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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,165 Reviews

1,165 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 08, 2022

The workers are hard working and understanding. Javier Gonzalez is very accommodating and is very helpful. More

by Mariamnk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Dec 09, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Javier! We're glad he provided you with a thorough, informative visit and returned you safely to the road. We truly appreciate your business and hope to continue to be your #1 choice for automotive care!

December 02, 2022

Javier Gonzalez was very friendly and helpful in explaining the electronic functions of my Jeep. More

by lindasallinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Dec 05, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Linda! Thank you for letting us know how pleased you were with the informative and pleasant service visit provided to you by Javier. Your complete satisfaction means everything to us. Thank you for choosing Monrovia CDJR!

December 02, 2022

Javier Gonzales is my service advisor. He listens attentively to my issues and works relentlessly to resolve my repair issues. He keeps me informed on status and keeps his promise. He m More

by egkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Dec 05, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much! We truly appreciate your continued loyalty and your positive feedback. We're happy to hear that Javier has been a reliable service advisor for you and your Chrysler. We graciously await your return and hope to make your next visit just as outstanding!

November 29, 2022

Isaac Borquez- Always kept me informed of my car's needs during repair. Appreciated him offering worst case/best case helping me make decisions about work being done. Isaac is personable and takes time to e More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Mary! Thanks a lot for stopping by to share positive feedback about Isaac. We sincerely appreciate your business and your kind words. Isaac will certainly be honored to have your confidence. If there is ever anything Isaac and the Monrovia CDJR team may assist you with, please feel free to give us a call and let us know how we may serve you. Until next time, drive safe and take care!

November 26, 2022

They’re very professional and do their best to keep their time working on your vehicle More

by Mrwendell65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac dorquez
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback! We're delighted your service visit was handled with great care and efficiency. Your complete satisfaction means everything to us, so thanks for letting us know we're doing things right. If we may ever assist you again at any time, please don't hesitate to reach out. We're here for you!

November 21, 2022

issac is the man, take all your car needs to him, very professional and honest person More

by jackvo710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Isaac! It's super important to us that our guests and their vehicles are treated to efficient, thorough service that gets them safely back on the road in a timely manner. We're happy to know Isaac continues to go above and beyond for you. Please don't hesitate to give us a call if we may ever assist you. It is always our pleasure!

November 21, 2022

I had my first service at CDJR Monrovia and it was a great experience. I called the service department and found that they had were available for service on the same day I called. The person I spoke to More

by Lika-Like
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

It is our pleasure to make your Jeep's service visits thorough, dependable, and stress-free. We're so happy that's what you experienced with Javier as your advisor for your first time here. We definitely hope to continue serving you and your automotive needs if we may. Let us know if there's anything we can ever assist you with, and until we meet again, we wish you the safest of travels.

November 21, 2022

Monrovia Ram had appointments available the same week I needed service, no waiting. The day of my appointment I simply dropped off the car and waited to get a call to pick up. When I went back to pick up m More

by claudiacr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Claudia! Providing our guests with thorough, convenient service is paramount to our culture here at Monrovia CDJR, so we're absolutely delighted to hear that Isaac delivered nothing less for your RAM's appointment. We're looking forward to making your next visit just as superb. Until then, we wish you pleasant travels!

November 21, 2022

Issac was great and responsive, I asked him a question regarding prior maintenance and he remembered! More

by Sbucio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great! We truly appreciate hearing from you about your service visit with Isaac. We're pleased to know how attentive and accommodating he has been for you and your vehicle. If there should ever be an automotive question or concern Isaac and the team may help you with, we hope you'll give us a call. Thank you so much for choosing Monrovia CDJR!

November 19, 2022

Javier Gonzales, was great, I have been going to jeep monrovia since 2017 always good service More

by Acole91010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback on Javier! We sincerely appreciate your continued business and we're delighted to know how pleased you have been with Javier as your service advisor. We look forward to making your Jeep's next service visit just as outstanding!

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