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Monroeville Kia
Monroeville, PA
252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 252 reviews
October 29, 2026
Absolute worst service department I've had the misfortune to have used. Multiple service appointments for dead battery, losing car for weeks. Final straw was when they had me pay over $400 for rental and fai to have used. Multiple service appointments for dead battery, losing car for weeks. Final straw was when they had me pay over $400 for rental and failed to reimburse me because they couldn't find the problem and they refused assistance from Kia corporate. More
by Justwayde2
Employees Worked With
Chris Szuminsky
October 28, 2025
They worked hard to get us at our price point. Disappointed that there was only 1 key for a 2024 vehicle and they would not make us another one. Disappointed that there was only 1 key for a 2024 vehicle and they would not make us another one. More
by shannonodonnell74
Employees Worked With
David Rose
October 10, 2025
I was not kept of any delays or additional time needed to work on my car. I was also not told of any warranty on new tires that I bought. Also there should not be additional fees for using credit card that i work on my car. I was also not told of any warranty on new tires that I bought. Also there should not be additional fees for using credit card that is not Visa. Very unhappy about the service I received. I will not be returning. More
by mischa173190
Employees Worked With
I don’t know
July 19, 2025
Sold us a brand new lemon. Terrible car quality and terrible customer service. No way a brand new car should stop running after 4 days. Where is the quality check before you ha Terrible car quality and terrible customer service. No way a brand new car should stop running after 4 days. Where is the quality check before you hand someone keys? More
by Tammynn
Employees Worked With
Jeff
May 25, 2025
I am 75 years young everyone I dealt with was very kind and considerate I would definitely recommend this dealership to anyone . Thank you all ! and considerate I would definitely recommend this dealership to anyone . Thank you all ! More
by tmalackisr
Employees Worked With
Richard , Will, Rich
May 14, 2025
I recently had a body shop repair. The whole process ran very smoothly. The entire team was efficient in doing their respective jobs & kept me informed the whole time. Upon picking up The whole process ran very smoothly. The entire team was efficient in doing their respective jobs & kept me informed the whole time. Upon picking up my vehicle it actually had that new car smell inside!! The team did an excellent job in the repair & the color match was exceptional. I would recommend them in a heartbeat. All the people I became involved with were courteous & helpful. Kudos to this dealership!!! More
by Katrina
Employees Worked With
Billie Benson, Joe Bubas, Tracy
