Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Modern Chevrolet
Winston Salem, NC
148 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 148 reviews
May 18, 2020
Customer Service I order a part off of there website that is tied in with this dealer ship. name Classic Muscle. This is what I ordered ITEM IN YOUR ORDER QTY I order a part off of there website that is tied in with this dealer ship. name Classic Muscle. This is what I ordered ITEM IN YOUR ORDER QTY 1960-1966 STEPSIDE - LH/RH (STAINLESS) SKU: 910560S-web14000 1 It said LH/RH. when I received the part there was only (1) taillight. When I called the dealership to ask about this. I was transferred over to person name Bill I wasn't given his last name. he told me he was the Assistant General Manager. So the problem I have is Bill doesn't know how to talk to Modern Chevrolet (Classic Muscle) customer. He was very rude and not very understanding to the problem I had at hand. I would think twice before ordering from Classic Muscle due to if your order is shipped to you wrong per what the WEB Site description says. I hope you don't get the same person I got name Bill? Thanks, More
by mark.alford
Employees Worked With
Bill
Helpful May 02, 2020
Stay Away if you are Looking to do an Internet Deal This morning I tried purchasing a 2019 Chevy Sonic RS from Modern Chevrolet in NC. I live in Tx so was trying to make an internet purchase. Apparent This morning I tried purchasing a 2019 Chevy Sonic RS from Modern Chevrolet in NC. I live in Tx so was trying to make an internet purchase. Apparently, Modern Chevrolet has a policy that all internet deals or deals out of state take 2nd priority to people that come in the dealership. Customer service is very important and not just for people that walk into the dealership. My sales associate was Cory Bittle and he was extremely rude multiple times and apparently he couldn't understand that internet deals deserve some time as well. I was fully prepared to buy a car today and even set up my own shipping to get it to Tx (because the dealership told me that they couldn't help with any of that). Not only did they lose a sale today but hopefully this is a little reminder to treat people with some respect whether they are in person or on the phone. Come on Modern Chevrolet...it's time to step into the 21st century! More
by Internet Buyer
Employees Worked With
Cory Bittle
April 29, 2020
Both Sarah and Brent were very accommodating to what we were looking for. We truly appreciate the time taken to make sure everything with our buying experience was handled well. were looking for. We truly appreciate the time taken to make sure everything with our buying experience was handled well. More
by craig
Employees Worked With
Sarah Abee and Brent Elrod
December 05, 2019
Veronica, a great addition to the Modern sales team! This was our first experience with Modern Chevrolet. We consider ourselves blessed to have had Veronica Jimenez guide us through the process of buyin This was our first experience with Modern Chevrolet. We consider ourselves blessed to have had Veronica Jimenez guide us through the process of buying our Certified Pre-Owned Chevy Malibu. Although she is fairly new in sales, she was knowledgeable, friendly and able to answer all our questions, of which we had many. She took the time to search through their inventory until she found the car that matched our exact needs. We never felt any pressure to buy the car or anything else they offered to go along with it. It has been about a week since our purchase and she has continued to stay in touch with us to answer any new questions that might arise. We love the car and will recommend Veronica and Modern Chevrolet to anyone who says they are looking to buy a new or used car! More
by swcjmc
Employees Worked With
Veronica Jimenez
December 26, 2018
Do not buy a car from here. If you are at this dealership and something is wrong with your car and you see your salesman and he asks you what is wrong with your car, He will say If you are at this dealership and something is wrong with your car and you see your salesman and he asks you what is wrong with your car, He will say Really and laugh because he knows that he sold you a Piece of xxxx and he already got paid and you got xxxxed. More
by Rellisnt
Employees Worked With
None
December 15, 2018
Phenomenal Customer Service Henry McDonough at Modern Chevrolet in Winston-Salem, NC made our Certified Pre-Owned car buying experience effortless. Henry went above and beyond an Henry McDonough at Modern Chevrolet in Winston-Salem, NC made our Certified Pre-Owned car buying experience effortless. Henry went above and beyond and represents the brand very well. His vast knowledge of inventory and vehicles makes it easy for the customer to make informed decisions. Henry is our go to guy now and we highly recommend seeing him. More
by Slcrigler13
Employees Worked With
Henry McDonough
October 01, 2018
Adam is Amazing Adam Puentes es los mejores vendedores con los que hemos trabajado. Fácil transacción y gran seguimiento. Gracias Modern Chevrolet y Adam por todos/Ad Adam Puentes es los mejores vendedores con los que hemos trabajado. Fácil transacción y gran seguimiento. Gracias Modern Chevrolet y Adam por todos/Adam Puentes is one of the best salesmen we have ever worked with. He made things easy and fast. Thank you so much to Modern and Adam. More
by TraxChica
Employees Worked With
Shannon
August 17, 2018
Fair Price/No Pressure Service Oriented Salesman I am a senior female and did not expect that I would be given a good deal or a fair price for my trade in. Well, I could not have been more mistaken. I am a senior female and did not expect that I would be given a good deal or a fair price for my trade in. Well, I could not have been more mistaken. The manager gave me the Blue Book fair trade in price for my 2007 Monte Carlo SS within minutes of my arrival. Also, the dealership had a reasonable discount on the internet and that was honored. The best part of my experience was my salesman. Marcos Diaz was patient with me during the entire process and did not pressure me in any way. Even though he explained the features on my vehicle when I picked it up I am having trouble mastering them and he has told me I can come back at any time to have him help me master them. He is very service oriented and has a commitment to help the customer learn how to use all of the options which are on the vehicle. I highly recommend that you ask for Marcos Diaz when you want to purchase a Chevrolet. More
by chevy girl
Employees Worked With
Jeff Wood, Marcos DIaz
May 23, 2018
Horrible service department! They said my engine noise was normal. Now engine knocking due to failed internal part. Due to their bad service, I have large repair needed They said my engine noise was normal. Now engine knocking due to failed internal part. Due to their bad service, I have large repair needed More
by ModernChevyIShorrible
Employees Worked With
Shop Forman
April 26, 2018
2015 Chevrolet Impala We would like to thank Jake Hopkins for his Help and Great Service he gave us in purchasing our car. we would highly recommend him. We would like to thank Jake Hopkins for his Help and Great Service he gave us in purchasing our car. we would highly recommend him. More
by ladyd
Employees Worked With
Jake Hopkins
