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Modern Chevrolet

Winston Salem, NC

3.8
176 Reviews
Modern Chevrolet in Winston Salem is a Chevrolet dealer in NC proudly serving Clemmons, Kernersville, High Point, Greensboro and Oak Ridge, NC. As the flagship dealership of Modern Automotive, Modern Chevrolet was built with one mission - provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Chevrolet cars, trucks, and SUVS. It's what we call the Modern Difference.
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5955 University Pkwy.

Winston Salem, NC

27105

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Showing 176 reviews

November 15, 2025

My friend recently purchased a 2026 Chevy equinox. The vehicle she bought was sold as a new vehicle with 2334 miles on it. She was informed that the vehicle had been used buy one of the dealers at the More

by michaelbratcher678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Bandy II
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Modern Chevrolet responded

Thank you for taking the time to share this feedback. We are truly sorry to hear about your friend’s recent experience, and we understand how frustrating and disappointing this situation must be—especially after having had a positive experience with us in the past. What you’ve described does not reflect the level of transparency, communication, or vehicle presentation that we strive to provide. A new vehicle should meet the expectations discussed during the shopping process, and every customer deserves the opportunity to inspect their vehicle in proper lighting and receive full disclosure regarding mileage, condition, and available incentives. We sincerely apologize that this was not her experience. We would like the opportunity to look into this matter further, address the concerns about the vehicle’s condition and mileage, and work toward a solution that restores her confidence in us. If your friend is willing, please have her contact our General Sales Manager directly at [dmelton@modernauto.com] so we can review the details of her purchase and make this right. Thank you again for bringing this to our attention. Her satisfaction is extremely important to us, and we appreciate the chance to resolve this.

November 15, 2025

Monte was great. They were very attentive to making my purchase go thru. I love my dirty Max suburban. More

by taberflying
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Modern Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Monte provided you with attentive service during your purchase. Enjoy your new Suburban, and we appreciate you choosing Modern Chevrolet! We look forward to seeing you again! Sincerely, The Modern Chevrolet Team

November 08, 2025

Great service from everyone working in the service department , tires ride very nice , very happy More

by 336SCOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service department
Nov 08, 2025 -

Modern Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you received great service from our team in the service department and that you’re happy with the performance of your tires. Your satisfaction means a lot to us at Modern Chevrolet. We look forward to welcoming you back next time! Sincerely, The Modern Chevrolet Team

November 07, 2025

Modern Chevrolet had the best round pricing and their sales team came together to make the purchase happen! Communication with excellent as well! I would definitely buy another vehicle from modern Chevro More

by Bobcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny, Shannon
Nov 07, 2025 -

Modern Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our sales team and appreciated our pricing and communication. Your support means a lot to us at Modern Chevrolet, and we look forward to assisting you with your next vehicle purchase! Sincerely, The Modern Chevrolet Team

November 05, 2025

Was in and out about an hour. Check in still seems slow and unorganized. Better experience than the last couple of times I was there More

by hairlessdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Tilley
Nov 05, 2025 -

Modern Chevrolet responded

Thank you for sharing your experience with us. We’re glad to hear that your recent visit to Modern Chevrolet was better than your previous ones, and we appreciate your feedback regarding the check-in process. It's important for us to provide a seamless experience, and we will take your comments into consideration as we strive to improve. Hoping to have the opportunity to provide an even better experience in the future. Sincerely, The Modern Chevrolet Team

November 05, 2025

Everyone was nice respectful the showed me a video about the troubles of my car everything was great I will return. More

by natejay82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Tilley
Nov 05, 2025 -

Modern Chevrolet responded

Thank you for your wonderful review, Nate! We’re glad to hear that you had a great experience with us at Modern Chevrolet. It’s fantastic to know that our team was able to assist you and provide valuable information about your car. We look forward to welcoming you back next time! Safe travels! Sincerely, The Modern Chevrolet Team

November 05, 2025

Excellent experience. Respectful and knowledgeable employees. I had questions and they were all answered. Recall exam took longer, but I understand why. More

by SUSAN.HUNSUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bennett
Nov 05, 2025 -

Modern Chevrolet responded

Thank you for your great feedback, Susan! We're pleased to hear that you had an excellent experience with our knowledgeable and respectful team at Modern Chevrolet. We appreciate your understanding regarding the recall exam taking longer, and we're glad we could address all your questions. We hope to see you again soon! Sincerely, The Modern Chevrolet Team

November 05, 2025

My vehicle was left for what I felt was a decent amount of time to complete a transmission service, 2 tires and an issue with the ignition switch. After almost a week I stopped in a day early to find out t More

by justin.roberts
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Nov 06, 2025 -

Modern Chevrolet responded

We’re very sorry for the delays and frustration you experienced during your visit. You trusted us with your vehicle, and we didn’t meet your expectations — that’s not the level of service we strive to provide. We appreciate your feedback and will be reaching out to you directly to discuss your experience and see how we can make things right. — The Modern Chevrolet Team

November 04, 2025

Did not install stuff that we were charged for so I think we should get reimbursed for that More

by davidnorris1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Bandy II
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Modern Chevrolet responded

Thank you for your feedback, David. We understand your concerns regarding the installation of items you were charged for. You bringing this to our attention is appreciated, and we encourage you to contact us directly at Modern Chevrolet so we can discuss your situation further. Your feedback is important to us. Sincerely, The Modern Chevrolet Team

November 04, 2025

Close to home excellent dealership and service department. Excellent service technician and service writers. Very clean More

by krramz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Tilley
Nov 04, 2025 -

Modern Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service department at Modern Chevrolet. Our team takes pride in providing excellent service, and we appreciate your recognition of their efforts. We look forward to serving you again in the future! Sincerely, The Modern Chevrolet Team

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