Mitchell Volvo of Simsbury

Always excellent service. Sammie spent time with me reviewing all the work and future recommendations. She is very patient, explaining the keys, changing the. key battery, m Sammie spent time with me reviewing all the work and future recommendations. She is very patient, explaining the keys, changing the. key battery, making sure I know how to start the car if the key battery dies and why the window fluid reservoir was low but overflowed onto my driveway-air bubble! I love the service and still remember many of the former service team.. Glad to see Walter and Sloan. More

It’s rare to find good service these days- exceptional service doesn’t seem to exist. Connor at Mitchell Volvo made me believe in it again. Connor is the ultimate pro - he treated my wife with total resp service doesn’t seem to exist. Connor at Mitchell Volvo made me believe in it again. Connor is the ultimate pro - he treated my wife with total respect and without condescension when she asked for a quote for tires for our XC90. I shopped around at a local tire chain store and they couldn’t find what we wanted. Not only did Connor come through for us he was knowledgeable, patient and super helpful. When picking up the car I mentioned a problem with our BMW tires. He asked me to come back with it so he could try something. Not only was the problem fixed, he was really happy to help. Then and there we made another appointment to get tires on our other car and Connor got the wire ready with three excellent choices and set us up for the next week. This is such an exceptional young man who really goes the extra mile and does it with a positive attitude and a smile on his face. His confidence and knowledge make me confident I can trust the safety of my family with his suggestions and follow through. We have been loyal customers of Mitchell for at least thirty years. Connor convinces us we’re still making the right choice. More

Efficient, courteous & professional . Each customer is important to them and it’s acknowledged via the experience! Each customer is important to them and it’s acknowledged via the experience! More

The staff was pleasant and helpful. My questions were answered completely. The show room environment was comfortable and clean. My questions were answered completely. The show room environment was comfortable and clean. More

Always fair and quick advice from Samantha to let me know what could wait or get gone mow what could wait or get gone mow More

I am a repeat customer at Mitchell Subaru, and every time I have come in for service it has been a positive experience. Samantha provides exceptional service, great communication, and goes out of her way to I have come in for service it has been a positive experience. Samantha provides exceptional service, great communication, and goes out of her way to make sure I am satisfied with my visit. More

I bought a used vehicle as an out of state buyer, identified online. Luke was great about sending me pictures, video carfax etc, and also was upfront about typical dealer add-ons, which I was able to identified online. Luke was great about sending me pictures, video carfax etc, and also was upfront about typical dealer add-ons, which I was able to opt out of without hassle. Due to the out of state purchase, we had to jump through some hoops to make sure it was all done correctly. Salute to Josh, the business manager, for greasing those wheels. At the end of the day, I got the vehicle I wanted, at a fair price. It looks great and runs great. More

People polite. Dealership rooms clean. Connor was thorough in explanation of service. Enjoyed the video Dealership rooms clean. Connor was thorough in explanation of service. Enjoyed the video More

Brought my car in for scheduled service and from the moment I pulled up to the service entrance I felt well taken care of by Connor. He was charming and reassuring and took the time to explain everythin moment I pulled up to the service entrance I felt well taken care of by Connor. He was charming and reassuring and took the time to explain everything to me. I’m grateful for the work of the service technician Duncan. I loved receiving the detailed inspection report. The car is running beautifully! You guys make bringing my car in for service a pleasure :) More

Aoise, my service representative was great to work with and explained all the options for the current service as well as associated future ones to be scheduled. In the shop, the Volvo technician showed a and explained all the options for the current service as well as associated future ones to be scheduled. In the shop, the Volvo technician showed all the details of the service being performed and a final report on the condition of various components. Great work by that team ! More