Monroeville Dodge

Excellent Customer Service Five Stars to Monroeville Dodge especially for Nick Gavalek for his excellent customer service. My wife and I were out shopping for a car. We were e Five Stars to Monroeville Dodge especially for Nick Gavalek for his excellent customer service. My wife and I were out shopping for a car. We were extremely tired because we had just left four (4) car dealerships. We drove into Monroeville Dodge. Nick met us at the door, introduced himself, and the rest is history. Nick is was very patient, friendly, energetic, and provided excellent customer service. He also was very knowledgeable about the cars he showed us. And because of Nick, my wife and I drove out with a beautiful Dodge Durango Citadel. Thanks Nick, my wife and I are very satisfied customers. You deserve more than 5 stars. Chuck & Yvette Taylor More

Awesome as always! We just purchased our 5 th vehicle from here and it was seamless as always. Louis did such an awesome job getting us exactly what we wanted and we ar We just purchased our 5 th vehicle from here and it was seamless as always. Louis did such an awesome job getting us exactly what we wanted and we are very happy with our brand new Journey. More

Great Service from Jason Galley I bought a new 2015 Ram Truck from Jason Galley. He was professional and made the buying process easy and understandable. This dealership is five star I bought a new 2015 Ram Truck from Jason Galley. He was professional and made the buying process easy and understandable. This dealership is five star and so Is Jason. I would recommend anyone to go here and get their new vehicle More

The Best If you guys are looking for a great Customer Service experience ask for Nick he made my car buying experience the best. Thanks again Nick i am enjoyin If you guys are looking for a great Customer Service experience ask for Nick he made my car buying experience the best. Thanks again Nick i am enjoying my new 2015 dodge dart! More

Bought a car Nick gavalek was very informative on the brz I bought gave great prices and superb integity this guy deserves a raise! Then we found out he hadn't bee Nick gavalek was very informative on the brz I bought gave great prices and superb integity this guy deserves a raise! Then we found out he hadn't been ther very long very impressed More

I love Monroeville Dodge - Thanks Nick Gavalek! Be ready Nick - We will be coming back in the near future for that DURANGO! I promise you that! Thank you for everything you did for Shiloh & me last Be ready Nick - We will be coming back in the near future for that DURANGO! I promise you that! Thank you for everything you did for Shiloh & me last night! Our payment was what we were looking for & we were pretty SHOCKED by what we drove away in! Love our Crossroad! You are awesome Nick! More

Dangerous mistakes during repairs Monroeville Dodge made dangerous and careless mistakes when repairing my vehicle. I brought my vehicle to Monroeville Dodge's service center after an Monroeville Dodge made dangerous and careless mistakes when repairing my vehicle. I brought my vehicle to Monroeville Dodge's service center after an accident in August 2014. They should have known that my car was totaled but they repaired it anyway. This was just the first mistake they made. The repairs were finished two weeks after the “guaranteed date,” but I didn’t receive an apology or compensation. Before I signed off on the repairs, I noticed the repair cost of 16K was pretty similar to the value of my car. When I asked the manager why the car wasn’t totaled in the first place, he responded that it just happens sometimes and there was nothing he could do. Over the next eight months I noticed my car felt very different, which I expected after such significant repairs. Then my car broke down in April 2015, so I brought it to a different dealership for diagnostics. Here are some of the dangerous mistakes Monroeville Dodge made when repairing my car: 1) coolant pipes were not properly installed or sealed, 2) fans were zip-tied underneath my car because the mechanics didn’t know where to install them, and 3) my front seat-belts were installed backwards. Dodge’s repairs were so severely flawed that my car needed an additional 7K of repairs eight months after initial repairs. My insurance company decided to total the car after adjusters confirmed all of the issues were directly related to Dodge’s negligent repairs. I am thoroughly disturbed that Monroeville Dodge let me drive away with a vehicle that was repaired so poorly. Thankfully this ten-month ordeal is finally over. More

parts Parts department is fair on the prices and they have a quick ordering process. THEY WILL GET YOU THE BEST PRICES thank u guys for taking care of me Parts department is fair on the prices and they have a quick ordering process. THEY WILL GET YOU THE BEST PRICES thank u guys for taking care of me More

satiffied Thank u scott butler with helping me get into my dream car.One of the best salesman in the city.I kind of new it when I seen all his plaques. I THOUGH Thank u scott butler with helping me get into my dream car.One of the best salesman in the city.I kind of new it when I seen all his plaques. I THOUGHT I COULD BUY ANYTHING AND THIS GUY MADE IT HAPPEN.I LOVE MONROEVILLE DODGE More

Great dealership Went to Monroeville dodge to get my first truck and they made it happen! Nick Gavalek my salesman really pulled through as well. Went to many places f Went to Monroeville dodge to get my first truck and they made it happen! Nick Gavalek my salesman really pulled through as well. Went to many places for them to turn me away and finally after I searched there and sat down with nick, that night I signed for a new truck! Definitely a place to check out if you're in the market for a car or truck! More