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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,167 Reviews

1,167 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 27, 2022

Isaac Bourquez commitment to excellent customer service is next level. I came in for a regular service and he explained exactly what was going to be done and he had his team get me out on time and at a gre More

by raustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Dec 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, that's fantastic! Your satisfaction and safety are tied for #1 in our books, so we're delighted Isaac provided you with a thorough service visit that also got you safely back on the road in a timely manner. We look forward to serving you and your Chrysler for many more miles. Thanks so much for choosing Monrovia CDJR!

December 26, 2022

Javier was great at helping me with my service and I would come back. Recommend to others. More

by Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Herbert, thank you for sharing positive feedback with us about Javier! We would love to have you back again and we're delighted Javier made this service visit so outstanding. We wish you the safest of travels until we meet again!

December 24, 2022

Jonathan Jimenez was courteous and helpful. He was prompt, and his knowledge of my vehicle was outstanding. More

by Trojanlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Dec 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review of Jonathan! We're happy to hear of your complete satisfaction with the informative and convenient service appointment he provided for you. Don't hesitate to call us when Jonathan and the Monrovia CDJR team may serve you and your Jeep again. It would be our pleasure!

December 21, 2022

The service pro, Isaac Borquez, was everything I would expect from a Service Pro to be. He is the best, in my opinion. He is excellent at what he does. He has all the puzzle pieces needed to be a maste More

by .D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Dec 21, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Wow, what a fantastic review of Isaac! Thanks so much for taking the time to tell us all the ways Isaac has been there for you as your service advisor. We're fortunate to have him on the team. We sincerely appreciate your business and look forward to making your next visit just as outstanding.

December 17, 2022

I bought my ram 1500, 2014 new at Monroe Chrysler. I have been bringing it back for Service most of the time. Fred Biyzaei has taken care of my truck for the last six years. Friendly, and a no-nonsens More

by dpayne1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Dec 21, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing such wonderful feedback on Fred! We're so happy he is someone you can depend on for the best care of your RAM. We sincerely appreciate your business and look forward to serving you for years to come!

Dec 21, 2022 -

dpayne1521 responded

As long as Fred's there, I'll be there for my service.

December 17, 2022

I've been taking my car here since I purchased it. Excellent customer service as always. Fred takes the time to go over everything about your car to make sure that you leave a happy customer. They're More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in Service Dept
Dec 21, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing such kind words for the whole team! We're delighted Fred made your service visit so accommodating and thorough. He will certainly be humbled by your comments. We look forward to making your next appointment just as superb!

December 16, 2022

Javier was very knowledgeable and helpful I will be coming back for service here because of his help More

by Vhsanchez05@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez excellent
Dec 21, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

We're glad to hear it! Javier is an exceptional part of the Monrovia CDJR team and we're happy you think so, too. Please don't hesitate to call when Javier and the team may assist you at any time. Until we see you again, drive safe and take care!

December 15, 2022

This dealership is great. From the sales to the service. Do yourself a favor and stop by this dealership first. They are the best service shop I have ever been to. And I have More

by Sureokyknott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg in service
Dec 21, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That is a fantastic endorsement! Thank you for letting us know how pleased you have been with the Monrovia CDJR team. We hope to continue serving you for years to come. Thanks for trusting us with the care of your Lexus!

December 13, 2022

Johnathan Jimmenez and Javier are great guys to work with. Johnathan set up an appointment and followed up. Javier was very welcoming and kind as soon as I arrived and offered refreshments. More

by JustinC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan, Jimenez and Javier
Dec 14, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, Justin! Thank you for sharing positive feedback on your service visit provided by Javier and Jonathan. Your complete satisfaction let's us know our service team did a fantastic job. We graciously look forward to making your next appointment just as valuable!

December 12, 2022

Javier was courteous and professional. Perfect example of what all service advisers should be! Great job. More

by TIESTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Dec 12, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Tiestoo, thank you so much for your kind words! We're delighted Javier was an exemplary advisor to you on your recent service visit with your RAM. Please don't hesitate to call when we may assist you again. It is always our pleasure!

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