Modern Chevrolet

This is a bait and switch dealership. On the internet, they had a price of $40k for the 2021 Silverado 1500 4wd. This was about 6-7k lower than any other dealer. I drove 45 minutes to the dealer so that they had a price of $40k for the 2021 Silverado 1500 4wd. This was about 6-7k lower than any other dealer. I drove 45 minutes to the dealer so that I could see the vehicle. I asked for the price. The truck went from $40k to $47k. $7,000 for locking wheel nuts and tinted windows. Even though the truck came with tinted windows from the manufacturer. My local dealer had the same truck at $47k. I could have saved an 1 1/2 drive by going to my local dealer. I tried to buy the vehicle using the internet. Again, the price was $40k. When I went to pay for the truck, the price increased to $47k again. Currently, I own 5 GM vehicles: Avalanches, Cadillacs, and Corvettes so I have experience with GM Dealers. This is the worst one, and most dishonest, that I've dealt with. More

At 9 months and 20,000 miles I continue to be very pleased with my 2014 Spark. As I said previously, I do not want to purchase another vehicle for a long time, but when that day comes I plan to look f pleased with my 2014 Spark. As I said previously, I do not want to purchase another vehicle for a long time, but when that day comes I plan to look for a similar vehicle at Modern Chevrolet. More

BUYER BEWARE! June 7, 2021 I traded a 2011 Corvette for a 2018 Corvette. June 10, I contacted my salesman to trade the 2018 for the 2011 back. I had only driven the car 20 miles. On Saturday the 12th my s a 2018 Corvette. June 10, I contacted my salesman to trade the 2018 for the 2011 back. I had only driven the car 20 miles. On Saturday the 12th my salesperson called, it was going cost $11,925.44 to get the 2011 Corvette back. They knew I wanted it back so they didn't need to do anything to the car, 0 expense. They went as far as to add the Modern Accessory Package at $799 to the 2011. As far as I can tell that is tinted windows. I previously had the windows tinted by their service department. I couldn't afford to lose $2385 dollars a day so I am stuck with a 2018 Corvette with a bad shudder at low rpms. I believe the car is lemon, because the previous owner only drove the car 5000 miles in three years. I hope they can fix it. We bought four cars in five years at Modern, but this Corvette will be the last. Marcos Diaz and Jeff Wood were decent to deal with, the numbers to numbers on deal were out of their hands. More

Wish I could give negative stars. My wife and I bought a 2011 Dodge Durango 6 months ago from here. We haven’t even put 4000 miles on it but we called 6 months and 1 day with issues of the transmission slip 2011 Dodge Durango 6 months ago from here. We haven’t even put 4000 miles on it but we called 6 months and 1 day with issues of the transmission slipping. Brought it to them and turns out we need a new transmission, a new harmonic balancer and a new water pump. They sold us a lemon! And we were only 1 day after the 6 months/6000 mile warranty! They did not offer to cover any of the 8000 dollar repair. Or offer any other options. Apparently they don’t check/inspect their vehicles like they say before selling! They sold us a useless piece of crap for $10,700 and couldn’t care less. Which is horrible news for us with a baby on the way. They also are loosing tons of business I have 8 family members who are life long purchasers that will no longer be buying vehicles from them! More

I have driven my 2014 Spark 1800 miles in 3 weeks and have no complaints. I especially like the fuel economy I'm getting: 37.9, 39.5, 39.7, 40.0, 40.3 and 37.9 miles per gallon. So far, it has been what have no complaints. I especially like the fuel economy I'm getting: 37.9, 39.5, 39.7, 40.0, 40.3 and 37.9 miles per gallon. So far, it has been what I spent two months looking for; an outstanding used car. Shay, Brent and Sarah worked with me, and also communicated with each other. Sarah was determined to get the deal done, while Brent made it happen and answered additional questions I had about the car, warranty and Covid-19 protocols. I appreciate very much that the three of them were willing to do much of our communicating by phone and text. My wife and I help care for an elderly parent, and we especially appreciated that we could test drive on our own, masks were being worn properly, plenty of hand sanitizer was available, and people were giving each other space. Shay kept a low pressure atmosphere, personally set up the one month of free OnStar services and made the whole process smooth and comfortable. In the end, the final price on the car was suitable for both sides. Andre has a good sense of humor and was great to work with in finalizing the transaction. I hope to not purchase another car for a long time, but when I do, as of now, I will definitely check the inventory at Modern Chevrolet first. More

