Momentum BMW MINI - Service Center

First time to visit. Excellent overall experience/impression with the service professional and facility. I will continue to take my car back. Excellent overall experience/impression with the service professional and facility. I will continue to take my car back. More

This was my first visit ever to a BMW service center. My service adviser Jorge Aldana was exceptional. He addressed all my questions as a new owner of a heavily used older model BMW and made sure I not My service adviser Jorge Aldana was exceptional. He addressed all my questions as a new owner of a heavily used older model BMW and made sure I not only understood all areas needing attention but visually showed me these areas as well. I typically buy new cars and return to the dealership for maintenance and in comparison, BMW ranks in the upper echelon of the customer service experience. I look forward to owning more of these machines in the future! More

Cedric was amazing! !! He helped me so much during this visit to make sure I was satisfied. !! He helped me so much during this visit to make sure I was satisfied. More

I got my BMW X5 done at Momentum in Southwest Houston Texas…. Of coarse my money was wisely invested into vehicle in doing such. Just ask for my advisor, Sufyion, he’s the best 💯 Texas…. Of coarse my money was wisely invested into vehicle in doing such. Just ask for my advisor, Sufyion, he’s the best 💯 More

Excellent Customer Service. I was kept abreast as to all that was going on. Haide, was excellent. I have to say her Customer Service was on point. I was kept abreast as to all that was going on. Haide, was excellent. I have to say her Customer Service was on point. More

Great experience at Momentum BMW. My service adviser, John Garza was helpful and communicated updates often. My service adviser, John Garza was helpful and communicated updates often. More

Everyone is professional and efficient. Miquel is so easy to work with and always communicates every step of the service process! Miquel is so easy to work with and always communicates every step of the service process! More

Took great care of me in a prompt manner. Got my car the same day. Got my car the same day. More

BMW emblem on my X5 rear door was removed. I returned to speak to the service advisor the day after about it. He is off work, another advisor asked me to purchase a new one and will someone in I returned to speak to the service advisor the day after about it. He is off work, another advisor asked me to purchase a new one and will someone in service replace it. The replacement emblem cost me $52.56. Obviously disappointed! More

Cedric was the ABSOLUTE BEST rep I've dealt with since being with BMW the past 3yrs. being with BMW the past 3yrs. More