Mohawk Chevrolet - Service Center

I set up an appointment on the phone to get my oil changed and a check engine light checked out. The woman on the phone said that I will have to leave my truck there for up to 2 days for the check eng changed and a check engine light checked out. The woman on the phone said that I will have to leave my truck there for up to 2 days for the check engine light. She said," that might change, the person checking you in will let you know". I checked in and was told nothing about leaving the truck there. Probably my fault for not asking. 2 hours went by (typical for an oil change) and I didn't hear anything. I asked if she could come see me when she had a moment. She got busy then I asked her again about an hour later if she could check on the truck. She forgot about me. She checked the computer and told me that the truck would have to be left there for at least a day and that she didn't know that I stayed there. What a mess. I called DeNooyer, they are getting me in tomorrow morning and said I should have the truck back the next day if the check engine light is not to serious. To me, Northstar Chevrolet was so much better, I wish they never sold out. Me and my family (Chevy owners) will go somewhere else for service and new vehicles. More

Good group of people. I am always taken care of when I need to stop in for service. I am always taken care of when I need to stop in for service. More

Service Department Associates always provides great coatomer and technical support. I have been a long-time customer, and each visit is a positive experience. Also, during the visit of 11/22/24, Alyssa coatomer and technical support. I have been a long-time customer, and each visit is a positive experience. Also, during the visit of 11/22/24, Alyssa kept me fully informed with respect what service was being provided and the time it would take. Additionally, she provided a quote for new tires and explained the pricing. More

Every time I come in I leave feeling like everyone has known me forever. Top notch customer service! known me forever. Top notch customer service! More

Great service n o c o m m e n t s s s s More

Problem not corrected - Check engine light came back on the evening after vehicle was picked up. Will run a couple days to go through a couple more heat-up and cool-down cycle to see if it clears, then re the evening after vehicle was picked up. Will run a couple days to go through a couple more heat-up and cool-down cycle to see if it clears, then return. More

My experience was very smooth and pleasant. I would highly recommend doing business here if you want a Chevy. I would highly recommend doing business here if you want a Chevy. More

We had our Volt in for an oil change and NY inspection. The car was also checked for a previous DTC. Jay kept us informed and we picked up the car at the end of the day. The car was also checked for a previous DTC. Jay kept us informed and we picked up the car at the end of the day. More

Greeted upon arrival! Excellent service was provided in less than an hour!! Great Service Department. Excellent service was provided in less than an hour!! Great Service Department. More

very friendly. very efficient. would go back when i am redy for my next purchase very efficient. would go back when i am redy for my next purchase More