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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,294 Reviews

1,295 Reviews of Mohawk Chevrolet - Service Center

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December 18, 2021

Service writer needs to attend customer services classes again. Failed again. Nasty attitude. Only looking at the final dollar service amount. Told me that there is no fix or the current trans problem. Not More

by TOOLROOMBOB6869
Recommend Dealer
No
Employees Worked With
Greg Rivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Vink
Dec 20, 2021 -

Mohawk Chevrolet responded

Toolroombob6869, we are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the vehicle you buy but the process in which you buy, service, and repair. Please contact Steve Duncan at sduncan@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

December 15, 2021

In quickly, problem diagnosed almost instantly, and fixed without incident. Always a pleasure to work with Mohawk Chevrolet. More

by TDUNN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Dec 16, 2021 -

Mohawk Chevrolet responded

We appreciate you taking the time to write us a 5-star review! Thank you for being a part of the Mohawk Chevrolet family!

December 15, 2021

Repaired the truck on time so I could return to work. Washed the truck as well for me. More

by edvarnam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Dec 16, 2021 -

Mohawk Chevrolet responded

We are happy to hear you had a wonderful experience here at Mohawk Chevrolet! Thank you for being a part of the Mohawk Chevrolet family

December 13, 2021

Very nice dealership friendly kind… they worked with me and got me into something that was reliable and affordable More

by NJARSJ1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Dec 14, 2021 -

Mohawk Chevrolet responded

We appreciate you sharing these kind words. Thank you for being a part of the Mohawk Chevrolet family!

December 13, 2021

Great service and communication from the associates. I would recommend Mohawk Chevrolet to friends and family. More

by JHEBERT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLennan
Dec 14, 2021 -

Mohawk Chevrolet responded

Thank you for taking the time to share this with the community! Refer us to your friends and family so we can send you $100

December 10, 2021

Don the service writer was great . Would highly recommend them for service. Ver clean as well More

by ANDREW@ISLANDERPOOLS.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Dec 10, 2021 -

Mohawk Chevrolet responded

We appreciate you sharing these kind words with the community. Thank you for being a part of the Mohawk Chevrolet family!

December 10, 2021

The communication and response time all need to improve. The time delay between calls, emails or texts, are much to long. More

by EJMIRON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Duncan
Dec 10, 2021 -

Mohawk Chevrolet responded

Ejmiron23, thank you for the feedback!

December 08, 2021

Steve did an amazing job working through all the issues that arose during my vehicle repairs. In the end he also worked with me to get my new vehicle setup and serviced for delivery in a very short perio More

by Ggoss59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Dec 09, 2021 -

Mohawk Chevrolet responded

Ggoss59, thank you for taking the time to share this wonderful experience with the community. Thank you for being a part of the Mohawk Chevrolet family

December 04, 2021

Matt Tyree and Alyssa did amazing! I had centennial bowties put on my truck! They look amazing! I request Matt for all of my work! Our family loves you guys! I love exclamation points, too! More

by Twinkletoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Guelcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tyree, Aaron Seeley , Laura Kestner, Erin Brown, Steve Duncan
Dec 06, 2021 -

Mohawk Chevrolet responded

Thank you for taking the time to share this wonderful experience with the community twinkletoes. We are happy that Matt and Alyssa were able to give you the best experience they can!

December 03, 2021

They were most helpful getting my truck fixed in a timely effort despite the delays caused by GM Roadside assistance. More

by RPANCOE
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa most supportive of issues dealing with Road Assistance
Dec 06, 2021 -

Mohawk Chevrolet responded

Rpancoe, thank you for the kind words about our service department. We appreciate you taking the time to share this experience with the community!

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