further needs or questions, don't hesitate to reach out. Thanks again for choosing Mitchell Chrysler Dodge Ram Jeep!

February 05, 2024

Being a military family it’s so hard to know who to trust, but we never questioned the sincerity of Brent Bailey and the team at Mitchell Chrysler Dodge Jeep Ram. We were very particular on the vehicle More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie , Brent Bailey
Feb 05, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Taylor, Thank you so much for taking the time to share your wonderful experience with us! We are genuinely honored to have had the opportunity to serve you and your family, especially knowing the unique challenges that military families often face. We are thrilled to hear that Brent Bailey and our team at Mitchell Chrysler Dodge Ram Jeep were able to meet and exceed your expectations. It warms our hearts to know that you felt heard and valued throughout the entire car-buying process. Brent truly is an asset to our team, and we will make sure to pass along your kind words to him. Your patience in waiting for the perfect vehicle did not go unnoticed, and we're delighted that we could assist in making it happen. We understand that issues may arise even with the best-prepared vehicles, and we're grateful for your understanding. It's our commitment to stand by our customers and ensure that any concerns are addressed promptly and efficiently. We appreciate your trust in us, and we're honored to have been part of the best car-buying experience your family has ever had. If there's anything else we can do for you, please don't hesitate to reach out. Welcome to our Mitchell Jeep family!

February 05, 2024

Great dealership I had a great experience with Brent, he went above and beyond to satisfy my needs More

by Joshua.hopson820
Recommend Dealer
Yes
Employees Worked With
Brent Bailey, Brent Bailey
Feb 05, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Joshua, Congratulations on your new Jeep Wrangler and thank you for the wonderful five-star review! We're thrilled to hear you had a great experience with Brent and that he went above and beyond to satisfy your needs. We appreciate your positive feedback and hope to assist you again in the future. Welcome to our Mitchell Jeep family!

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