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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews

861 Reviews of Momentum BMW MINI - Service Center

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August 19, 2023

Amazing service! My service advisor, John Garza, did a great job of keeping me updated through the service process and took care of my repairs in a timely fashion. More

by Sandy Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
Aug 23, 2023 -

Momentum BMW MINI responded

Sandy, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

August 17, 2023

Cedric and Timo have been so helpful with getting the Wi-Fi connected in the car More

by klmichels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Chehab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Ross and Timo
Aug 18, 2023 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2023

JW did a great job keeping me informed. Work was done on time. Great experience. More

by gradtke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW
Aug 18, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

August 13, 2023

This dealership is more like an extended family - caring, reliable, punctual and most of all - professional. Service with Joe Fuentes, Sales with Tatiana Curo and windshield specialist - Matt Evans. Keep More

by Luda O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fuentes, Matt Evans
Aug 16, 2023 -

Momentum BMW MINI responded

Luda, we are so happy to read such a great review about Momentum BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2023

On time, reliable, clear and a great service. A comfortable waiting area, and full of people helping customers. More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 16, 2023 -

Momentum BMW MINI responded

Hi Mauricio, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 12, 2023

John Garza has been my service advisor for years. Speaks to the company when they have employees who’ve stuck around and never waver in providing excellent service. More

by aprildb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
Aug 16, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2023

Very professional and attentive to customer request. Good service and job well done. Service man took very good care of customer. More

by Paul Loubser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Deshotels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Momentum BMW MINI responded

Hi Paul, thank you so much for your positive comments about Momentum BMW! We look forward to your next visit! Take care!

August 09, 2023

Thorough, pleasant, no waiting. Have been a customer for many years. I would highly recommend More

by B.w.childs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Momentum BMW MINI responded

We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2023

Great Svc. They worked around my schedule, got the job done quickly and on time. More

by jcar2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe, service tech
Aug 11, 2023 -

Momentum BMW MINI responded

We're so happy we were able to help you out! We hope to see you soon!

August 09, 2023

clean, helpful, service person was quick and informative, good service and have a person to open door for all customers More

by ttrahan337
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jorge
Aug 11, 2023 -

Momentum BMW MINI responded

Thank you so much for your positive comments about Momentum BMW! We look forward to your next visit! Take care!

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