Modern Nissan of Lake Norman

Best Salesman Jason Spruill was fantastic! He helped find my vehicle before I even arrived at the dealership. He was so respectful of my time and made purchasing my Jason Spruill was fantastic! He helped find my vehicle before I even arrived at the dealership. He was so respectful of my time and made purchasing my car a breeze! More

Thanks Jason !! I recommend dealing with Jason Spruill to get a car any time! He truly made the process easy and painless. It was very refreshing how professional a I recommend dealing with Jason Spruill to get a car any time! He truly made the process easy and painless. It was very refreshing how professional and so knowledgeable he is with no BS. He really took his time with me going over the car being so informative. Alex, the sales manager, is a great guy that really works to get your business also. Great experience all the way around! More

Pathfinder Worked with Aaron Rourk. Had a very pleasant experience. We didn't feel pressured. We do wish that when we talked with the lady afterwards, that we Worked with Aaron Rourk. Had a very pleasant experience. We didn't feel pressured. We do wish that when we talked with the lady afterwards, that we could have had more time to decide if we wanted all of the extra Insurance items. We are pleased with our purchase otherwise. More

Great Dealership. Jason Spruill made buying a new car painless. Now if I could just get him to make the payments lol. Jason went the extra mile to get the car I wante Jason Spruill made buying a new car painless. Now if I could just get him to make the payments lol. Jason went the extra mile to get the car I wanted, answered all my questions about the car. He also stayed late one afternoon and did it with a smile. Great customer service. Thanks Jason. More

Liars and crooks If I could give negative stars i would!!! Terrible service! I have a almost brand new 2017 Pathfinder.. i was driving on Samfur and my car completely If I could give negative stars i would!!! Terrible service! I have a almost brand new 2017 Pathfinder.. i was driving on Samfur and my car completely stopped moving in the middle of the intersection of Statesville!! Super scary (huge intersection). I get my car towed to this location and it started off ok.. sales guy was nice enough so i felt comfortable leaving it in their hands. I get a call 2 hours later saying they really arent sure whats wrong but they found on the diagnostic screen that it could be bad gas... ok possibly that could be part of the problem right? it is a brand new car. my car is covered under warranty, with the exception of bad gas (laughable they find the ONE thing that isnt covered and tell me thats whats wrong with my car... typical) they want to do some flush in the tank and drain my "bad gas" and replace it with "good known gas". I go to pick it up... already frustrated that they didnt look into this further because i could have gotten into a really bad accident with my car completely stopping! they promised me they did a test drive.. multiple times and the manager gave me some monologue on how much he knows about bad gas blah blah blah. They then hit me with the bill of $353 for literally draining the bad gas and putting 1/4 tank of "good known gas" in the car HAHAHA. thats insane... they took gas out for $353?!?!? I get the car home and notice that the mileage in/out is exactly the same... they DIDNT take my car for a test drive and promised me (to my face)multiple times they did. i mean comeon... if youre going to lie at least do it well right?!?! they are crooks and just want to take your money. they are also lairs and do not care of safety. Again, i am a mother of a 3mnth old and a 5 yr old... i would hate it if something happened to my car like this again and im not as lucky as i was last time. DO NOT USE THIS LOCATION they are not good people or ethical. More

Alex the manager is terrible Went into Modern Nissan of Lake Norman on December 12, 2017. I dealt with ALEX the manager and he was awful. Terrible customer service, unproffesiona Went into Modern Nissan of Lake Norman on December 12, 2017. I dealt with ALEX the manager and he was awful. Terrible customer service, unproffesional, cocky, he actually thought that he was doing me a favor and I am the customer, really ??? Everyone else there is great, sales team, the other managers, finance, etc. But it just took for that manager ALEX to make me feel bad in order for me to purchase my car somewhere else. Everything else can be great but just that one employee can screw everything up. More