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Mitchell Hyundai

Enterprise , AL

4.6
1,542 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,542 reviews

June 11, 2021

With an appointment, one hour and thirty minutes is too long to wait for an oil change. If customer is on time, the car should be taken in promptly and start maintenance. More

by KC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie LaVoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young
Jul 19, 2021 -

Mitchell Hyundai responded

Thank you for your review. We are sorry for the wait time. In today's climate it has become more and more difficult to move vehicles through the service department. We are always working to improve our process to increase customer satisfaction. Our complementary wash and vac sometimes takes a little longer depending on time of service and vehicles in line. We will continue to make every effort we can to decrease the process time.

June 11, 2021

Excellent service, whole staff from sales to service was great, have always had good service from Mitchell Hyundai. Will definitely continue to use them in the future More

by keflak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young, Mitch Deese
Jun 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 10, 2021

Very enjoyable experience. Knowledgeable and straight forward people! The inventory was sparse, but I understand that was out of their control! Will be back soon! More

by trentowens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jones
Jun 10, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future

June 09, 2021

Had a couple of long wait times for oil changes with an appointment and had a small issue to be fixed that was not communicated very well to the service tech by the person checking me in which cost some ti More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Blackman, Thomas Jones, Ryan Young, Mitch Deese
Jun 10, 2021 -

Mitchell Hyundai responded

Than you for your review. We apologize for the your poor experience. Our goal is for every client to have a 5 star experience when they visit Mitchell Hyundai. Our service manager will contact you shortly to discuss your visit and see how we can make up for our shortcomings and hopefully continue to be of service to you.

June 08, 2021

The service was lengthy this time. We were without the care for a little over two hours. The purpose of the visit was for oil change and inspection. More

by mcolbertii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young
Jun 10, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 07, 2021

Great service!! They got me in fast and completed the service quickly. I would come to enterprise for service every time. Ryan was very accommodating More

by Crystalwolfe333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Jun 07, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 06, 2021

They were very busy that day but very quick service probably got out within a half an hour to 45 minutes that’s all for now More

by robkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Jun 07, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 04, 2021

I drive from Dothan to Enterprise just to go to this dealer they are so nice and accommodating I am always treated in a caring fashion they are wonderful ! More

by frenchie1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young
Jun 07, 2021 -

Mitchell Hyundai responded

Thanks for making the trip all the way from Dothan! We appreciate your business and look forward to serving you again in the future.

June 03, 2021

Staff was very friendly and knowledgeable they really seemed to have the customers interest at heart I would recommend highly to all my friends and neighbors More

by caskey4994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie LaVoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

June 03, 2021

They do good work in a timely matter and always puts the customers first they are a pleasure to do business with and always takes care of your ride. More

by melissaholley35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young
Jun 03, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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