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Monrovia Chrysler Dodge Jeep Ram
Monrovia, CA
1,108 Reviews
Welcome to Monrovia CDJR!
Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas!
Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,108 reviews
April 27, 2024
I've been having my Jeeps serviced at Monrovia CDJR for years and I always have a good experience. They provide a Lyft to and from my house and keep me posted on when my car is ready via text messages. And years and I always have a good experience. They provide a Lyft to and from my house and keep me posted on when my car is ready via text messages. And they wash my car when they're done. I usually deal with Fred Byzaei in the service department whenever I can, he's always treated me very well. More
by bigmackatak
Verified CustomerEmployees Worked With
Fred Byzaei
Helpful April 25, 2024
Customer service rep was awesome! explained everything, and was very patient with our questions and concerns about our vehicle repair. Thanks! explained everything, and was very patient with our questions and concerns about our vehicle repair. Thanks! More
by karenleecowan
Employees Worked With
April 25, 2024
Very disappointed in how things were handled. This was nearly a $4k repair which had to be planned ahead of time. Came to pick up the car and was told it was test driven before I picked it up. Ho This was nearly a $4k repair which had to be planned ahead of time. Came to pick up the car and was told it was test driven before I picked it up. However that is clearly not the case. Even driving through the parking lot its clear there was an issue with the front end suspension which had just been worked on. Fixed while I wait - or at least I hope it was - as torquing things down was done properly the second time so my front end no longer sounds like its falling apart as I drive. This is after random 'suggestions' about needed repairs were given to me when I first brought the car in which were clearly not thought out. Don't suggest replacing an air filter without looking at the filter which had been replaced less than a month earlier. You have a terrible service department and I will not be returning and will warn my friend who suggested your location. More
by leannej_us
Employees Worked With
Issac
April 25, 2024
Finance advisor was extremely pushy when purchasing vehicle and pressured me into buying things that were not needed such as car jack after telling him multiple times I didn't want it he said I had to vehicle and pressured me into buying things that were not needed such as car jack after telling him multiple times I didn't want it he said I had to get it or the deal was off. They never even installed the car jack... 3 years later. More
by kevinhercules1997
Employees Worked With
Finance manager
April 24, 2024
Javier was most accommodating to my work schedule got me a Lyft ride to and from work. Service team had my car available and serviced with a couple of hours thank you again to Javier and the service team 👍 a Lyft ride to and from work. Service team had my car available and serviced with a couple of hours thank you again to Javier and the service team 👍👍👍 More
by poolm22.jm
Employees Worked With
Service department
April 24, 2024
The service was fair and honest. The service coordinator keeps you posted with regards to how long the job will take. Everyone is super courteous and respectful of your time. I wo The service coordinator keeps you posted with regards to how long the job will take. Everyone is super courteous and respectful of your time. I would definitely recommend them to friends and family. More
by carolespadafora
Employees Worked With
April 22, 2024
As a remote buyer, the Monrovia team provided excellent support and was with me on every step of the purchase. I really appreciate their understanding, help and support. support and was with me on every step of the purchase. I really appreciate their understanding, help and support. More
by rajeev.nikkumbh
April 21, 2024
Service is great, but the seating area is so uncomfortable, the chairs are not comfortable to sit in at all. Wish you guys had better and more comfortable seatings. uncomfortable, the chairs are not comfortable to sit in at all. Wish you guys had better and more comfortable seatings. More
by jonesmasha
Employees Worked With
None
