Bishop Maserati Alfa Romeo

Buyer beware! Once you deal with this business it becomes very obvious why their BBB accreditation has been revoked and they continue to pile up complaints with BB Once you deal with this business it becomes very obvious why their BBB accreditation has been revoked and they continue to pile up complaints with BBB and the state of Texas. You’ve been warned - Bishop Imports LLC is an unmitigated disaster of a dealership. Any high end vehicles they sell have extensive damage or troubled maintenance history. They will list and sell high end cars without holding the title and they mistreat the cars while under their inventory (leave high-6 figure cars parked in harsh Texas weather, not kept on battery tenders etc.). Their employees will misinform you and not be transparent. They will say yes to everything you want to hear to get your money or signature, then the rest is up to chance to work out. I’m shocked these high end brands like Maserati would allow such an incompetent dealership to represent their brands. Steer clear and avoid the headaches. On top of that they’ll try to nickel and dime you and pad your sale with useless “packages” and fees. There are several other Italian/Euro dealers in DFW, make sure you skip over this one for your financial safety and sanity. More

Watch for their lies. A $2,000 package was added to the sale price. I asked for it to be removed and they said it could not be. It was for a second key and tint and paint A $2,000 package was added to the sale price. I asked for it to be removed and they said it could not be. It was for a second key and tint and paint protection I did get a second key, nothing on the paint as per my detail guy, the tint is from the previous owner (there is a sticker with the company info) and the tint has damaged spots. Reached out and they have done nothing to make it right. I guess a second key cost me $2,000. The dents on the truck were conveniently not in the pictures. Overall a poor experience and feel taken for an extra $2,000. More

**Update - Better Business Bureau Accreditation Revoked** This is NOT a BBB accredited business anymore. Last year I bought a used Maserati Quatt SQ4 with 63000/m from this dealership. This was Revoked** This is NOT a BBB accredited business anymore. Last year I bought a used Maserati Quatt SQ4 with 63000/m from this dealership. This was not my primary driver. When I test drove it, the steering wheel made a weird squeaking noise sometimes while turning. The sales person said it was just something that needed lubricating. The brakes also squeaked when stopping. I was told the rotors and pads had all just been changed after an inspection, and perhaps it was a brake grease thing. I asked for documentation of this, which I received. It was also posted in the maintenance records for the vehicle on carfax, as well that all were changed, along with an intense inspection (100 and something point, etc). I bought the car along with two years of their recommended Axiom warranty, gold package. I drove it back to Dallas for maintenance 2 months later, with only the mileage added of driving it from the dealership to home and back. I requested they do whatever lube the steering wheel needed and grease the still squeaking brakes. At that point they told me the entire steering column needed replaced to the tune of $4500. There was also a rear main seal leak, Another 5k to fix. Warranty would cover none of it. I did neither of those, and basically garaged it for a year. Today I took it elsewhere for an oil change and tire rotation, and they showed me the rotors... which are shot and obviously had NEVER been changed (Another $5000). I don't think it's a coincidence that Bishop noted the vehicle needed new rotors and pads. They obviously notated it but never actually changed them. Maybe they intended to do so, but it sold first. Do your homework before you believe the info included in their online vehicle postings. If you're buying something under 50k, your vehicle probably wasn't a priority. When I drove my quattroporte over for that first maintenance, they lost it. I was scheduled to pick up the vehicle at this time. It took an hour to get them to acknowledge me, then they said they couldn't find my car. I waited another hour. Eventually, a sales person let me go behind the lot to the back, into the garage, etc to find my car. I had to find it myself. If you're not buying an extreme upper-end vehicle here, don't be surprised to feel that you, as a customer, are forgettable. Your business wasn't appreciated and your new vehicle wasn't worth the service promised. And maybe not even worth remembering where it was discarded. More

I went to this dealership to buy an electric car . I test-drove it and liked it, and no one mentioned any issues. Edgar, the person who sold me the car, told me it came with a Level 2 charger, but whe I test-drove it and liked it, and no one mentioned any issues. Edgar, the person who sold me the car, told me it came with a Level 2 charger, but when I bought it, it turned out to be Level 1—and it didn’t even work. They also said the car had a Tesla adapter and could charge at any outside station, which was not true, so I had to spend my own money on a new charger. A few days later, I noticed the tires were flat. I went back, and they just changed the tires and told me everything was fine. Do you really think the person who changed the tires didn’t see that the rim was broken? Later, I went back again, and they looked at the car one more time but still claimed nothing was wrong. When I finally discovered the rim was actually broken, they refused to take responsibility and said I would have to pay 50% of the cost to replace it. On top of that, the rim they offered was more expensive than what the official Volvo dealer charges. Even after explaining everything to Brad Cherry, the manager, nothing was done to fix the situation. I ended up having to repair everything elsewhere and pay out of pocket. This dealer is dishonest, careless, and misleading. They ignore real problems and make excuses instead of helping their customers. Do not buy from this dealer. More

I came in here on the 6th of March. It took the sales lady fifteen seconds to decide she didn't want to do business. I never even saw the car. She kept asking over and over after answer It took the sales lady fifteen seconds to decide she didn't want to do business. I never even saw the car. She kept asking over and over after answering the first time about $ 10,000 down like that was supposed to be something extremely hard to have. Pretty xxxx poor service for selling entry-level luxury cars. She also didn't disclose that the car was a demo. I went down the next day and bought a Tonale in Houston. Thank you for wasting my time. More

Very transparent and helpful when it came to the car buying process. Benjamin was awesome buying process. Benjamin was awesome More

I've traded in my old Mercedes for a newer model. From the moment I visited the dealership everyone was very nice, friendly, courteous and professional. They took the time to show me a few cars I was From the moment I visited the dealership everyone was very nice, friendly, courteous and professional. They took the time to show me a few cars I was interested in before I was able to make my decision. It has been a fantastic experience and a very smooth transition from beginning to the end, thanks to guys like Joel, Oscar, Mike and Jhonatan. They have made my shopping and driving experience so much smoother than I ever imagined, and of course they made me an offer I couldn't refuse. I strongly recommend the Bishop Maserati dealership for all your car needs. These guys are the best!!! More

Very professional, wide selection of cars and the employees are understanding\ easy to talk to. employees are understanding\ easy to talk to. More

Quite possibly the best care dealership I have ever worked with in my more than 35 years of buying cars since graduating college (including for my wife and two now adult boys). Everyone you meet is wi worked with in my more than 35 years of buying cars since graduating college (including for my wife and two now adult boys). Everyone you meet is willing to help put you in contact with the right person. Everyone helps with a smile. Honest through and through. Not pushy. Nice inventory (and I bought a pre-owned car). Salesman was polite and new the product. And one of the owners spent a lot of time helping me get a deal I was very happy with. Nice, fair price on my trade as well. Have confidence in buying with these guys! More

I would recommend for in person purchases. Sales team is great. Finance team was….not great Sales team is great. Finance team was….not great More