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Monrovia Chrysler Dodge Jeep Ram
Monrovia, CA
1,570 Reviews
Welcome to Monrovia CDJR!
Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas!
Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,570 reviews
Verified Customer
June 07, 2025
Staff was very professional and courteous. Appreciate their attention to detail. Dropped my car off for oil change and it take very long to finish unlike other dealerships. Price was very reas Appreciate their attention to detail. Dropped my car off for oil change and it take very long to finish unlike other dealerships. Price was very reasonable as well. More
by dlee3940
Employees Worked With
Javier Gonzalez
June 06, 2025
Stephanie was great! She had me in and out for an oil change and tire rotation under an hour and 30 minutes. I asked her about a transmission fluid change and she expla She had me in and out for an oil change and tire rotation under an hour and 30 minutes. I asked her about a transmission fluid change and she explained the internal, process and price perfectly. This was an answer that I had been looking for from several dealers and service managers who all told me I had a sealed transmission that does not need a fluid change. She was definitely knowledgeable! More
by jfrodriguez78
Employees Worked With
Stephanie in the Service Department
June 03, 2025
The dealership and its team were knowledgeable, informative, and helpful. The whole transaction process went very smoothly and easily within the timeframe. Excellent service provided. Highly rec informative, and helpful. The whole transaction process went very smoothly and easily within the timeframe. Excellent service provided. Highly recommended. More
by PJVASQ
June 03, 2025
I had a poor experience with purchasing my latest vehicle from this delearship. This should have been an easy and simple process. I was purchasing the vehicle over the Internet and from out-of-state. I di from this delearship. This should have been an easy and simple process. I was purchasing the vehicle over the Internet and from out-of-state. I didn't need a test-drive, or to be sold on anything. I just needed them to run the paperwork. This is where things started to go poorly. First, all of the prices you see online are not accurate. They don't include their "required" add-ons and services. When getting the quote I was told it didn't included the required add-ons, the actual quote was $4K higher than what they advertised. It was $1000 for paint protectant-which quickly washes off, $1000 for protective film-this only includes the film on the door edges and under the handles and nothing on the hood, fenders, bumpers, etc., $1000 for a theft deterrent code applied via a sticker to the doors which essentially is insurance and gets you $2500 if your car is stolen and not recovered. And there is also an additional $1000 car alarm which somehow I got out of. Despite these optional (at other dealerships) add-ons being required, which I suspect is illegal, I still moved forward with the car purchase. This is where things really went wrong and I feel I was lied to and taken advantage of. The salesman was not open to any negotiations on the price, which OK that is their right. I asked if in lieu of any discounts could I get all-weather floor mats included? The salesman, Guerillmo checked with his manager Edwin and it was OK'd. They shipped me the car and said they'd order and ship the mats later. This was in January of 2025. Since then, I would check in weekly to see when the mats were arriving and I was led on and ultimately lied to. Every week it was a different story: they are on-back order, they forgot to place the order, they'll be arriving on Friday, I'll check with parts, let me check on that, etc. Every excuse you can think of, and still no mats. I asked for a tracking number, or order receipt... nothing. I called and asked for a manager; twice I left a message and was told someone would get back to me and no one did. I emailed the sales manager Edwin and Ed in finance and asked for their help--no response. Guerillmo continued to lead me on and lie to me about the mats and has recently stopped responding. If they didn't want to include the mats from the beginning, just say you can't do that. Don't lead someone on for 6 months and waste everyone's time. Between the lies about the mats and the questionable required, optional services, and their unwillingness to help with my situation I cannot recommend this dealership at all. They will never get my business again and I suggest you don't trust them with yours either. More
by ericcain0023
June 03, 2025
Mario and edwin have been very helpful in the process in explaining things through and through. They’ve helped me get the best price for both sides and I couldn’t be happier with their help! explaining things through and through. They’ve helped me get the best price for both sides and I couldn’t be happier with their help! More
by leylogonz
