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Mitchell Subaru

Canton, CT

4.9
546 Reviews

71 Albany Turnpike

Canton, CT

06019

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546 Reviews of Mitchell Subaru

September 01, 2026

The service was fast and Jon Bye my service advisor was very helpful, friendly and professional. He offered to provide me with a printout of service recommendations for my 2023 Outback. I also liked the cl More

by Sgoodwin39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Sep 02, 2026 -

Mitchell Subaru responded

Thank you for sharing your feedback! We're delighted to hear that Jon provided such helpful, friendly, and professional service at Mitchell Subaru. It's great to know you appreciated the waiting area and car wash too. Safe travels in your 2023 Subaru Outback! - The Mitchell Subaru Team

September 01, 2026

It’s odd I know, but it is actually pleasant to have your car serviced at Mitchell. The staff treats you respectfully and the service is completed quickly and correctly. More

by Srousseauoconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Sep 02, 2026 -

Mitchell Subaru responded

It's feedback like this that we love to hear! Thank you for choosing Mitchell Subaru and for sharing your support of our team. We hope to welcome you back next time!

August 25, 2026

Video analysis. Explained the resolution to a problem. Comfortable waiting area met the commitment of completion More

by Glenn 06117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Aug 25, 2026 -

Mitchell Subaru responded

Hi Glenn, we’re glad our video analysis clarified your issue and thank you for highlighting our commitment to timely service! We appreciate your feedback and hope to help you again at Mitchell Subaru!

August 24, 2026

The dealership is wonderful and Kelly Pinkham was great! Very helpful and great to work with. I'll be back for more service. Thank you! Nancy Felice More

by Yankees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Pinkham
Aug 24, 2026 -

Mitchell Subaru responded

Hi Nancy, hearing about your experience with Kelly at Mitchell Subaru made our day! We look forward to welcoming you back! Safe travels!

August 20, 2026

Vinny had my vehicle done on time and communication was excellent as usual. Always a great experience!! More

by elandi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny, Drew Paris
Aug 20, 2026 -

Mitchell Subaru responded

Thank you for the glowing review! We’re happy to hear that Vinny and the team provided excellent service. We look forward to seeing you again at Mitchell Subaru! Safe travels!

Aug 20, 2026 -

Mitchell Subaru responded

Thank you for the glowing review! We’re happy to hear that Vinny and the team provided excellent service. We look forward to seeing you again at Mitchell Subaru! Safe travels!

August 04, 2026

Exceptional service with an exceptional team! Everyone is super knowledgeable and courteous. The facility is beautiful with lots of customer-friendly amenities. I've been a Mitchell Subaru custom More

by Breebly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly, Vinnie, Larry
Aug 05, 2026 -

Mitchell Subaru responded

Thank you for your continued support and kind words! We're so grateful for your loyalty and look forward to serving you and your car for many more years! We hope you will choose Mitchell Subaru for all your future automotive needs! Safe travels!

August 04, 2026

Both the sales and service departments are amazing! We just purchased/leased our eighth car from Mitchell's over the course of twenty-eight years. Starting a few years ago, we had the good fortune to w More

by Breebly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole, Joseph Cabrera
Aug 05, 2026 -

Mitchell Subaru responded

Thank you for your continued trust over the years! It's fantastic to hear that both our sales and service teams consistently make your experiences memorable. We’ll pass your praises along to Nicole, Bill, and Ted. Safe travels from all of us at Mitchell Subaru!

August 04, 2026

Torre was professional and great customer service. She explained all the work to be completed and even though it was a Friday afternoon. The service completed in a very timely manner More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Aug 05, 2026 -

Mitchell Subaru responded

Hi Don, we are so grateful for your feedback! Thank you for choosing Mitchell Subaru, and for sharing your experience with Torre. Safe travels!

August 04, 2026

Kelley went out of her way to accommodate us. We thought we needed help calibrating our garage door with our new mirror. Somehow she made it happen and Evan came to our home and did it for us. It More

by Nance_anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley in service, Evan mechanic
Aug 05, 2026 -

Mitchell Subaru responded

Hi Nance! It's great to read how Kelley and Evan went above and beyond for you. We’ll pass along your kudos to them from the Mitchell Subaru team!

July 27, 2026

Kelly was welcoming, courteous, and very professional. She made me feel valued as a customer. Excellent customer service! More

by Vladimir
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly from Mitchell Subaru, Drew Paris
Jul 27, 2026 -

Mitchell Subaru responded

Vladimir, we're delighted that Kelly made your experience so positive! Thanks for choosing Mitchell Subaru and for sharing your support. Safe travels!

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