Mohawk Chevrolet - Service Center

The service center was great. I was able to have my car in and out within a very reasonable timeframe for the work being done. Melisa was very friendly and helpful. I was able to have my car in and out within a very reasonable timeframe for the work being done. Melisa was very friendly and helpful. More

I drop my truck off, check in is easy , work done on time. Melisa is a pleasure to deal with time. Melisa is a pleasure to deal with More

Extremely courteous and professional. Went out of their way to provide transportation so I could grab some lunch. Really enjoy visiting this dealership. Went out of their way to provide transportation so I could grab some lunch. Really enjoy visiting this dealership. More

EXCELLENT SERVICE W MELISSA ST LOUIS - KEPT ME INFORMED - EXCELLENT SERVICE DEPT - 110% - I HIGHLY RECOMMEND MOHAWK CHEVROLET SERVICE . A PLEASURE TO DEAL WITH -THANK YOU!!!! EXCELLENT SERVICE DEPT - 110% - I HIGHLY RECOMMEND MOHAWK CHEVROLET SERVICE . A PLEASURE TO DEAL WITH -THANK YOU!!!! More

Very professional, very helpful and polite. We intend on maintaining our service needs for our truck here because of that. Thank you. We intend on maintaining our service needs for our truck here because of that. Thank you. More

Great as always. totally satisfied. will continue to use this facility. Will recomend to others. totally satisfied. will continue to use this facility. Will recomend to others. More

Service was excellent & scheduling was very easy. We will certainly continue using Mohawk! Thank you! We will certainly continue using Mohawk! Thank you! More

This should have been a pretty routine experience. Key phrase here is should have been. A simple spare key and fob programming. Turns out to be anything but simple. When the key that was purchased, an Key phrase here is should have been. A simple spare key and fob programming. Turns out to be anything but simple. When the key that was purchased, and cut from their parts counter as well as a fob that was purchased and programmed by their own techs would not start the car. Their assumption was that this was my fault because the key they cut only unlocks the car, and I should have been aware of that. Well if that was explained to me originally I would have just walked out and looked elsewhere. After 2 trips to the dealership a 2nd key was cut and the fob reprogrammed for the second time, I finally have a spare key that actually starts the car. They did try to charge me an extra $45, but I am pretty sure my sunny disposition and vocal tone helped get that taken care of. This is probably a classic example of miscommunication, and most of the people I dealt with there in person acted professional and courteous. That being said I will not be back to Mohawk Chevrolet any time soon. More

Friendly customer service, listens to me about the vehicle issues, reasonable wait times, car is clean after service, great customer waiting area and amenities. vehicle issues, reasonable wait times, car is clean after service, great customer waiting area and amenities. More

This is a dealer that we would like to partner with for our fleet needs.. our fleet needs.. More