Mitchell Volvo of Simsbury

I am a repeat customer at Mitchell Subaru, and every time I have come in for service it has been a positive experience. Samantha provides exceptional service, great communication, and goes out of her way to I have come in for service it has been a positive experience. Samantha provides exceptional service, great communication, and goes out of her way to make sure I am satisfied with my visit. More

Mitchell Subaru has provided us with excellent service for years, and we continue to be happy with them. The dealership is very nice and the people who work there are genuine. We will continue to be happy for years, and we continue to be happy with them. The dealership is very nice and the people who work there are genuine. We will continue to be happy customers. A special shout out to Aoise in the service department for her knowledge, friendliness and great service! More

I bought a used vehicle as an out of state buyer, identified online. Luke was great about sending me pictures, video carfax etc, and also was upfront about typical dealer add-ons, which I was able to identified online. Luke was great about sending me pictures, video carfax etc, and also was upfront about typical dealer add-ons, which I was able to opt out of without hassle. Due to the out of state purchase, we had to jump through some hoops to make sure it was all done correctly. Salute to Josh, the business manager, for greasing those wheels. At the end of the day, I got the vehicle I wanted, at a fair price. It looks great and runs great. More

People polite. Dealership rooms clean. Connor was thorough in explanation of service. Enjoyed the video Dealership rooms clean. Connor was thorough in explanation of service. Enjoyed the video More

Brought my car in for scheduled service and from the moment I pulled up to the service entrance I felt well taken care of by Connor. He was charming and reassuring and took the time to explain everythin moment I pulled up to the service entrance I felt well taken care of by Connor. He was charming and reassuring and took the time to explain everything to me. I’m grateful for the work of the service technician Duncan. I loved receiving the detailed inspection report. The car is running beautifully! You guys make bringing my car in for service a pleasure :) More

Aoise, my service representative was great to work with and explained all the options for the current service as well as associated future ones to be scheduled. In the shop, the Volvo technician showed a and explained all the options for the current service as well as associated future ones to be scheduled. In the shop, the Volvo technician showed all the details of the service being performed and a final report on the condition of various components. Great work by that team ! More

Truly, a respectful customer service relationships they listen to your concerns of worries. Service is always shown to the customer with video of what’s being done on your car. They come out with a report listen to your concerns of worries. Service is always shown to the customer with video of what’s being done on your car. They come out with a report showing anything that you may need prior to just doing it Customerservice excellent. More

Most recent service experience was excellent. They cleaned the floor mats and washed the car and shined the tires. They cleaned the floor mats and washed the car and shined the tires. More

Customer since ‘64. Great service and inspection of car identifying service needs for near future. Video is fantastic!! Great service and inspection of car identifying service needs for near future. Video is fantastic!! More

My sales lady (Christine) was and is exceptional. She was extremely informative, through in showing me the cars and teaching me about all the new technology in the new cars. She got things done in She was extremely informative, through in showing me the cars and teaching me about all the new technology in the new cars. She got things done in a timely fashion once I made up my mind about which car I wanted. She even helped me out after the purchase was finalized. She made it clear that I could contact her anytime if I had questions about my new car even after I had taken the car home. Josh Figueroa was the sales manager who helped me with my financing, purchasing of an extended service contract and a maintenance contract. He was very professional and explained everything to me as we signed the multitude of documents required to finalize the purchase. More