Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram
March 17, 2024
Zane was very polite, professional, courteous, knowledgeable, and helpful. He took extra time to assure we received the deal we were looking for. knowledgeable, and helpful. He took extra time to assure we received the deal we were looking for. More
by tetheredgea
Verified CustomerEmployees Worked With
Clifford, Zane Wallace
March 13, 2024
They did a great job and were quick and courteous. I feel comfortable and confident bringing my Jeep to that location. I feel comfortable and confident bringing my Jeep to that location. More
by ericgalvan
Employees Worked With
Kiaira Nash, Dave Marshall, Jessica McGuffin, Roy Daniels
March 12, 2024
I took my 2013 jeep grand Cherokee in for a recall. I asked them to change the oil at the same time and I left my vehicle there for the day. When I got back that afternoon they had not change the oil. I asked them to change the oil at the same time and I left my vehicle there for the day. When I got back that afternoon they had not change the oil. More
by auntsonyad
Employees Worked With
Jessica McGuffin
March 12, 2024
Service representatives consistently lie about the status of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they gave it back to me as though the repairs were made. The seat was not fixed and the heater turned off with 15 minutes. I went back in before I ever pulled off the lot to inform them that the repairs were not made. They told me they didn't have the the parts and to call Chyrsler to get the parts sent to them. Even though this was the service department's responsibility I called Chrysler to get the parts, and the part were mailed to the service department before my repair appointment was scheduled. They have had my vehicle for two weeks and claim that they are either waiting on parts or don't have technicians to complete the repair. Technical Service Bulletin 23-006-22 REV. C describes the repair my vehicle required. Within it, only 8.8 hours of labor is needed to complete my repair. I was told a plethora of lies such as "We have to order parts," "The parts we ordered came in broke," "We don't have trained technicians to complete the complex repair," and "A new bulletin came out that we didn't know about" to name a few. More
by M. Delaney
Employees Worked With
Kiaira Nash, Brent Bailey, Dave Marshall, Roy Daniels
March 11, 2024
Kiara is a joy to work with. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. More
by marksw0
Employees Worked With
Kiaira Nash, Dave Marshall, Jessica McGuffin, Roy Daniels
March 10, 2024
Kiaira Nash behind the counter was great, BUT the service manager is unprofessional and rude. This is the 3rd I have to take my 2019 Grand Cherokee to this service depart and we are still having problems wit manager is unprofessional and rude. This is the 3rd I have to take my 2019 Grand Cherokee to this service depart and we are still having problems with it. Find another service department, not in Dothan either. I have heard problems with their service department as well. More
by the_4_herrings
Employees Worked With
Kiaira Nash, Roy Daniels
