Molle Audi of Kansas City

Awsome Dealership !!! I purchased an Audi S5 Prestige yesterday, and let me tell you, this was by far the best buying experience that I have had with buying a new vehicle. I purchased an Audi S5 Prestige yesterday, and let me tell you, this was by far the best buying experience that I have had with buying a new vehicle. I maintained contact with the internet sales rep Richard Jones (awesome guy) who over the course of a year, always replied to my requests over the internet about a vehicle. Once I was in the perfect position to purchase the vehicle, I set up an appointment, as I traveled 150 miles, to purchase the vehicle. I arrived at the lot, and I see the vehicle I had in mind parked in front of the dealership awaiting my arrival. This was the first sign that they were world class! I then walked inside to the receptionist and told her I was there to see Richard, she called and he came down and introduced himself and then found John to help me, the second sign of world class! I had a vehicle for trade and there was no haggling with any portion. I asked for a specific amount, reasonable based on trade in value, and John had the numbers ran. He came back and explained every aspect of the trade and showed me the numbers. I did not get what I wanted for the trade, but between what they gave me and the lowered price of the new vehicle made me very appreciative of their style. This got me more than what I was expecting off of the sales price. I do not usually write reviews of this nature, but I wanted to take the time to ensure I shared my buying experience with you all to tell you that this was THE MOST EXPENSIVE vehicle that I have ever purchased and with the Molle Audi staff, It came out to be THE BEST experience ever! If you are in the Kansas City MO area and looking for a nice vehicle, I would strongly recommend choosing Molle Audi! Ask for John Buehler. Not to take anything away from the other sales reps, but if they are anything like John, and you so happen to get someone else, know that they will take care of you! I did not leave that dealership with buyers remorse, wondering if I had made a mistake, or if I could have gotten a better deal elsewhere. This was the quickest vehicle purchase, I didn't have to ask for a full tank of gas (like I have had to do in every other purchase), and most of the time that I waited was due to them having the vehicle detailed, not washed, detailed! So I am very proud to say that I am an Audi owner and love the experience. More

Okay so here is my take...I have purchased literally dozens of cars over the years and I will tell you that this was THE BEST buying experience that I have ever had at any dealership. I am always reluc dozens of cars over the years and I will tell you that this was THE BEST buying experience that I have ever had at any dealership. I am always reluctant to drive onto a car lot since you never know what you are going to get. The day before we went to Molle we went to a local BMW dealership where we walked the lot for about 15 minutes and never got an acknowledgement of our presence. We then went to a local Lexus dealership and the sales guy was friendly enough but spent 30 minutes trying to sell the dealership and never asked about our needs/wants/interests. As soon as we pulled onto the Molle Audi lot an older gentleman by the name of Mike came out to greet us. He was very friendly, inquired about our needs and pointed us in the right direction. He didn't just stop at the first car we looked at. He really seemed to want to get us in the right car. It didn't stop there. During our negotiation process, we were greeted by the sales manager who was just as friendly and welcoming. After that, Michael Molle himself came in to visit with us. After our negotiation and coming to an agreement on the purchase we went in to sit with Kevin in the finance office. He was the most friendly finance guy that I have worked with. No one put any hard sell on us. It was all a very comfortable, enjoyable car buying experience. Most importantly, my wife is thrilled to finally own an Audi. Kudos to everyone at Molle Audi. We got a fair price, had a great experience and I have ZERO buyer's remorse after this one. More

I just purchased a new A5 for myself, and a used A4 for my daughter. This is the 5th vehicle I've purchased from the Molle group over the years. Howard Smith is the absolute best, and made sure that me a my daughter. This is the 5th vehicle I've purchased from the Molle group over the years. Howard Smith is the absolute best, and made sure that me and my daughter knew all the features on the vehicles and the service features of our warranties. Lance is always great to work with when we need to take our vehicles in for routine service. I would highly recommend this dealership! More

