Mohawk Chevrolet - Service Center
Ballston Spa, NY
1,326 Reviews of Mohawk Chevrolet - Service Center
Attention, good service and as usual best communication with them Always on time The best with them Always on time The best More
Always great fast service with a smile. The waiting area is clean and relaxing and all the staff that sees you is very friendly and helpful. The waiting area is clean and relaxing and all the staff that sees you is very friendly and helpful. More
I received Great service by Mohawk Chevrolet. Easy to get appointment & service professional, courteous and prompt. Easy to get appointment & service professional, courteous and prompt. More
Great service in a timely manner! Amazing facility! Service staff goes above and beyond to make sure work is completed in a timely manner. Amazing facility! Service staff goes above and beyond to make sure work is completed in a timely manner. More
I never received any paperwork a young lady follow me home so my wife could sign off because we were both on the contract. I asked her where my paperwork was and she was a dear and headlight. I asked her home so my wife could sign off because we were both on the contract. I asked her where my paperwork was and she was a dear and headlight. I asked her if she could talk to somebody back at the showroom because I should be getting paperwork. I have no paperwork two weeks later. I’m not even sure when my payment is due. More
The work was fine, but the process of making the appointment online was a ridiculously complicated and frustrating process that took way too much time to work and to work around. I rightly wondere appointment online was a ridiculously complicated and frustrating process that took way too much time to work and to work around. I rightly wondered, who is minding the store here and seeing what is actually going on? The single most important thing with online stuff is simplicity and navigability - two things glaringly not present in your "make a service appointment" function. The second most important thing is for you, the owner, to ROAD-TEST whatever it is you're trying to do: What does the CUSTOMER experience when trying to do thus and such? It was so obvious that no one's minding the store here, which very nearly sent me to .... another store. Watchwords: SIMPLE. EASY. INTUITIVE. Oh- and since your feedback page won't let me post this without picking a name from the service department that I don't remember (there's a problem right there), I will just randomly pick one. I have no idea who I worked with, and does it necessarily matter? Regardless, I gave a "5". Are your neurons clicking? More
I love this dealership! Everyone is so Friendly. The service department is prompt. Clean building makes you want to sit and relax in their spacious waiting room. Everyone is so Friendly. The service department is prompt. Clean building makes you want to sit and relax in their spacious waiting room. More
She was great. She helped me set up the car settings. She took her time so I understood. She helped me set up the car settings. She took her time so I understood. More
Great customer service answering the phone! Craig, Service Dpt., responded immediate pointing out items covered under warranty and addressed service needed. Quick turn around. Very satisfied! T Craig, Service Dpt., responded immediate pointing out items covered under warranty and addressed service needed. Quick turn around. Very satisfied! Thank you again to the Team at Mohawk! More