Back

Mitchell Subaru

Canton, CT

4.9
517 Reviews

71 Albany Turnpike

Canton, CT

06019

Directions

By Type

517 Reviews of Mitchell Subaru

October 30, 2015

Great Experince Nick and everyone at Mitchell was a pleasure to deal with. We travelled about an hour out of our way to purchase our new Subaru and will do it again w More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hurley, Spirro, Joseph Cabrera
October 30, 2015

Informative and patient We have bought more cars from Mitchell than we can remember over the years for members of our family. They are the best for both sales and service. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Olsen
October 30, 2015

best experience ever Salesmen and entire staff went above and beyond in every aspect of buying a new car. The car like the experience were fantastic. Recommend in a heartb More

by luvmysub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
October 30, 2015

Great experience, Excellent salesman, Greg Wheeler This has been a long relationship with Mitchell Auto, probably over 20 years. We have purchased 4 Volvo's from Mitchel and now 2 Subaru's. You couldn' More

by fcastrojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wheeler and the Sales Manager, John McCormack
October 30, 2015

Great They listened, found the car I wanted quickly, answered my questions and didn't get pushy when I said I didn't want something. They were also fair. More

by I think 555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot, but they were great.
October 30, 2015

GREAT DEALERSHIP I WALKED IN THERE READY TO HAGGLE AND NOT GET TAKEN (LIKE OTHER DEALERSHIPS DO "LIE"). I KNEW WHAT I WANTED AND WHAT I WANTED TO SPEND, THIS WAS MY 3 More

by RENMSN1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE & BRAIN
October 30, 2015

Wonderful Experience Mitchell Subaru is an excellent dealer ship to purchase a car from. They are respectful and helpful in answering your questions, treating you fairly More

by Ann41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
October 30, 2015

Never again When I walked in the door I knew what I wanted to buy, and the price it would. Between outright lying to me, leaving me sitting alone at his desk, to More

by Jfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
October 30, 2015

Happy to own an Outback We previously owned a 2011 Outback and decided it was a good time to trade. We worked with an excellent salesman. He was very helpful and did not pus More

by BobandCarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Holuba who did not pressure us and was pleasant to work with
October 29, 2015

Worst car buying experience I've ever had. I am from MA but chose to purchase my car from Mitchell because a family member had a wonderful experience here. Couldn't have been further from the More

by xyz
Recommend Dealer
No
Employees Worked With
Rich, Greg
Oct 30, 2015 -

Mitchell Subaru responded

Thank you for bringing this to our attention. This is certainly not indicative of the quality of service we work towards, and not something we want to go unresolved. As you mentioned, we have a good word-of-mouth reputation, which is what brought you down from MA to work with us, and that matters a great deal. If you would be so helpful, please call me at your earliest convenience, so that we can go over the particulars, address all your concerns, and work to improve our processes and ongoing staff training to ensure that we return to the high level of personalized and respectful customer service we strive to maintain. I look forward to your call -- Joe Cabrera, General Sales Manager 800-763-5617

...
49
...