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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram
March 09, 2024
Customer service was great. Provided a loaner but my truck left worse than it was before. Terrible shake and unpaired turn signal. Was hoping to buy two Jeeps there in the next Provided a loaner but my truck left worse than it was before. Terrible shake and unpaired turn signal. Was hoping to buy two Jeeps there in the next year. Will now go somewhere else. More
by terimobley61
Verified CustomerEmployees Worked With
Ringo
March 09, 2024
Came in for service, dealer did mandatory computer update, which caused the CEL to come on, I was assured it wouldn’t be a problem. 50 miles later the exhaust filter was 90% blocked, and warning truc update, which caused the CEL to come on, I was assured it wouldn’t be a problem. 50 miles later the exhaust filter was 90% blocked, and warning truck would shut down in 50 miles. This issue cost me 1500.00 after being assured it wouldn’t affect anything More
by jodyhoman
Employees Worked With
Richard
March 09, 2024
very professional service . . . the ability to make appointment on line is a great option ! Will be back for the next service for sure ~ . . the ability to make appointment on line is a great option ! Will be back for the next service for sure ~ More
by decooper
Employees Worked With
Richie/Richard
March 08, 2024
I feel that they take advantage of people. I brought in two remotes to have program to my car. They told me up front that if they would not program that I would still half to pay $100. We'll t I brought in two remotes to have program to my car. They told me up front that if they would not program that I would still half to pay $100. We'll they would not program and the guy told me that there was something wrong with my remotes that I bought it and try to sell me one of their remotes and charger me $380. We'll after wards I called back and talked with the service manger and he informed me that if it was not one of their remotes that uses a Mopar system and that the remotes I brought in would not program to begin with. So they knew right off the bat that they was going to make $100 off of me. That's taking advantage of people. I asked for.my money back and he said he was going to look into it and call me back. Yeah he never did!!! That's poor service and I would not recommend them to no one. More
by jeremyadams1766
Employees Worked With
Richard Sirjoosingh
March 07, 2024
Exceptional service was provided when servicing my jeep wrangler. The staff in the service department were very professional, friendly and willing to help. Roy Daniels was awesome. He took care of my vehic wrangler. The staff in the service department were very professional, friendly and willing to help. Roy Daniels was awesome. He took care of my vehicle and kept me up to date on my jeep in a timely manner. Roy Daniels did an OUTSTANDING job. I would recommend any of my friends who have jeeps to come to Mitchell Chrysler Dodge Jeep Ram. More
by pamela.skuza
Employees Worked With
Roy Daniels
March 06, 2024
very friendly staff. they were extremely helpful and Roy Daniels kept me informed about my vehicle and answered questions in a timely manner for me. I would highly recomm they were extremely helpful and Roy Daniels kept me informed about my vehicle and answered questions in a timely manner for me. I would highly recommend them to anyone. More
by mcparr4
Employees Worked With
Kiaira Nash, Roy Daniels
