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Mitchell Hyundai

Enterprise , AL

4.6
1,389 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,389 reviews

February 05, 2021

They both were very friendly. Monica was very friendly , helpful , and supportive. I appreciate her so much. She is definitely a great employee and hard worker . More

by destiny.flowers69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Feb 10, 2021 -

Mitchell Hyundai responded

We couldn’t be happier that Monica provided you with a great experience. She is a true asset and we are lucky to have her on the Mitchell Hyundai team. We appreciate your business, please come back to visit anytime!

February 04, 2021

This dealership is awesome always do a great job checking out your car I would recommend them highly because of the service they do and you don’t have too wait long to get your car serviced More

by zamariawarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Feb 05, 2021 -

Mitchell Hyundai responded

Thank you for your recommendation and thank you for choosing Mitchell Hyundai in Enterprise!

February 03, 2021

Very friendly personnel in all areas. Especially nice in the service department. I was a little early for my appointment but they got me in right away. Also washed and vacuumed my car and I was back on the More

by TFLYNN13491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson
Feb 04, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. The team will be thrilled to hear your feedback!

February 03, 2021

The service department was able to schedule my visit fairly soon. Even though they were busy they worked through their workload quickly and were able to complete my repairs the same day. This helped me More

by Boomer63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Feb 04, 2021 -

Mitchell Hyundai responded

Thanks for making the trip to Mitchell Hyundai. We appreciate your business and look forward to serving you again in the future.

January 27, 2021

Staff were extremely patient, and friendly with me, as a first time buyer. They answered every question I had, and make it easy to understand. Excellent customer service, and I got a good deal on a brand ne More

by zgunnell.dchs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Durward Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Norris
Jan 28, 2021 -

Mitchell Hyundai responded

Thank you for your recommendations. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. Enjoy your new vehicle!

January 27, 2021

Ward was very patient and communicated effectively in a timely manner. He got me exactly what I wanted 5 stars. Would definitely recommend to others. More

by coveruface
Recommend Dealer
Yes
Employees Worked With
Durward Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Mitchell Hyundai responded

We couldn’t be happier that Ward provided you with a great car buying experience. We hope you are enjoying your new vehicle, please come back to visit anytime!

January 27, 2021

Great dealership! From the salesman to desk manager to finance guy, all a pleasure to do business with! I definitely recommend this place for all your Hyundai needs! More

by Roadragetransport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Norris
Jan 28, 2021 -

Mitchell Hyundai responded

Thank you for your recommendations. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. Enjoy your new vehicle!

January 26, 2021

Everyone was very friendly, helpful and amazing and thorough with informing me of my new purchase! Would highly recommend them and will not use any other dearlership from now on! More

by rpb199498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roehler
Jan 26, 2021 -

Mitchell Hyundai responded

Thank you for your recommendations. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. It’s so nice to hear that Carmen and Kyle helped to make your experience such a positive one. Enjoy your new vehicle!

January 26, 2021

Make sure you get the name of everyone you talk to because I had to call twice for an appointment and my work wasn't completed like agreed upon on the phone when making the appointment. More

by mpisarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Blackman
Jan 29, 2021 -

Mitchell Hyundai responded

Please let us apologize for your experience. We are always trying to increase the quality of communications between our employess and our customers. Our service manager has attempted to contant you via phone on several occasions and has been unsuccessful. Please contact him when posible so that we can make up for our short comings. Thank you 334-308-1670 Mitch Deese

Feb 06, 2021 -

Mitchell Hyundai responded

Thank you for giving us the opportunity to care care of your vehicle. Your business is appreciated and we look forward to serving you in the future. Fred Sneed Gen Mgr

January 23, 2021

They called me a liar. They mishandled my warranty data.They mis sent data and only sent partial data to warranty center.All they tried is to sell another car. T More

by golfwithcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Steen , Robbie LaVoie, David Norris, Tukker Watson, Monica Blackman
Jan 29, 2021 -

Mitchell Hyundai responded

We are sorry that the Extended Service Company declined the repair on your vehicle. As you are aware we sent documents numerous times as asked for by the ESC. As a dealership we have no control over the decisions of the ESC. We also feel that your case was handled professionally and politely at all times and are unaware of any unprofessional conversations with any of our employees. Please feel free to call and give us more details and we will be more than happy to address them.

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