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Monrovia Chrysler Dodge Jeep Ram
Monrovia, CA
1,805 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,805 reviews
Verified Customer
August 01, 2026
Everyone at the Dealership from sales to service were polite friendly and helpful. A special thank you to Matthew in Service, He went above and beyond to help me. polite friendly and helpful. A special thank you to Matthew in Service, He went above and beyond to help me. More
by jgarofalo2
Employees Worked With
Matthew is Service was Terrific, So helpful and polite, he went above and beyond to help me understand the electronics in my new car.
August 01, 2026
The guys that help me is very helpful and contact me asp my car is ready my car is ready More
by forescriss
Employees Worked With
July 31, 2026
Always helpful, after an oil leak was discovered with an estimate of $ 500.00, they called me back with great news, my Jeep Gladiator was still under warranty, saving me a lot of money. Thank you so much fo estimate of $ 500.00, they called me back with great news, my Jeep Gladiator was still under warranty, saving me a lot of money. Thank you so much for checking, I wouldn’t have known if it wasn’t for the time the service department took to help me. You guys and ladies are tops! Five Stars from the Storey family. More
by surfndj
Employees Worked With
July 27, 2026
Hansel is the Best. This is the 2nd vehicle that I purchased from Hansel in the last two months. Love the straightforward transaction and upfront pricing. In my experien This is the 2nd vehicle that I purchased from Hansel in the last two months. Love the straightforward transaction and upfront pricing. In my experience it's not to find a dealership with straightforward values like Sierra. If you're looking for a seamless buying process, give Hansel Enciso a call. I highly recommend this dealership and they earned my business! More
by robertjruddell
Employees Worked With
July 26, 2026
Good experience, had to be patient it was ok. It took a few days. Fred explained the problem in the auto to us, Fred took care of us! So far so good. Thankful with Fred's patient's. It took a few days. Fred explained the problem in the auto to us, Fred took care of us! So far so good. Thankful with Fred's patient's. More
by ednitabasement
Employees Worked With
Fred Service Department
July 21, 2026
They could use some more help in the finance side. But over all great, nice looking place. Hensel was great. But over all great, nice looking place. Hensel was great. More
by wezrking
Employees Worked With
July 21, 2026
I like bringing my car to this dealership for maintenance. I’ve never had a bad experience here. I recently brought my car in for service, and Javier kept me updated throughout the process. He ex maintenance. I’ve never had a bad experience here. I recently brought my car in for service, and Javier kept me updated throughout the process. He explained everything clearly, answered my questions, and made sure my car was taken care of. The staff is always friendly, professional, and efficient. I highly recommend this dealership to anyone looking for reliable service. More
by mitzialvarez97
Employees Worked With
Javier
July 17, 2026
Had an awesome experience from the very start laughing with the service writer and he was very courteous; He thanked me for my Service :) with the service writer and he was very courteous; He thanked me for my Service :) More
by gramos3044
Employees Worked With
July 17, 2026
Overall, I’d rate my experience 3 out of 5 stars. When I arrived, I wasn’t greeted or acknowledged. There were two employees in the service office, but no one welcomed me or even said, “We’ll be r When I arrived, I wasn’t greeted or acknowledged. There were two employees in the service office, but no one welcomed me or even said, “We’ll be right with you.” I waited about four minutes before someone finally asked how they could help me. The service advisor also couldn’t find the appointment I had scheduled earlier that day, even though I had a confirmation email. Once everything was sorted out, the service itself was efficient. I was originally told the wait would be 1–2 hours, but my vehicle was ready in about an hour, and I appreciated receiving a call when it was finished. I mentioned that my brakes were making a noise, but I was told they were in good condition and that the sound was likely caused by brake dust. However, I left still feeling concerned since the noise wasn’t fully addressed. I also let the advisor know I had received a service coupon in the mail but didn’t have the physical copy with me. Honestly, that coupon was the main reason I chose the Monrovia service department, so it was disappointing that it couldn’t be honored. There are definitely opportunities to improve the customer experience, especially with greeting customers, communication, and addressing concerns more thoroughly. More
by josesoto.losangeles
Employees Worked With
Service department
