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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews
Call Dealership (334) 347-8906
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6501 Boll Weevil Cir

Enterprise, AL

36330

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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

January 28, 2024

I had a great experience. I knew what I wanted when I arrived. Wyatt was helpful and informative in helping me get the car I wanted. More

by bookworm101590
Recommend Dealer
Yes
Employees Worked With
Wyatt Sanders
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Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Stephanie, Congratulations on your new Jeep Compass and thank you for allowing us to earn your business! We're thrilled to hear you had a great experience with Wyatt. Enjoy your new ride, and if you ever need anything in the future, feel free to reach out. Safe travels!

January 27, 2024

Basic oil changes and other maint concerns as they arise. Friendly and willing to help the customer. More

by vickihalt
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Vicki, Thank you for sharing your experience! We're grateful for your feedback and pleased to hear that our service team was friendly and helpful. We're committed to addressing your maintenance needs promptly. We appreciate your trust and look forward to serving you again!

January 27, 2024

Friendly and professional Not always easy to get through on the phone but they work hard to get what is needed More

by mdjohnsonpilot
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Report | Print
Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're delighted to hear you found our team friendly and professional. We apologize for any phone accessibility challenges and appreciate your understanding. We're committed to continuously improving, and we value your business!

January 27, 2024

I had a great buying experience. Stan was patient as we negotiated a deal I could live with. More

by timsparks2014
Recommend Dealer
Yes
Employees Worked With
Stan STARKS
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Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Congratulations on your 2022 Ram 2500 and thank you for taking the time to share your experience with us! We thrilled to hear you had a great buying experience with Stan. We appreciate your business and look forward to serving you again in the future. Safe travels in your new truck and welcome to our Mitchell Ram family!

January 27, 2024

The fact that I had to wait 11 months 3 weeks to get a warranty repair done is completely unacceptable. Every time that I inquired about the repair date, I was given different excuses. After the repair wa More

by jose.r.rivera1985
Recommend Dealer
No
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Jose, We sincerely appreciate you taking the time to share your feedback with us. Your satisfaction is of the utmost importance and we genuinely regret that your experience with our warranty repair service did not meet your expectations. Please accept our sincerest apologies for any inconvenience you've experienced during the 11 months and 3 weeks of waiting, as well as for the inconsistencies in the information provided during the repair process. We understand that this is unacceptable and we are committed to addressing and resolving the issues you have highlighted. To ensure we can address your concerns promptly and comprehensively, we kindly ask you to reach out to our dedicated Manager, Dave Marshall at Dave.Marshall@Mitchellauto.com He is eager to discuss the situation with you personally and work towards a satisfactory resolution. Your satisfaction is our top priority, and we are dedicated to making things right for you. Once again, we apologize for any inconvenience caused and appreciate your understanding as we strive to improve our services. Sincerely, Mitchell Chrysler Dodge Ram Jeep

January 27, 2024

It was pretty good this time Everything seems to be done I don't want to More

by selenaj35
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Report | Print
Jan 27, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Selena, Thank you for taking the time to share your experience with us! Customer satisfaction is our top priority and we want to make sure you are 100% satisfied, if there is anything you could feel like we could improve on, we would love to hear your feedback. Once again, thank you for choosing Mitchell Chrysler Dodge Ram Jeep. We look forward to serving you again down the road!

January 26, 2024

Positive Overall was a great experience, I have never experienced a dealership as caring as Mitchell. After I had left and taken the vehicle off the lot, I was called back in to do an inspection/service. More

by Tcm4445
Recommend Dealer
Yes
Employees Worked With
Roy Daniels, Roy Daniels
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Jan 27, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your positive experience with our dealership! We truly appreciate your kind words and are thrilled to hear that you had a great overall experience. We're especially grateful for your understanding and patience regarding the unexpected transmission issues that arose after you left the lot. Our team is dedicated to ensuring our customers' satisfaction, and we're glad we could address and resolve the problem promptly, even covering the cost on our end. Your acknowledgment of our commitment means a lot to us. It was a pleasure serving you, and we're delighted that you had a positive interaction with our team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep, we look forward to serving you again in the future!

January 26, 2024

Promt and efficient The employees were accommodating. The staff was pleasant I did not have a long wait. More

by salinas.dj
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Report | Print
Jan 26, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Dj, We appreciate your feedback and are glad to have provided you with a quick and enjoyable visit! Thank you for choosing Mitchell Chrysler Dodge Ram Jeep, we look forward to serving you again soon.

January 26, 2024

Only deal with Stan Starks, he is superb in every way. No Stan, no buy. More

by pamnjake
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Jan 26, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Pam and Jake, We're thrilled to hear that Stan Starks has provided superb service. We truly value your loyalty and appreciate your trust in Stan. If you ever need anything or have further feedback, don't hesitate to reach out!

January 26, 2024

Very good I have no complaints. The service department did the job. I'm happy with the work More

by RAFAELRODRIGUEZ72
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Report | Print
Jan 26, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Rafael, Thank you for your positive feedback! We're thrilled to hear that our service department met your expectations and that you're happy with the work. If you ever have more feedback or need assistance in the future, feel free to reach out. We appreciate your support!

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