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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,296 Reviews

1,296 Reviews of Mohawk Chevrolet - Service Center

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May 23, 2023

I came in for oil change and also had them check a recall for a trailer brake controller that I had already done myself because another dealer couldn’t do it in time for a trip I had. I wanted them to replac More

by john.emery2735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mohawk Chevrolet responded

John, Thank you for bringing this issue to our attention. We are sorry that your experience at Mohawk Chevrolet was not up to our usual standards. We apologize for any inconvenience you may have encountered and we take all customer feedback seriously. We would like the opportunity to make things right. We will have Brian Hansbury reach out to you to learn more and work to create a better experience. Please feel free to reach out beforehand bhansbury@mohawkchevrolet.com or 518-934-4304. We are committed to providing our customers with the best possible service and experience. Thank you for your understanding and for taking the time to write a review.

May 22, 2023

I had a comfortable wait and felt they did a good diagnosis with a helpful explanation. . More

by BECKYNOLD85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Mohawk Chevrolet responded

Thank you Becky for sharing your service experience with the community.

May 22, 2023

My '66 Corvette is running like a champ again! Thanks for restoring the Holley 4-barrel on the bench and then fine tuning it while in the car and running at operational temps. Thanks for making More

by Nate Berube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Mohawk Chevrolet responded

So glad to see it! Thank you for bringing in the vette and trusting us with it.

May 20, 2023

Courteous, kind, knowledgeable, relatively quick, explain things, well, friendly, clean dealer ship easy to make an appointment More

by DADSTURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Mohawk Chevrolet responded

Wow. Thank you for sharing the experience you had with Alyssa from service.

May 19, 2023

This dealership is modern With state-of-the-art equipment I try not to take my vehicles into a dealership unless it's something. I cannot do myself. This dealership did a great job of accommodating me and go More

by EFRAEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan, Melisa St. Louis
May 25, 2023 -

Mohawk Chevrolet responded

Wow. Thank you so much for sharing your experience and how we were efficient and that you normally do not bring it into a dealership unless you have to and you trusted us. Thank you for the opportunity. Enjoy your vehicle we will be here when you need us.

May 19, 2023

Service department has an Excellent team from the customer advisor to the tech ! I received prompt updates on the status of repairs needed and those made. I'm very satisfied with the service overall More

by pmharig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa St. Louis
May 25, 2023 -

Mohawk Chevrolet responded

Thank you so much for sharing the transparent and satisfactory service experience with the community.

May 18, 2023

Excellent Service Department. that has a great custom focus backed up by excellent Service Tech's ! Yes the needed parts / availability from GM can sometimes be an issue. That is More

by WHANNON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis
May 25, 2023 -

Mohawk Chevrolet responded

Thank you for sharing your excellent vehicle service experience here at Mohawk Chevrolet.

May 17, 2023

left my car for two recalls however when they called me to pick up my car they said they didn't have the other parts in stock they will call me when they come in no big deal I only live two miles away More

by CHUCKFANNUCCI
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mohawk Chevrolet responded

Thank you, chuck, for sharing your experience with the community about your recent visit to Mohawk Chevrolet. Thank you for your understanding.

May 17, 2023

The service techs did the best that they could do and hopefully the problem is solved but it is an open case in case it happens again . More

by DWSHEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa St. Louis
May 26, 2023 -

Mohawk Chevrolet responded

Thank you for sharing your service experience at Mohawk Chevrolet.

May 16, 2023

She was beyond rude and laughed in my face and when I asked for a manager they were just as rude. I see where her ignorance and arrogance came from. I’ll never go back. More

by deletes_ferns0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aelyn Romleski
May 26, 2023 -

Mohawk Chevrolet responded

Thank you for sharing your feedback, we strive for 100% customer satisfaction. We can't search for this name in our system. Please reach out to Bhansbury@mohawkchevrolet.com or call him at 518-934-4303 so we can work to provide you with a better experience thank you for the opportunity to make this right.

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