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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,732 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,732 reviews

October 31, 2023

Communication honest fast reliable always a great time and experience job well done forever going back thanks team. More

by conradcouncil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac, Eddie Gonzalez, Jonathan Montez
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the honor of serving you over the years, Conrad! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when the Monrovia CDJR team can assist you again!

October 31, 2023

Isaac was very good and gave me correct info. He repaired my truck fast enough. So I am satisfied with everything and my truck running great. More

by ROJERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Isaac's assistance, Rojert! We're glad he provided you with his utmost diligence and insight at this visit. We look forward to making your truck's next appointment just as reliable.

October 31, 2023

Messed up my truck on a simple 30,000 miles service. Took two months to get my truck back. Bad communication throughout the process. I would never recommend coming to this location ever, even if it was More

by jj14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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October 31, 2023

They are quick and efficient and it's always a pleasant process. I love the text message system that alerts me as my car is being worked on and keeps me updated. More

by lindsthomas27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAVIER
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

October 29, 2023

Wendell was very good and professional. He was very nice and helpful. I would highly recommend. Will come back again for sure. More

by brownlass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Wendell provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. We look forward to it!

October 29, 2023

Bryan is a great service advisor, and the team took care of my vehicles. Car delivery was fast. Definitely coming back here for future service. More

by Ji Eun Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Teshima, Bryan Banquells
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Ji Eun, thanks for stopping by to share your 5-star review of Bryan! We're glad he addressed your automotive needs with plenty of communication and advocacy. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 29, 2023

Javier was very good and professional. I would highly recommend. Will come back again for sure More

by megreen113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for your review and recommendation! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next visit!

October 29, 2023

They solved my issue in a timely manner, service rep was fast and very helpful. More

by damian09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Damian! We're delighted the value of our team's support and efficiency exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 28, 2023

Phone call when i scheduled the appt wasn't particularly friendly but the service advisors at the dealership were great More

by candice.l.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Candice, thank you for stopping by to share positive feedback on our service team. We're happy they made sure your experience was pleasant and helpful. Your comment about scheduling has been forwarded to management and is greatly appreciated. Safe travels until your next visit!

October 28, 2023

Very helpful and pleasant experience the staff went above and beyond for me. He was very nice and helpful. More

by estela.ocon56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell W
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with your service advisor's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

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