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Monaco Ford

Glastonbury, CT

4.8
216 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 216 reviews

December 25, 2021

I had a really good experience at Monaco the salesman was very helpful in helping me get into the right vehicle for me thank you Monaco ford More

by Mabmasonry88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 27, 2021 -

Monaco Ford responded

Mabmasonry88, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!

December 08, 2021

We've been purchasing all our vehicles for personal and commercial use for over 30 years at Monaco Ford and have never been disappointed. More

by awningplace.doris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Monaco Ford responded

Doris, thank you for your wonderful response to the quality of service our Staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit. If there is anything else we can do to assist you, please let us know! Take care!

November 15, 2021

The service at Monaco Ford is exceptional especially Megan the service advisor she’s friendly, courteous and helpful. My wife and I always are taken care of with our vehicles More

by jimcyrul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Crew = 5 stars
Nov 18, 2021 -

Monaco Ford responded

Jim, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Take care!

September 28, 2021

Best dealership ever everybody is so helpful and friendly , and honest . Would not buy a car anywhere's else More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Monaco Ford responded

Gary, we appreciate your feedback of our Staff's outstanding service! Thank you again for choosing Monaco & Sons Mtr Sales Inc, and we hope to see you again soon!

September 28, 2021

They are the best dealer I’ve ever dealt with. No sales pressure during the entire process. More

by mike.stevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Monaco Ford responded

Mike, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for choosing Monaco & Sons Mtr Sales Inc, and we hope to see you again soon!

September 06, 2021

First-time service of my older F-150 bought in Indiana left me with a very strong positive impression of Monaco Ford. They were courteous, careful, and kind in every respect. More

by davidabaer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Monaco Ford responded

David, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

August 23, 2021

Good job guys on the front splitter and fender lips , and thanx for re-installing the toe hook cover correctly see u at next oil change More

by SMOKE46
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Monaco Ford responded

Smoke46, we're pleased to hear everything was completed to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Sep 01, 2021 -

SMOKE46 responded

n1ykd@yahoo.com is the addy

August 18, 2021

Smoothest car purchase I’ve ever experienced. Professional, thoughtful and made ordering my car simple! Thank you for a great experience. No games, hassle or pressure. More

by greatcfo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Riley
Aug 23, 2021 -

Monaco Ford responded

Greatcfo, we appreciate your feedback of our Staff's outstanding service! It means so much to us to have earned your trust in our business! Your satisfaction means a lot to us, and we truly appreciate you choosing Monaco & Sons Mtr Sales Inc!

August 17, 2021

A terrific buying experience. The whole staff was friendly and helpful. There was no pressure to buy. we ordered a new Mustang in April. There was a long delay due to the chip shortage. The wait was More

by lesperpaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadie Simek
Aug 23, 2021 -

Monaco Ford responded

Lesperpaul, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future and if there is anything else we can do to assist you, please let us know! Take care!

July 03, 2021

I had received a recall from Ford to upgrade the brake system lines of my 2015 Ford Edge. I was made "Welcome", transported back home and later picked up by Monaco to be delivered back to my vehicle. Ve More

by rfritsch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Monaco Ford responded

Rfritsch1, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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