Mitchell Subaru
Canton, CT
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517 Reviews of Mitchell Subaru
Great Experince Nick and everyone at Mitchell was a pleasure to deal with. We travelled about an hour out of our way to purchase our new Subaru and will do it again w Nick and everyone at Mitchell was a pleasure to deal with. We travelled about an hour out of our way to purchase our new Subaru and will do it again when the time comes for another car. More
Informative and patient We have bought more cars from Mitchell than we can remember over the years for members of our family. They are the best for both sales and service. We have bought more cars from Mitchell than we can remember over the years for members of our family. They are the best for both sales and service. Our most recent purchase is a Subaru Forester, our third Forester. We had great help making our decision, finding the perfect car, purchasing, and then following up with briefings on how to use all of the new technology. Paul Olsen was very patient as we made several visits to test drive different cars and choose features for the Forester. Spiro Mavredakis was helpful with the final purchase details. Weeks after the purchase, any questions were answered quickly and knowledgeably by Paul Olsen and Greg Wheeler. Over the years, we have depended on Ogden Loomis and Vinnie Trigilio in the Subaru service department for great service. More
best experience ever Salesmen and entire staff went above and beyond in every aspect of buying a new car. The car like the experience were fantastic. Recommend in a heartb Salesmen and entire staff went above and beyond in every aspect of buying a new car. The car like the experience were fantastic. Recommend in a heartbeat More
Great experience, Excellent salesman, Greg Wheeler This has been a long relationship with Mitchell Auto, probably over 20 years. We have purchased 4 Volvo's from Mitchel and now 2 Subaru's. You couldn' This has been a long relationship with Mitchell Auto, probably over 20 years. We have purchased 4 Volvo's from Mitchel and now 2 Subaru's. You couldn't ask for a more reputable honest car sales experience. There service center is second to none. We recently purchased an other new Subaru Outback. We bought our 2012 Outback from Mitchell and had a great experience with our sales person Greg Wheeler we desired to look at the 2016 Outbacks. Greg told us we were too early for the 2016's but he kept us informed and called us when we could order the 2016. Well we have the 2016 Outback now for 3 months. What a car. I thought the 2012 was great, I can't describe how much improved the 2016's are. I never thought they could improve on the the Outback model. Greg Wheeler and I have become good friends. John McCormick sold us our first Volvo. I could talk all day about the great Mitchell experience but experience it for your self. Thanks Mitchell Subaru and and special thanks to Greg Wheeler. More
Great They listened, found the car I wanted quickly, answered my questions and didn't get pushy when I said I didn't want something. They were also fair. They listened, found the car I wanted quickly, answered my questions and didn't get pushy when I said I didn't want something. They were also fair. More
GREAT DEALERSHIP I WALKED IN THERE READY TO HAGGLE AND NOT GET TAKEN (LIKE OTHER DEALERSHIPS DO "LIE"). I KNEW WHAT I WANTED AND WHAT I WANTED TO SPEND, THIS WAS MY 3 I WALKED IN THERE READY TO HAGGLE AND NOT GET TAKEN (LIKE OTHER DEALERSHIPS DO "LIE"). I KNEW WHAT I WANTED AND WHAT I WANTED TO SPEND, THIS WAS MY 3RD SUBARU DEALER VISIT!! WELL LET ME JUST TELL YOU, THE WARM RECEPTION YOU GOT WHEN YOU WALKED IN, I KNEW I WAS IN THE RIGHT PLACE!! NO HAGGLING AND THEY TOOK VERY GOOD CARE OF ME. IT WASN'T THANKS FOR BUYING A CAR SEE YOU LATER. THEY TOOK THE TIME TO EXPLAIN EVERYTHING AND WENT OVER THE CAR THOROUGHLY!! THANK YOU GUYS AT MITCHELL SUBARU!! I LOVE MY CAR!! More
Wonderful Experience Mitchell Subaru is an excellent dealer ship to purchase a car from. They are respectful and helpful in answering your questions, treating you fairly Mitchell Subaru is an excellent dealer ship to purchase a car from. They are respectful and helpful in answering your questions, treating you fairly and making the transition as smooth as possible for you when purchasing a car. I would recommend talking to Fred who helped me with my purchase of my Subaru vehicle. Fred is very helpful and respectful. More
Never again When I walked in the door I knew what I wanted to buy, and the price it would. Between outright lying to me, leaving me sitting alone at his desk, to When I walked in the door I knew what I wanted to buy, and the price it would. Between outright lying to me, leaving me sitting alone at his desk, to talking on and on adout how great the product is, it took him 2 hours to sell the car. After the sale was completed he informed me he was going on vacation and the sale manager would be handling the delivery. Delivery was set for 3-4 days. After 4 days no car and no day set for pick up. The sales manager would never talk to me even when I stopped in person and could see him sitting in his office. Communication was alway through third party's who would act like they were going out of ther way to help me but didn't know anything about what was going on with the car. 11 days after the sale I got the car. Once i signed the paperwork was last time they showed any interest me as a customer. More
Happy to own an Outback We previously owned a 2011 Outback and decided it was a good time to trade. We worked with an excellent salesman. He was very helpful and did not pus We previously owned a 2011 Outback and decided it was a good time to trade. We worked with an excellent salesman. He was very helpful and did not push us to buy. More
Worst car buying experience I've ever had. I am from MA but chose to purchase my car from Mitchell because a family member had a wonderful experience here. Couldn't have been further from the I am from MA but chose to purchase my car from Mitchell because a family member had a wonderful experience here. Couldn't have been further from the truth for me. It took them much longer than they said to get the car I wanted in stock, rescheduled my appointment to purchase the car, they didn't get the car registered in MA so when I took a bus to pay for/pick up my car I left with a loaner car. The finance manager was rude and had multiple errors in my paperwork. It took them 10 days from when I paid for the car to having it delivered to me. There was very little communication from them unless I was contacting them to ask what was going on. I can't believe that I went through all of this and didn't walk away at the first sign of trouble. I could go on and on. Terrible customer service, consistently made me feel like I was doing them a favor by purchasing a car from them, rather than me helping them by coming from out of state since they had been so helpful in the past. Truly atrocious service, will never be returning again. More


