Back

Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews

861 Reviews of Momentum BMW MINI - Service Center

Sort by
January 31, 2024

The staff was very accommodating, which includes the greeters, the loaner/shuttle reps, and my advisor, Mr. J.W. I appreciate them all! Brittania More

by tan2012g.xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.W. Stephens
Feb 02, 2024 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to be of service to you again in the future!

January 30, 2024

I loved my new agent Alice, she made me feel so great when I got my service. I have lived in several different cities, she was been the best of the best on customer service. Please give her a raise. More

by Epig Kimball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name is Alice, she has blonde hair
Feb 02, 2024 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 30, 2024

Quick service got my car back same day I dropped it off for service. Would come back More

by Cloera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service joe
Feb 02, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

January 30, 2024

SW Momentum is one of the fastest and most efficient dealership I’ve been to. A fair assessment is given about the vehicle, what impressed me the most is I got a loaner car for todays service.My adviser More

by Rosamar Valverde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza- excellent
Feb 02, 2024 -

Momentum BMW MINI responded

Rosamar, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to be of service to you again in the future!

January 29, 2024

Very professional, kept me updated on my vehicle and what needed to be repaired or.serviced at all times and very nice rep. More

by vma2bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fuentes
Jan 31, 2024 -

Momentum BMW MINI responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2024

Momentum BMW is a Great service center with excellent advisors who address all your car service needs in a timely manner More

by K.vineeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Jan 30, 2024 -

Momentum BMW MINI responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

January 28, 2024

My service advisor, Robert Bornham did an amazing job walking me through the process since this was my first visit to Momentum. His follow-thru, attention to detail and professionalism impressed me and d More

by rrayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bonham
Jan 30, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

January 27, 2024

I recently had the pleasure of experiencing excellent customer service at BMW, thanks to Jorge Aldana. His professionalism, knowledge, and attentiveness truly enhanced my overall service experience. Jorg More

by ashleyhauck17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Momentum BMW MINI responded

Ashley, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2024

The BMW MINI SERVICE performed by Gabriel was second to none. I was impressed that BMW would send a service guy to my home to repair an issue that there had been a recall for. Gabriel willingly answered al More

by jeff.robertson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jan 26, 2024 -

Momentum BMW MINI responded

Hi Jeff, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2024

I am thankful for trustworthy, p Proficient , knowledgeable customer service representative who care about helping the customer . More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suyfan Siddeq ( misspelled but not listed)
Jan 26, 2024 -

Momentum BMW MINI responded

Hi Joy, we are very happy to have provided you with such a positive experience! We hope to see you soon!

...
29
...