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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,182 Reviews

1,182 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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November 29, 2022

Isaac Borquez- Always kept me informed of my car's needs during repair. Appreciated him offering worst case/best case helping me make decisions about work being done. Isaac is personable and takes time to e More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Mary! Thanks a lot for stopping by to share positive feedback about Isaac. We sincerely appreciate your business and your kind words. Isaac will certainly be honored to have your confidence. If there is ever anything Isaac and the Monrovia CDJR team may assist you with, please feel free to give us a call and let us know how we may serve you. Until next time, drive safe and take care!

November 26, 2022

They’re very professional and do their best to keep their time working on your vehicle More

by Mrwendell65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac dorquez
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback! We're delighted your service visit was handled with great care and efficiency. Your complete satisfaction means everything to us, so thanks for letting us know we're doing things right. If we may ever assist you again at any time, please don't hesitate to reach out. We're here for you!

November 21, 2022

issac is the man, take all your car needs to him, very professional and honest person More

by jackvo710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Isaac! It's super important to us that our guests and their vehicles are treated to efficient, thorough service that gets them safely back on the road in a timely manner. We're happy to know Isaac continues to go above and beyond for you. Please don't hesitate to give us a call if we may ever assist you. It is always our pleasure!

November 21, 2022

I had my first service at CDJR Monrovia and it was a great experience. I called the service department and found that they had were available for service on the same day I called. The person I spoke to More

by Lika-Like
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

It is our pleasure to make your Jeep's service visits thorough, dependable, and stress-free. We're so happy that's what you experienced with Javier as your advisor for your first time here. We definitely hope to continue serving you and your automotive needs if we may. Let us know if there's anything we can ever assist you with, and until we meet again, we wish you the safest of travels.

November 21, 2022

Issac was great and responsive, I asked him a question regarding prior maintenance and he remembered! More

by Sbucio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great! We truly appreciate hearing from you about your service visit with Isaac. We're pleased to know how attentive and accommodating he has been for you and your vehicle. If there should ever be an automotive question or concern Isaac and the team may help you with, we hope you'll give us a call. Thank you so much for choosing Monrovia CDJR!

November 21, 2022

Monrovia Ram had appointments available the same week I needed service, no waiting. The day of my appointment I simply dropped off the car and waited to get a call to pick up. When I went back to pick up m More

by claudiacr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Claudia! Providing our guests with thorough, convenient service is paramount to our culture here at Monrovia CDJR, so we're absolutely delighted to hear that Isaac delivered nothing less for your RAM's appointment. We're looking forward to making your next visit just as superb. Until then, we wish you pleasant travels!

November 19, 2022

Javier Gonzales, was great, I have been going to jeep monrovia since 2017 always good service More

by Acole91010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Nov 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback on Javier! We sincerely appreciate your continued business and we're delighted to know how pleased you have been with Javier as your service advisor. We look forward to making your Jeep's next service visit just as outstanding!

November 15, 2022

This dealer has amazing personnel, I was greeted and assisted by Javier Gonzalez this past weekend and let me say that I was taken care of accordingly, he answered all my questions and notified me when More

by Benandjoepainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Nov 17, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for stopping by to let us know how fantastic your service visit was with Javier! He's definitely a great guy to work with and we're so happy he kept you in the loop and took great care of your vehicle's service. We look forward to making your next appointment just as superb. Thanks for choosing Monrovia CDJR!

November 11, 2022

Came in for an oil change and Javier got me in and out in no time. Great service will be back definitely! More

by christian.alvare7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Nov 11, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Christian! Thank you so much for your kind review of Javier at Monrovia CDJR! We know your time is valuable, so we're glad Javier got your Dodge serviced in a timely manner to get you safely back on the road, back to your life. It is our pleasure to do so, and we hope you'll give us a call whenever Javier and the team may assist you again.

November 10, 2022

Javier did a great job. He’s very professional and took good care of me More

by Mikrch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Nov 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for sharing positive feedback on Javier! Your safety and satisfaction are very important to us, so we're glad Javier saw to it that your Jeep had a thorough service visit. We sincerely appreciate your business and hope to make your next appointment just as outstanding!

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