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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews

6501 Boll Weevil Cir

Enterprise, AL

36330

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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

October 27, 2023

Great job Chrysler Team for your patience kindness and professionalism. YOU ARE VERY MUCH APPRECIATED... More

by johnmmyhand88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie and Dwyane , Kiaira Nash, Heather Stewart, Dave Marshall, Jessica McGuffin
Oct 27, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

John, We appreciate you taking the time to leave us a glowing review! Thank you for recognizing our team's patience, kindness, and professionalism. It's our pleasure to assist you and we're here whenever you need us. Your kind words mean a lot to us!

October 27, 2023

The dealership was responsive to my needs and respectful of my time. The staff was friendly and professional. More

by Magoo the Elder
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Giroir, Will Massey
Oct 27, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Dragoo Family, Congratulations on your Chrysler Pacifica and thank you for the kind words! It is wonderful to hear that you had a positive car buying experience with our dealership and we truly appreciate you making the drive to work with us. If you ever need anything in the future, please don't hesitate to reach out!

October 26, 2023

I very pleased at the service, everyone is very professional. Manager is always ready to provide his help with a smile. It’s just nice to get this. Thank you for your More

by bridieyoughneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Heather Stewart, Dave Marshall, Jessica McGuffin
Oct 27, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Birdie, We truly appreciate you taking the time to share your positive feedback regarding your recent visit with our service department! Your kind words motivate us to continue delivering top-notch service with a smile. We truly appreciate your support and look forward to serving you again in the future!

October 24, 2023

Pleased with timely manner my issue was handled. Even with the follow up it was done effortless. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
Oct 24, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

TJ , We truly appreciate your kind words and delighted to hear that we were able to address your issue in a timely and effortless manner. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 21, 2023

I think the price of an oil change and air filter are too high. . I like the people that work there. More

by GABRUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Oct 23, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and are pleased to hear that you've had positive interactions with our team. We understand your concern about the pricing of our oil change and air filter services. We strive to provide our customers with high-quality service, and our pricing reflects the quality of work and the use of top-notch products to ensure the longevity and performance of your vehicle. However, we also want to ensure our pricing is competitive and fair. We are continually reviewing our pricing to ensure it aligns with the market and offers the best value for our customers. Your feedback helps us in this process. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep, and we look forward to serving you again in the future!

October 19, 2023

Service department was very helpful and kept me informed from the start. Time management was close to what they said. More

by brentstephens82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
Oct 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Brent, We truly appreciate your feedback and five-star rating! It is wonderful to hear that you found our service department helpful and that we kept you well-informed. We also appreciate your feedback on our time management. Your satisfaction is important to us, and we're committed to consistently providing a great experience! We look forward to serving you for many more years to come.

October 18, 2023

A very friendly dealership that's trustworthy and easy to deal with. This dealership will be getting all of our business in the future. More

by anniepan101
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Keen
Oct 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Annie, Congratulations on your new Jeep and thank you so much for taking the time to recommend our dealership! We're delighted to hear that you found our dealership friendly, trustworthy, and easy to deal with. Your kind words mean a lot to us, and we're thrilled to have earned your trust and future business. We wish you many happy miles in your new Jeep and thank you for being apart of our Mitchell Jeep family!!

October 17, 2023

Amazing service and people who are more than willing to help with anything I need. More

by nadine.garci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Oct 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for positive feedback! It is great to hear that you had an amazing experience with our team! We're always here to assist you with anything you need and we appreciate your business. If you ever have more questions or require assistance, don't hesitate to reach out. We look forward to serving you again in the future!

October 17, 2023

I made my appointment online and got an immediate response. Heather asked what I wanted and recommended work. She provided excellent options and did the work I wanted in minimal time. The facility i More

by lenc8850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Jessica McGuffin
Oct 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, and we're delighted to hear that you had a great experience with Heather and our team! We appreciate your feedback and are thrilled that you found our service professional and efficient. As for your comment about plugging in your tablet, we apologize for any inconvenience you experienced. We actually have charging stations conveniently located in front of our Jeep display area, which you can use during your next visit. We look forward to welcoming you back and continuing to provide top-notch service. Thank you for being apart of our Mitchell Chrysler Dodge Ram Jeep family!

Oct 18, 2023 -

lenc8850 responded

Thank you for the information about the plug-in area. Didn't see it. Quite a few fellows were lounging in that area on the day I was there. I will look for it and hopefully be able to use it next-time I am in for service or a sale! Thank you!

October 17, 2023

I made an appointment and was in and out in less than an hour for my oil change. More

by amenglish69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
Oct 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for rating our dealership five-stars! It is great to hear that you had a quick and efficient experience with us during your oil change. We appreciate your business and hope to serve you again in the future!

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