Have been looking for a new car after recently parting with my beloved M3. I have been looking at a few different options, such as Mercedes AMG's, BMW M's, and possibly Range Rover SC (if I was to move to with my beloved M3. I have been looking at a few different options, such as Mercedes AMG's, BMW M's, and possibly Range Rover SC (if I was to move to an SUV). I was almost sold on a new M3 Competition, having all the numbers run, and everything but the signature remaining. I took the night in planning to think it over, as there was a couple options that I was unsure on (I know it sounds as a brat in nit-picking over a few relatively "tiny" things in a car many would love to just drive; however when entering this market and dealing with such high-end automobiles, you want what you want). I am glad that I did. Upon returning the next day, a different sales rep tried to push into "helping" me, and then continued to play third wheel once my actual sales rep arrived. Ultimately, I don't like the feeling of being rushed or pushed one direction or the other, and it became too much when the other sales rep was interrupting the proper sales rep, and frankly making statements that weren't true. This is all after being a client for a decade, and knowing very well what I am taking about and wanting, especially having owned an M myself. Despite all this, I was still not completely deterred... that was until I stopped by Molle Audi on a whim. I have been looking at maybe making the switch to Audi since 2008, and seriously upon the decision of parting with my M3. Upon walking in, I was immediately referred to a sales rep. He knew that I had made an inquire previously, and asked who my sales rep was. He informed me upfront that he would be more than happy to help me in any way, but made it clear that this was not his sale, as I had already made contact with Mr. Maidment in reference to special ordering an RS5. This speaks to not only Audi's personnel, but to the specific honour and integrity of the sales rep himself. He spent atleast two hours with me, all while having customers that very well could have bought a car right then, passing them immediately to another equally competent and friendly associate of his, as to completely devote his time to me (all while getting nothing out of it, as it wasn't his sale). He not only answered every question I could throw at him, but new all the exact appropriate answers--at times surpassing my knowledge, which has never happened in any of my multiple high end sports car purchases--as well as one upping me a few times in when we were shooting the breeze about history and other subjects as we were awaiting details I had requested on the car (not just any details, but specific build specs that Audi the manufacturer had to be consulted). This is above and beyond any other experience I have had, and I have dealt with BMW, Lexus, Land Rover, and others, in purchasing high end vehicles. I was, and still remain beyond impressed. In reading the reviews that were negative, there seems to be one commonality: complaining about costs of services/repairs, which leads the reviewer to leave horribly negative marks. One has to understand something in the high end auto world, especially high end German cars: they are extraordinarily complex high-performance machines, a lot of the time with proprietary technology...they are expensive to own and maintain (THIS IS NOT UNIQUE TO AUDI BY ANY MEANS); one should not look at buying at $50-180k automobile, and expect to pay the service, repair, maintenance and upkeep costs as a Ford! When you consider what it cost Audi to make these cars, the training the techs go through, the fact that most time parts are ordered and shipped from Germany...Molle is making a very slight amount, if anything, which is necessary to keep the business running. You wouldn't go into a surgery and say "try and cut as many corners as your can to keep the cost closer to an office visit"--this is how I view the comments people make in complaining about the cost of Molle Audi, or high-performance imports in general; I guess there are those who probably do say things like that--"Oh that surgery cost too much, yes you saved my life, but I don't think it fair'...basically: DONT BUY A HIGH PERFORMANCE AUTOMOBILE IF YOU CAN'T AFFORD TO MAINTAIN IT!!! Common Sense. Also the reason for the 4yr/50k warranty!!! Not to mention the option to Certify it after that (If it meets the w/i 6yr IPD and <60000). A long story's end: I put down my deposit, car now carries "sold" sticker, and I am returning tomorrow or the next day at the latest to finalize. My first experience w/ Molle Audi converted my after a decade with BMW, and a number of years with Lexus, Land Rover, and others prior. Thank You Molle Family & Associates! More

We purchased a 2012 Audi S5 Cabriolet from this Audi dealership all done via email, text and phone calls. It was a sincere pleasure to deal with George Coopersmith and Mike Berman. They were very profes dealership all done via email, text and phone calls. It was a sincere pleasure to deal with George Coopersmith and Mike Berman. They were very professional and helped us out a lot with this purchase. I highly recommend dealing with Molle Audi. From what we had to do with the purchase, they were very accommodating, especially that we are from the West Coast of Canada. Special thanks to George Coopersmith at Molle Audi and Ivo at Luxury Importing / LuxuryImporting.ca. More

Sales staff was very courteous (as always). Showroom is Sales staff was very courteous (as always). Showroom is very clean and accommodating. Service department was very helpful with finishing touches. O Sales staff was very courteous (as always). Showroom is very clean and accommodating. Service department was very helpful with finishing touches. Overall, the buying experience was very good, and I would recommend Molle Audi to others. More

Never got to meet a salesperson as we were on show room floor for 15 minutes without being acknowledged. I do not kow how they sell cars. We actually wanted to test drive an A8 and expected it to be in our floor for 15 minutes without being acknowledged. I do not kow how they sell cars. We actually wanted to test drive an A8 and expected it to be in our final 3 to purchase. They made the decision for us to only consider the Mercedes S class and the New Lexus L460. How do they stay In business? More

My wife and I recently purchased a 2013 Teak Brown A5 Cabriolet from Roger Maidment. It was a special order and took about 90 days from sale to delivery. We thoroughly enjoyed working with Roger. A ve Cabriolet from Roger Maidment. It was a special order and took about 90 days from sale to delivery. We thoroughly enjoyed working with Roger. A very easy experience. I strongly recommend him to anyone considering an Audi. The process was simple and unpretentious. Roger was also exceptional during the day of delivery. He knows the car completely and gave us the best hands-on orientation that I have ever experienced. A few words about the car... It's great! Perfect quality control and an absolute pleasure to drive. Stunning appearance. Constant compliments. Top down driving at it's finest. Dean Vakas More

The worst customer service experience. My husband and I went to that dealership to buy a Q 5. We have a BMW X 3 and I wanted to get a SUV instead of a sedan that I have. No one came to talk to us or even a went to that dealership to buy a Q 5. We have a BMW X 3 and I wanted to get a SUV instead of a sedan that I have. No one came to talk to us or even ask what we wanted . We looked at the Q 5 and requested the receptionist to ask someone to open the back, this is after 30 mins of waiting, and then after another 20 mins they told us the battery of that car is dead and so no one can open it now. Again even at that point no one came. I was so disappointed . Well Audi just lost a Q 5 sale. It was a humiliating experience especially when two other families who came after us got service and we kept on waiting. I get it that it was only two of us and no children , grandparents !! etc with us , but doesn't mean that we shouldn't get the same attention. Again, it was humiliating, will not set foot in that dealership again. More