Modern Chevrolet
Winston Salem, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 213 reviews
Sales Staff Jake Hopkins Sales Member Jake Hopkins was Great. We believe he understood everything we needed and came through the best he could which was very close to our need Sales Member Jake Hopkins was Great. We believe he understood everything we needed and came through the best he could which was very close to our needs. All staff was very nice and polite. Jake continued to check on Us even after we left. More
Good Experience - Love My Trax Really appreciate Jake's professionalism and assistance in getting me into my new Trax. I enjoy driving my car and got everything taken care of in a f Really appreciate Jake's professionalism and assistance in getting me into my new Trax. I enjoy driving my car and got everything taken care of in a few short hours. Plus they're taking care of oil changes for the next two years - awesome! I'll go back again! More
Was great From start to finish the Adam was there for me and made me feel comfortable and did everything to make sure i left with my dream car just awesome From start to finish the Adam was there for me and made me feel comfortable and did everything to make sure i left with my dream car just awesome More
Best purchase ever Adam was a true professional, he was able to assist me over the phone to prequalify my purchase. This made my drive back home to Florida truly a pleas Adam was a true professional, he was able to assist me over the phone to prequalify my purchase. This made my drive back home to Florida truly a pleasure ride. I would purchase another vehicle in a minute. More
BEST CUSTOMER SERVICE Adam Puentes sold me a Camaro and made the process so easy. I have never enjoyed buying a car until this experience with Adam. I would recommend askin Adam Puentes sold me a Camaro and made the process so easy. I have never enjoyed buying a car until this experience with Adam. I would recommend asking for him and know that he is genuinely concerned for his customers, puts there needs first and does it with a smile on his face. More
Sold me on the features I received excellent services from Jake Hopkins. His knowledge of cars was key to the sale. Mr. Hopkins follow up to make sure that I was still happ I received excellent services from Jake Hopkins. His knowledge of cars was key to the sale. Mr. Hopkins follow up to make sure that I was still happy with my purchase. More
New 2018 Silverado Updated 4-17-18 Salesman Awesome, Dealership very bad Service. Worked with Jake, Had a GREAT experience with him. I came a few times to look at the tr Updated 4-17-18 Salesman Awesome, Dealership very bad Service. Worked with Jake, Had a GREAT experience with him. I came a few times to look at the truck I wanted and really did my homework on what I was looking for and what I thought would be an acceptable price. I test drove it twice before I bought it and never felt pressured into something I wasn't ready for. When I came ready to purchase I was helped through the process and was shown several different purchasing options (0% Financing, rebates ect.) and was able to see the real price that I would be paying and chose the best option for me. The process was quick and seemless. I would recommend this dealer and Jake as the salesman to anyone. The dealership itself however has given me poor service after the fact.. I found some damage on my wheel shortly after purchasing. Granted I didn't look it over great the day I purchased that great (it was raining for one) but Im not sure that I wouldve seen this anyway unless I did a Very Thourough inspection. I know for 100% I did not curb or damage the wheel myself, and the Tire even has the little rubber pieces left on it literally less than a inch away from the damage so its Very Obvious it wasn't curbed. They made me feel as if I am responsible for it and said since it left the lot and I cant prove it was done before hand that its on me to fix. They gave a "Discount" of a $60 dollar fix but its the principal of the matter that I purchased a Brand New vehicle from them and Paid a good bit of money and they want to nickle and dime me for something I know for a fact I didn't do. This to me is not good customer service and seems they are just wanting to get whatever they can out of me after the fact. More
Very pleasant experience dealing with Modern Chevrolet Sarah, Jake and Steve were very professional and were quick to make me feel like I was their only customer! I live in Atlanta, GA but I purchased my n Sarah, Jake and Steve were very professional and were quick to make me feel like I was their only customer! I live in Atlanta, GA but I purchased my new Silverado 2500HD from Modern Chevrolet in Winston-Salem because they beat every price anywhere else. I flew into Greensboro, NC airport and Jake was there to pick me up. He took me to the dealership and within an hour I was on the road, with my new truck, back to Atlanta. More
Great Experience with Monte Hall in Sales I wasn't in the market for another car, but one caught my eye so I stopped in to take a closer look and explore my options. Monte Hall in sales was fr I wasn't in the market for another car, but one caught my eye so I stopped in to take a closer look and explore my options. Monte Hall in sales was friendly, knowledgeable and as low-pressure as they come. He treated my wife and I with respect and didn't use any of the high-pressure tactics other dealerships often use. If you're in the market, I highly recommend contacting Monte! More
Avoid at ALL Cost Terrible experience. Took a screen shot of the price of a Corvette. 2 days later the price was 5k higher. Sales guy through emails told me they would Terrible experience. Took a screen shot of the price of a Corvette. 2 days later the price was 5k higher. Sales guy through emails told me they would honor it. Couldn't give me a trade in price over the phone because couldn't find VIN (I gave them insurance card). Drove over an hour and 2 people I was supposed to meet with, 1 couldn't be found and other had better things to do. I check out the Grand Sport, was told it was immaculate, found at least 7 issues. Front bumper splitter chewed up beyond repair, side skirt chewed up, scratch on spoiler, scratches by mirror, front bumper beaten up (car has 3K miles). Anyway, go inside and the guy gives me this ridiculous $37K offer for my mint condition, 10/10, showroom quality C7 Z51. And the grand sport I looked at is showing almost $66K when the screen shot I took 2 days before was just under $62K. They have to "check" with the guy who told me they would honor it but he was no where around. They come back with a whopping $40K trade in amount because according to them, needs tires which it doesnt. Just a way to give you less for your trade in. KBB values is $42.5 - $46K, they didn't seem to care because it needed tires. Long story short, never updated their offer sheet to reflect the $62K price I was told I would get, gave me a joke of an offer so they could put it on their floor for $50K and make $10K on a customer, AND they described a beaten up car as "immaculate". Then instead of calling me when they read my Google review, decided to just say "call us". Terrible customer service, inaccurate vehicle description, and will rip you off for your trade in. Avoid this stealership at ALL cost. More



