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Monaco Ford

Glastonbury, CT

4.6
243 Reviews

767 New London Turnpike

Glastonbury, CT

06033

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243 Reviews of Monaco Ford

January 22, 2020

Excellent attention to detail and care for the customer , with friendly, knowledgeable, authoritative sales people and staff. Took the time to find my perfect vehicle from another dealer, and then took the More

by benmosteller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Orszulak, Blake Riley, Richard Pearson
Nov 25, 2020 -

Monaco Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 21, 2020

Awesome Monaco ford Staff are top notch wouldn’t go anywhere else they go out of there way to get you in the vehicle your looking for. There sales and service More

by Rfrity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith and Dustin
Nov 25, 2020 -

Monaco Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

January 12, 2020

Happy with everyone we dealt with at the dealership We have always been happy and satisfied with the help and service that Greg Smith has given us with all of our vehicles over the years. With this purc More

by bkgchristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith, Vinny, John Rita, Rick, Jeffrey
Dec 03, 2020 -

Monaco Ford responded

Bkgchristie, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

January 07, 2020

Great Customer Service! Vincent was great to work with. He was not pushy or in a rush to get me to make a decision I wasn't comfortable with. He was very informative and his More

by jessfabbri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 25, 2020 -

Monaco Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Monaco & Sons Mtr Sales Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

January 06, 2020

Greg was a huge help in helping me pick out my new truck. He took the time to explain everything to me and also the set up of all the inside tech stuff. I’ll be getting my next truck from MONACO when the tim More

by Kevinmcd7
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 25, 2020 -

Monaco Ford responded

We are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 03, 2020

Keep Going Back! On December 31, 2019, I bought what must be my 30th car from Monaco Ford. The dealership is a class act and they have treated my family and I great t More

by trafficman337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith, Arron Gilbert, Rick Pearson, Mike Monaco and Chrissy too!!!!!
Nov 25, 2020 -

Monaco Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! At Monaco & Sons Mtr Sales Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

December 28, 2019

Plesent no pressure great to deal with. Got a good deal on a low mileage Dodge Challenger R/T. I would recommend them to my friends More

by corcoranj77
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 30, 2021 -

Monaco Ford responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

December 24, 2019

Family owned and operated. Great staff who are all very helpful and accessible. Have done business with the Monaco family and their dealership for 30 years. The building changes , the 3rd generation has ta More

by Sam K.
Recommend Dealer
Yes
Employees Worked With
Greg Smith , Jason in sales , Anthony in parts, Megan in service
Mar 30, 2021 -

Monaco Ford responded

Sam ., thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 21, 2019

Have worked with Monaco Ford for many years.Between Have worked with Monaco Ford for many years. Between Sales, Service and Parts. This Dealership is large enough to be competitive to compete with Meg More

by Dave S
Recommend Dealer
Yes
Employees Worked With
Aaron in Sales and Dave in Parts
Mar 30, 2021 -

Monaco Ford responded

Dave, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

December 16, 2019

Friendly staff and prompt service. Monaco always exceed my expectations, with a friendly demeanor and comfortable waiting area. Whenever I have service done and wait for the vehicle, I More

by james.french
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Mar 30, 2021 -

Monaco Ford responded

James.french, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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