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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews
Call Dealership (334) 347-8906
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6501 Boll Weevil Cir

Enterprise, AL

36330

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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

November 22, 2023

Very nice clean facility fast service and kept me updated through the process I highly recommend More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
Report | Print
Nov 22, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Jason, Thank you for sharing your experience and rating our dealership five-stars! Keeping our customers updated throughout the process is a top priority for us and we're delighted that it made a positive difference for you. Your recommendation means a lot to us and we appreciate your support. We look forward to serving you for many more years to come!

November 21, 2023

Very outgoing and straightforward Answer all of your questions, and they try their best to help More

by travonpatterson33
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 21, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Travon, Congratulations on your new Charger and thank you for the wonderful review! We are happy to hear that you had a five-star car buying experience with Paul and our dealership. We hope you're enjoying your new ride and look forward to serving you and all of your vehicle needs for many more years to come!

November 20, 2023

I was extremely impressed with the service I received from Will Massey. He worked with me fully from start to finish even though I was making an out of state purchase. More

by edmund.fotiades
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Massey
Report | Print
Nov 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Edmund, Congratulations on your new truck and thank you for the wonderful review! We're thrilled to hear that Will Massey provided you with exceptional service throughout your out-of-state purchase journey. It is important to us that our customers feel supported and guided regardless of their location. Will's dedication and commitment to assisting you from start to finish truly exemplify the high standards we aim to uphold. We hope you are enjoying your new truck and appreciate you choosing Mitchell Chrysler Dodge Ram Jeep!

November 19, 2023

Friendly staff and the waiting area is always clean and comfortable. Thank you for the coffee and snack. More

by ronc3993
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Nov 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate your kind feedback and are delighted to hear that you found our staff to be friendly and enjoyed our clean and comfortable waiting area! Providing a welcoming and pleasant environment for our customers is a top priority for us. We're thrilled that you appreciated the coffee and snack—we believe it's the little touches that make a difference in your experience. We are here for anytime and look forward to serving you again soon!

November 19, 2023

We loved out salesman and the experience we had when purchasing our jeep!! Mr. Stan was an amazing sales man! More

by hannahlele2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Starks, Jessica McGuffin
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Nov 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Hannah, Thank you for taking the time to share your experience! We're thrilled to hear that you had a fantastic time purchasing your Jeep with Mr. Stan. He truly is an amazing salesman and we're lucky to have him on our team. If you ever need anything else or have further questions about your new Jeep, please feel free to reach out. We appreciate your support and hope you enjoy many wonderful adventures with your new vehicle!

November 18, 2023

Service was fast, building was clean and comfortable. Wasn't happy that my out the door price was higher than my quote. Misc charges on my receipt that when questioned I was told shop fees. Quote your 'a More

by Timfranklincoems1
Recommend Dealer
No
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Nov 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Tim, We appreciate you taking the time to share your experience and are happy to hear that you found our service fast and our premises clean and comfortable. However, we are sorry to learn that you were dissatisfied with the discrepancy between the quoted price and your final cost. We understand your frustration and apologize for any confusion caused by the additional fees. We strive to provide transparent pricing and will work on improving our quoting process to ensure that future estimates align more closely with the final cost. Please email our Director at Ringo.Hulsey@mitchellauto.com to discuss your issue. Your satisfaction is our top priority, and we hope to regain your trust. Warm regards, Mitchell Chrysler Dodge Ram Jeep

November 17, 2023

I've has issues with vehicles for 55 years as normal. Almost every time getting promised support and repairs was very difficult, even under warranty! Not so with Mitchell Dodge. I'm on my third vehicles More

by kevindreynalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
Report | Print
Nov 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Kevin, Thank you so much for your loyalty and for sharing your incredible experience with us! We're thrilled to have been by your side for three vehicles and to have consistently provided the support and service you deserve. We're honored to have gained your trust in ensuring a hassle-free experience, even beyond warranty periods. Your confidence in us means the world, and we're overjoyed that we could swiftly address your recent concerns. Thank you for allowing us to serve you and for being apart of our Mitchell Chrysler Dodge Ram Jeep family!

November 17, 2023

The dealership is clean and the employees are super friendly. They were all very attentive. More

by Anna C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen, Kiaira Nash
Report | Print
Nov 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Anna, We appreciate you taking the time to share your experience with us! We're delighted that you found our dealership clean and our team friendly and attentive. Providing a welcoming environment and exceptional service is our priority and it's wonderful to know that you felt well taken care of during your visit. Your review means a lot to us and we look forward to serving you again!

November 16, 2023

Very helpful about all issues went above and beyond to make sure we understood what was going on. More

by PBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
Report | Print
Nov 16, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our efforts to assist you were helpful and exceeded your expectations. Providing clear explanations and going the extra mile for our customers is always our goal. We appreciate your kind words and hope to continue delivering top-notch service to you and all our valued customers. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

November 14, 2023

Heather and the staff were extremely thorough, helpful and kind. I will definitely be returning for any additional needs for my vehicle. More

by deseraewood04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Nov 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Deserae, Thank you for your wonderful review! We're delighted to hear that Heather and our team provided you with thorough, helpful, and kind service. We appreciate your trust in us and look forward to assisting you with any future vehicle needs. We're here whenever you need us!

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