Monrovia Chrysler Dodge Jeep Ram - Service Center
Monrovia, CA
1,165 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center
Javier Gonzales is my service advisor. He listens attentively to my issues and works relentlessly to resolve my repair issues. He keeps me informed on status and keeps his promise. He m He listens attentively to my issues and works relentlessly to resolve my repair issues. He keeps me informed on status and keeps his promise. He made me loyal to this dealership's service department, and I would certainly recommend my family and friends to him! More
Isaac Borquez- Always kept me informed of my car's needs during repair. Appreciated him offering worst case/best case helping me make decisions about work being done. Isaac is personable and takes time to e during repair. Appreciated him offering worst case/best case helping me make decisions about work being done. Isaac is personable and takes time to explain. More
I had my first service at CDJR Monrovia and it was a great experience. I called the service department and found that they had were available for service on the same day I called. The person I spoke to great experience. I called the service department and found that they had were available for service on the same day I called. The person I spoke to was very welcoming also. Javier Gonzales was my service advisor and handled everything very well. He even offered a Lyft to and from a cafe I wanted to wait at while I waited for my Jeep to be serviced. The process was smooth and quick. Overall, I'm very pleased with the process at this location. Thank you CDJR Monrovia! More
Monrovia Ram had appointments available the same week I needed service, no waiting. The day of my appointment I simply dropped off the car and waited to get a call to pick up. When I went back to pick up m needed service, no waiting. The day of my appointment I simply dropped off the car and waited to get a call to pick up. When I went back to pick up my car, Isaac had my paperwork ready. The staff is friendly and very efficient. I definitely recommend this dealer over any other. More