Mitchell Subaru

replace backup camera in 2016 forester The work and the car ;rental were very good. You can not tell that the service was done on the car. Plus my car was very clear when it was returned The work and the car ;rental were very good. You can not tell that the service was done on the car. Plus my car was very clear when it was returned to me. More

Roadside assistance I had a need to use Subaru roadside assistance recently and found the repair department at Mitchell to be vey helpful by rapidly assessing the problem I had a need to use Subaru roadside assistance recently and found the repair department at Mitchell to be vey helpful by rapidly assessing the problem and correcting it. After originally being told the car couldn't be looked at until the weekend was over, service took a look on a Saturday and had the car ready in a few hours! More

Car service Every time I bring my car in to Mitchell Subaru for servicing, I am not disappointed. They always do a great job as quickly as possible and they are f Every time I bring my car in to Mitchell Subaru for servicing, I am not disappointed. They always do a great job as quickly as possible and they are friendly and professional, too More

My Six Month Checkup As usual, the service was performed very profesionally. This was a simple 6 month checkup, so there was nothing wrong with the car that I reported. As usual, the service was performed very profesionally. This was a simple 6 month checkup, so there was nothing wrong with the car that I reported. Nevertheless, the Suburu staff was pleasant and I was very pleased with the service. I might note that I changed my appointment date twice and the service department was able to accomodate my request for which I am grateful. Regis More

replaced the rocker panel on passenger side of 2016 Legacy The paint on the original panel was flaking off because it was not applied properly so rather than try and repaint the panel Mitchell opted to replace The paint on the original panel was flaking off because it was not applied properly so rather than try and repaint the panel Mitchell opted to replace it with a new panel. I think this was the best option and was very satisfied. More

Work was done promptly as promised Work was explained to my satisfaction and price was fair All employees were curtious and helpful. The waiting area was clean and stocked with snacks a Work was explained to my satisfaction and price was fair All employees were curtious and helpful. The waiting area was clean and stocked with snacks and beverages. More

Customer Loyalty The Old Fashion Way - It's Earned We've been buying cars from the Mitchell Group for well over 20 years. We have purchased 4 Subaru Foresters since 1999. We keep giving our business to We've been buying cars from the Mitchell Group for well over 20 years. We have purchased 4 Subaru Foresters since 1999. We keep giving our business to Mitchell Subaru for one basic reason, they've earned our loyalty. Gimmicks and high pressure don't work over the long haul when it comes to purchasing a car. Buying a car should be a pleasant experience and one you don't dread. Mitchell Subaru sales staff has learned what it takes to create a pleasant experience where reasonable offers are the norm with respect to new car purchases and trade in. Great service after the sale is also very important and this is where Mitchell Subaru has consistently excelled from Day one. What's the secret? It's everyone we come in contact with in Customer Service. They are customer focused professionals who truly know us as people and treat us as valued customers. We really appreciate it because buying a car is a big investment so you want the car to be something safe and reliable to drive. So, as it has been true for a long, long time, technology is helpful in making any enterprise efficient and cost-effective but in the end it doesn't matter how good the technology is or even how good the product being sold is, it's always going to be how great are the people you have to deal with that makes the difference when you decide who you want to do business with. More

We had very good experience with this dealership . The staff knowledgeable and very courteous. The service results were very good. I would recommend this dealership. . The staff knowledgeable and very courteous. The service results were very good. I would recommend this dealership. More

Focus on Sales not Service I have been very displeased with the service that I have received at Mitchell. I am not going there anymore. I'm going to Bertera. I have been very displeased with the service that I have received at Mitchell. I am not going there anymore. I'm going to Bertera. More

Always the best service center!!! Mitchell Subaru is far superior to any dealership that I have been to. They always go above and beyond to service you the customer and make sure tha Mitchell Subaru is far superior to any dealership that I have been to. They always go above and beyond to service you the customer and make sure that you are comfortable and happy with the services they offer and beyond. I have had nothing but good experiences at this dealership and will remain loyal to them as a result for many many years. I am on my second Subaru and will purchase another when it is time. Thank you. More