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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,294 Reviews

1,294 Reviews of Mohawk Chevrolet - Service Center

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January 06, 2022

Everyone is very nice there and always helpful . I highly recommend Mohawk Chevy to my friends and family More

by princess12065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Jan 06, 2022 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community! We really appreciate it.

January 06, 2022

Very courteous and knowledgeable. Immaculate service area and lounge. Friendly service and answered all questions. Will go back. More

by JOHNC1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Mohawk Chevrolet responded

Thank you for sharing your experience with the team here at Mohawk. We are so proud to have you as a part of the Mohawk Chevrolet Family.

January 05, 2022

Good communication from the Service Department. Generally pleased with explanations of work required to be performed and prioritizing of repairs. . More

by DBRIGNOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Mohawk Chevrolet responded

Thank you for sharing your experience with the team here at Mohawk. We are so proud to have you as a part of the Mohawk Chevrolet Family.

January 02, 2022

Unprofessional workmanship, worst customer service / people skills and you damaged my brand new $60k vehicle. This has been an ongoing issue for a month and a half and there has been little or no effor More

by KEVINMALEK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Rivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dax Beach, Steve Duncan, Josh Gwynn
Jan 31, 2022 -

Mohawk Chevrolet responded

KEVINMALEK13, we are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the vehicle you buy but the process in which you buy, service, and repair. Nathanael Greklek will be looking forward to reaching out to you so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet. If you'd like to reach out before he reaches out to you, you can at ngreklek@mohawkchevrolet.com or text and call at (518) 886-3172.

December 29, 2021

I like the dealership not sold on service department. Technician did not properly tighten my oil filter. Oil leaked all over my driveway. More

by ERICJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mohawk Chevrolet responded

ERICJACKSON, we are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the vehicle you buy but the process in which you buy, service, and repair. Nathanael Greklek will be looking forward to reaching out to you so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet. If you'd like to reach out before he reaches out to you, you can at ngreklek@mohawkchevrolet.com or text and call at (518) 886-3172.

December 23, 2021

Scheduling an appointment is easy and the waiting area is spacious with free coffee and donuts. The work was performed in a timely manner and the personnel are very courteous and friendly. More

by CARDZZZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Mohawk Chevrolet responded

We appreciate you taking the time to write us a 5-star review! Thank you for choosing Mohawk Chevrolet to get your vehicle serviced.

December 23, 2021

Beautiful new Chevrolet facility just off I 87 in Malta. Service Director Steve Duncan seems very committed to excellent customer service and satisfaction. More

by Jim K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Dec 27, 2021 -

Mohawk Chevrolet responded

Jim, thank you for sharing these kind words with the community!

December 23, 2021

Wonder customer service, plus the new facility is very pleasant. I was happy they were able to get me in so close to Christmas. More

by CHRIS C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Mohawk Chevrolet responded

Christ, we appreciate you writing us a 5-star review! Thank you for being a part of the Mohawk Chevrolet family.

December 18, 2021

Nice waiting roomBut I waited 1:45 for oil change and Nice waiting room But I waited 1:45 for oil change and tire rotation with appointment More

by ADKPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Tedesco
Dec 20, 2021 -

Mohawk Chevrolet responded

ADKPA, thank you for taking the time to write us a review. We appreciate the feedback!

December 18, 2021

Service writer needs to attend customer services classes again. Failed again. Nasty attitude. Only looking at the final dollar service amount. Told me that there is no fix or the current trans problem. Not More

by TOOLROOMBOB6869
Recommend Dealer
No
Employees Worked With
Greg Rivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Vink
Dec 20, 2021 -

Mohawk Chevrolet responded

Toolroombob6869, we are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the vehicle you buy but the process in which you buy, service, and repair. Please contact Steve Duncan at sduncan@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

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