Mitchell Chrysler Dodge Jeep Ram

Rickparsons1984 responded

Many thanks to Jason, Heather and the entire staff at Mitchell CDJR! Fantastic service and exceptional experience working with you all! Thanks for treating us like family!

Mitchell Chrysler Dodge Jeep Ram responded

Rick, Thank you so much for your incredibly kind words! It is wonderful to hear about your fantastic experience with our team and appreciate your loyalty. Heather, Jason, and the rest of our staff are dedicated to providing exceptional service and we're delighted to have treated you like family, because you are family! We look forward to continuing to serve you and appreciate your trust in our dealership.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're pleased we could address your car issues promptly and make you feel heard. Customer satisfaction is our priority, and we appreciate your trust in us. If you have any more concerns or need assistance in the future, feel free to reach out. We are here for you anytime!!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for the five-star review! We're thrilled to have met your expectations and we're glad Kiaira could assist you with any questions. We appreciate your feedback and look forward to serving you for many more years to come!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We're glad to hear that your repair was completed quickly and we appreciate your kind words about the communication from your service advisor .We will be sure to pass along your kind comments to Roy. Your satisfaction is our priority, and we look forward to serving you again in the future!

Mitchell Chrysler Dodge Jeep Ram responded

Kenneth, Thank you for your fantastic review! We're delighted we could schedule your service promptly and keep you informed throughout the repair process. Your satisfaction is our priority, and we appreciate your feedback. Safe travels!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your five-star rating! We're thrilled to hear about your positive experience and hope you enjoy your new Jeep. Your business is much appreciated, and we're delighted to welcome you to the Mitchell Jeep family!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate your positive comments and are glad to hear that you were satisfied with our service overall. We apologize for any inconvenience caused by the extended wait time for your truck. We'll work on improving our efficiency to ensure a more timely experience in the future. Thank you for bringing this to our attention, and we hope to serve you better next time.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that working with David Marshall and our service staff was a pleasure for you. We take pride in providing excellent customer service, and it's fantastic to know that David's attention to detail and professionalism stood out during your interaction. Our team is dedicated to keeping our customers informed and providing assistance whenever needed. If you have any more questions or if there's anything else we can help you with, please feel free to reach out. We truly appreciate your kind words and your trust in our services. We look forward to serving you again in the future.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback regarding your recent experiences with our service department. We genuinely appreciate your openness and want to extend our sincere apologies for any inconvenience caused. Your concerns regarding the issues not being fully resolved before notifying you that your vehicle is ready are indeed troubling. We understand the importance of having your vehicles properly serviced and the frustration that arises when expectations are not met. To address these concerns and ensure a resolution, we would like to invite you to discuss your experiences further with our Manager, Dave Marshall. Dave is dedicated to understanding your specific situations and working towards a resolution that meets your expectations. Please feel free to contact Dave Marshall directly at Dave.Marshall@Mitchellauto.com He is eager to hear your feedback and discuss any outstanding issues to find a satisfactory resolution. Your satisfaction is of the utmost importance to us, and we are committed to making things right for you. Once again, we apologize for any inconvenience caused and appreciate your valuable feedback as it helps us improve our services. We look forward to the opportunity to address your concerns and regain your trust. Mitchell Chrysler Dodge Ram Jeep