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Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

Monroe, MI

4.5
106 Reviews

106 Reviews of Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

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October 16, 2023

Very nice people and fast and speedy service. They got me in and out and on with my busy day. Thanks Monroe dodge. More

by billrowe1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley Roberts
October 15, 2023

Very personable and knowledgeable staff! I would recommend purchasing a vehicle from this dealership and will definitely use the service department whenever I need their services. More

by MCCUTCJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
October 13, 2023

Pulled in the garage and was treated nicely. Got my oil changed and tires rotated and a phone call that the car was ready. Everyone was very pleasant More

by olone50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
October 13, 2023

Mark Lawrence really did an awesome job looking for and getting the right truck and payment for me. More

by lisaannmay
Recommend Dealer
Yes
Employees Worked With
Mark Lawrence
October 12, 2023

Everyone in the service department was friendly. Terry is who took care of me when I arrived. He was nice and very informative on what was going on with my car. I was in and out of there pretty quic More

by tpighin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

They got me in and out pretty quick and the service rep was very friendly. More

by BOBBIECANN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fetterly
October 11, 2023

Excellent Service department! Knowledgable and trust worthy. Highly recommend service department and will go nowhere else. More

by BMORRISON9773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
October 10, 2023

Professional service. Body shop manager courteous and kept me informed regarding the repairs. Good job More

by HSTERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vanwassehno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

I have had my car in there 3 times in the last 2 months. Still not fixed, and I have had to pay $300.00 for nothing. I am having to drive my car with the Sam problems, and I am afraid to drive it. If an More

by MICHELLED2959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Kaufman
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

had low beam out and was able to get it repaired within 3 hours great job More

by DBAZICK42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link