Josh was a super nice guy - very knowledgeable. Financing was quick and easy. I would highly recommend them to anyone looking to buy anything new or used. was quick and easy. I would highly recommend them to anyone looking to buy anything new or used. More

Very shady marketing and overpriced vehicles. Claiming that you can get a car for $12k less than you actually can. Perhaps there wouldn’t be so many leftover 2019s if you were up front about pricing and d that you can get a car for $12k less than you actually can. Perhaps there wouldn’t be so many leftover 2019s if you were up front about pricing and didn’t just try to trick people into coming in the door... $38k for a base model V6 Camaro is laughable. That’s 2SS prices in many places. The salesman himself was very forthcoming and polite which was the only good part of the experience. He certainly isn’t to blame for the decisions coming from Managment. More

Great Car Buying Experience We've been searching for a good deal on a used SUV under $ 17,000 with low miles for several months. I'd check TrueCar and CarGurus every other day. We've been searching for a good deal on a used SUV under $ 17,000 with low miles for several months. I'd check TrueCar and CarGurus every other day. Finally - I spotted a potential vehicle - a 2018 Chevy Equinox at Modern Chevrolet in W/S, I went over to the dealership last Friday afternoon and enjoyed the opportunity to meet Cory Bittle. He located the vehicle & explained all it's features - then allowed me to take it on a 'test drive'. When I returned - he simply shared the way in which Modern goes about their sales process. There isn't much negotiation involved - as they use the internet & other means to 'price their vehicles'. We were a few hundred dollars 'apart' on Friday evening...yet after reviewing the carfax history & market values from other dealerships - I had a peace that the 'extra money' was well worth it. Stopped back by dealership on Saturday & 'closed the deal'. Signed my portion of the paperwork...and was promised it wouldn't take long for my wife to sign her part on Monday evening...and they were correct...outside of having to wait a few minutes for the Business Manager to be available - they took care of us within 30 minutes. I can't say enough about how well Cory treats his customers....Modern is very blessed to have him as a sales associate & he represents their dealership well!! I'll be doing my best to make sure he has more customers so he can 'help them with their next auto purchase'!! More

Customer Service I order a part off of there website that is tied in with this dealer ship. name Classic Muscle. This is what I ordered ITEM IN YOUR ORDER QTY I order a part off of there website that is tied in with this dealer ship. name Classic Muscle. This is what I ordered ITEM IN YOUR ORDER QTY 1960-1966 STEPSIDE - LH/RH (STAINLESS) SKU: 910560S-web14000 1 It said LH/RH. when I received the part there was only (1) taillight. When I called the dealership to ask about this. I was transferred over to person name Bill I wasn't given his last name. he told me he was the Assistant General Manager. So the problem I have is Bill doesn't know how to talk to Modern Chevrolet (Classic Muscle) customer. He was very rude and not very understanding to the problem I had at hand. I would think twice before ordering from Classic Muscle due to if your order is shipped to you wrong per what the WEB Site description says. I hope you don't get the same person I got name Bill? Thanks, More

Stay Away if you are Looking to do an Internet Deal This morning I tried purchasing a 2019 Chevy Sonic RS from Modern Chevrolet in NC. I live in Tx so was trying to make an internet purchase. Apparent This morning I tried purchasing a 2019 Chevy Sonic RS from Modern Chevrolet in NC. I live in Tx so was trying to make an internet purchase. Apparently, Modern Chevrolet has a policy that all internet deals or deals out of state take 2nd priority to people that come in the dealership. Customer service is very important and not just for people that walk into the dealership. My sales associate was Cory Bittle and he was extremely rude multiple times and apparently he couldn't understand that internet deals deserve some time as well. I was fully prepared to buy a car today and even set up my own shipping to get it to Tx (because the dealership told me that they couldn't help with any of that). Not only did they lose a sale today but hopefully this is a little reminder to treat people with some respect whether they are in person or on the phone. Come on Modern Chevrolet...it's time to step into the 21st century! More