Monrovia Chrysler Dodge Jeep Ram

EXELANT SERVICE parts also, handled everything right away. i would reccomend to everyone out there. away. i would reccomend to everyone out there. More

Avoid salesperson Alphanso Colbert Jr. at all costs if you care about transparent pricing or basic customer respect.I contacted this dealership as a serious buyer ready to purchase and ask at all costs if you care about transparent pricing or basic customer respect.I contacted this dealership as a serious buyer ready to purchase and asked for a standard out-the-door price quote over text. Instead of giving me a straight answer, Alphanso flat-out refused to put a number in writing. He told me "Don't want you shoppin, but if you stick wit us then we gotchu" and completely avoided giving me a price.When I pushed for transparency, he got defensive and dismissive, texting me: "I just told you bro Im not going to go back and forth with them and a number. We too busy for that."When I told him I wouldn't spend my money at a dealership that is "too busy" to give me a price, he arrogantly bragged about his sales status, texting: "Im number one out of all our dealerships and still going because i take care of my people..."If you are the "number one" salesperson but you treat ready buyers with high-pressure games and tell them you are too busy to do your job, you shouldn't be in internet sales. It takes less than 60 seconds to provide a total price. I am taking my business to a dealership that actually respects its customers. Buyers beware, stay away from Alphanso! Note to Dealership Management: I have saved the full screenshots of this text exchange with Alphanso Colbert Jr. including dates and timestamps. If a General Manager or Owner wants to see how your "number one" salesman talks to ready buyers, please reach out to me and I will gladly forward them over. More

Installation of a new visor was done quickly while I waited. My Jeep was taken into service in a few minutes. waited. My Jeep was taken into service in a few minutes. More

Great service, timely, friendly that’s why I’m a long-term customer Fred is a valuable asset to the company long-term customer Fred is a valuable asset to the company More

My car has numerous problems. They know my vehicle since the beginning of time. They are patient and willing to help me out. They feel my frustration at times and still willing to They know my vehicle since the beginning of time. They are patient and willing to help me out. They feel my frustration at times and still willing to help me out as I can be a very tough client. Thanks for being there through thick and thin. More

They have had my car since July4th and it's now the end of August. My car rides worse than when I brought it in and they are now shipping it to another dealership to get a second opinion on what's wrong. of August. My car rides worse than when I brought it in and they are now shipping it to another dealership to get a second opinion on what's wrong. More

I am extremely frustrated as the problems that arose after bringing the car in were not fixed and it has been over 3 weeks that I have been contacting them to discuss when they will have proposed soluti after bringing the car in were not fixed and it has been over 3 weeks that I have been contacting them to discuss when they will have proposed solutions and I have not heard back. More

Javier was very helpful and friendly. He always gives prompt updates and a is very transparent. Thanks! He always gives prompt updates and a is very transparent. Thanks! More

Everyone very helpful and friendly. Very clean and inviting. Received follow up call day after my purchase. Vey please with this facility. Very clean and inviting. Received follow up call day after my purchase. Vey please with this facility. More

This dealership is great. The service center is friendly, efficient, and kind. I had my jeep wrangler serviced with them due to the recall and they were able to have the car r The service center is friendly, efficient, and kind. I had my jeep wrangler serviced with them due to the recall and they were able to have the car ready in less than two hours. They also ordered me an uber to work and back to the dealership. Javier was the main worker who helped me. He was great. Would recommend this dealership to all Jeep owners. More