
Modern Classic Motors Inc
Grand Junction, CO
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I just wanted to bring a recently purchased car to your attention. My son and myself came on April 19th and purchased a 2021 Chevy Trax and worked with Branden. At the time as a returning customer I was attention. My son and myself came on April 19th and purchased a 2021 Chevy Trax and worked with Branden. At the time as a returning customer I was pleased with the service and the help we received due to the circumstance we had. Here is where things take a turn for the worse. 54 days later on June 12th we took the vehicle into our shop for an A/C issue and believed that with the warranty it would be covered and the A/C would be fixed. The shop did require a full diagnostic on the vehicle as expected and found several issues with the vehicle leading to $7000.00 in repairs and at least 15 hours of labor. We did contact the warranty and most of the repairs are covered, but my concern is why was this vehicle not inspected and fixed prior to putting it on the lot? We have been without a vehicle for a month now and with any luck we may get the vehicle back this week. This was my son's first purchase on a vehicle and I came back to you due to the success I had in the past with my 2 other vehicles. This whole experience has been a nightmare and we still have to come up with at least $1000.00 to cover the rest of the repairs. We contacted the dealership twice to discuss the issue at hand and the cost of the repairs. After no response we paid $936.00 and then found out that was not the cost for all the repairs they wanted another $1100.00. Thank goodness they at least were correct about the warranty they said we had otherwise we would have been out $7000.00. We will never go back!! More
Complete Scam—Avoid This Dealership at All Costs This was, without question, the worst experience I’ve ever had buying anything—let alone a car. If I could give negative stars, I would. The customer serv was, without question, the worst experience I’ve ever had buying anything—let alone a car. If I could give negative stars, I would. The customer service was absolutely disgusting: rude, dismissive, and completely uninterested in actually helping me. Every question I asked was treated like a burden, and their attitude made it clear they only cared about one thing—taking my money. But the real kicker? They straight-up lied about the warranty. Bold-faced, shameless lies just to close the sale. They promised coverage that apparently never existed, and now that I actually need the help they swore I’d get, they’re nowhere to be found. It’s bait-and-switch, plain and simple. This dealership doesn’t care about you—just your wallet. Buying a car should be exciting, but instead, they turned it into an absolute nightmare of frustration, stress, and regret. Save yourself the time, money, and sanity—run from this place and don’t look back. More
Bought a car for my daughter the were supposed to fix an oil leak all they did was silicone the he'll out of it so we got it home and it started leaking again took it to a master mechanic in ft collins said oil leak all they did was silicone the he'll out of it so we got it home and it started leaking again took it to a master mechanic in ft collins said it was never fixed properly so if you buy here beware of what you get and what they say they'll straight lie to your face and put your family in danger with a half xxx fix!!!! More
Freaking crooked boss man tried giving me only 32K for a 2022 tundra with 40K miles., when he’s selling a 2018 tundra with 78k miles for 38K. I had the same 2018 tundra with 45K miles and sold it two years 2022 tundra with 40K miles., when he’s selling a 2018 tundra with 78k miles for 38K. I had the same 2018 tundra with 45K miles and sold it two years ago for 36k. You do the math More
It was a pleasure working with Mike at Modern! He made the process of purchasing my truck very quick and easy! I have worked with other dealerships in the past and they have made things complicate He made the process of purchasing my truck very quick and easy! I have worked with other dealerships in the past and they have made things complicated and very lengthy process. Mike found the perfect vehicle for me and he was very professional! I have bought a few vehicles from Modern and I will definitely continue to shop with them they are one of my favorite dealerships to work with (: More