Monrovia Chrysler Dodge Jeep Ram

I went for a service and they left my hood unclipped and secured. I got in the freeway and my hood opened. I called Javier and all they could do is offer me a free oil change. I wasn’t looking for a discoun secured. I got in the freeway and my hood opened. I called Javier and all they could do is offer me a free oil change. I wasn’t looking for a discount just wanted to fine my local dealer reliable and feel that they are being honest. They checked the cameras and said it was hard to see. More

Frauds ! your finance guy is a fraud! The salesman only one thing the finance guy had me sign another. You guys are fraud. It’s disgusting and putting on yelp your finance guy is a fraud! The salesman only one thing the finance guy had me sign another. You guys are fraud. It’s disgusting and putting on yelp. I’m telling all my 2500 Facebook friends no one should ever go to your dealership and I hope you shut down More

I took my 2022 Ram 1500 Bighorn to Izzac , hands down best adviser ever! I explained the issues i was having with my truck, with in a few days, everything was taken care off! Thanks again for everything! best adviser ever! I explained the issues i was having with my truck, with in a few days, everything was taken care off! Thanks again for everything!!! More

People in the Service Department were professional, engaging, and knowledgeable. Your place had a good vibe, not an obviously upselling commission/driven service department one often encounters. engaging, and knowledgeable. Your place had a good vibe, not an obviously upselling commission/driven service department one often encounters. More

We brought our Jeep Trailhawk in for a service and tire rotation and waited for the car. They were nice and professional and finished the job very timely. rotation and waited for the car. They were nice and professional and finished the job very timely. More

Customer service was awesome. They did their best to get me in and out and service my vehicle as I requested and even fix a recall on my vehicle. My vehicle is running smooth. I’ They did their best to get me in and out and service my vehicle as I requested and even fix a recall on my vehicle. My vehicle is running smooth. I’m very satisfied with their service thank you, Isaac and service team. I will definitely be back in the future to service my Chrysler. More

Guillermo Hernandez, was very articulate, and knowledgeable about the entire process, which made it so comforting for me every step of the way. knowledgeable about the entire process, which made it so comforting for me every step of the way. More

I wouldn't give you a star at all. Took my 2015 Renegade in because the oil light was on and the code was P1067. Your technicians or idiots couldn't find out what was wrong with the Took my 2015 Renegade in because the oil light was on and the code was P1067. Your technicians or idiots couldn't find out what was wrong with the car. Apparently they can't read a code either. After spending over $5,600.00, the car is worse off than when we took it in. We only put a little over a 100 miles on it and the oil light went back on again and the car shakes like an earthquake. It's not even drivable. Now it's reading another code. Did this $5,600.00 go into the technician's commission? We had some work done in March 2025 that had nothing to do with the oil, did your technicians create a new problem for us to take it back. That's $9,600 in 6 months. I could've had a new engine put in for that. Someone needs to be accountable for this. If I take it back, how much more are you going to charge me to create a new problem. More

My advisor was very thorough in explaining everything my car needed and what the services were doing to it. car needed and what the services were doing to it. More

The service and speed of service were TERRIBLE! The reason for the 5 stars is due to the customer service of the service advisors. Stephanie & Javier were AMAZING! Very friendly, understanding and The reason for the 5 stars is due to the customer service of the service advisors. Stephanie & Javier were AMAZING! Very friendly, understanding and did their best to keep me informed throughout the process. They saved the entire process for me. They are simply Amazing More