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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,165 Reviews
Call Service Center (626) 604-9150

1,165 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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September 26, 2022

Mister Jimenez was very polite and knowledgable about my jeep. My first service experience went smooth. More

by Osben911
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan jimenez
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Sep 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much! We sincerely appreciate your positive feedback on Jonathan. We're so happy to know he made your service visit a breeze. Please let us know if there is ever anything more our team can do for you. It is our pleasure to assist you and we look forward to serving you again. Take care!

September 26, 2022

I was pleased with the service and cleanliness of this dealership along with Staff professionalism. More

by Pvr1271
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Issac Borquez
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Sep 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great to hear! Thanks so much for your 5-star review. Your satisfaction means everything to us and we look forward to making your next appointment just as outstanding. See you next time!

September 22, 2022

Amazing service! Isaac was my service advisor and was amazing and completed my car in a timely manner faster than what he quoted me! Definitely will be going back for More

by Mzblueeyes11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
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Sep 22, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your 5-star feedback of Isaac! We're thrilled he topped his quoted time and got your car thoroughly taken care of and safely back on the road in such a timely manner. Your satisfaction means everything to us and we look forward to providing the same fantastic service the next time you stop by. Until then, drive safe and take care!

September 19, 2022

Isaac in service completely went above and beyond to help service me and my vehicle I will only be going to this dealership from now on More

by Dev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
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Sep 19, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's wonderful to hear! Thank you so much for sharing your positive feedback about Isaac! We are certainly pleased Isaac's expertise and attention to detail made your visit such a success. We look forward to making your next appointment just as outstanding, so please don't hesitate to give us a call if ever we may be of service to you. Thanks again!

September 19, 2022

Dropped off my vehicle at appointed time and it was ready before estimated time for pick up. Happy with service and service personnel. Car runs like brand new! More

by Ron66er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac, Preston Han
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Sep 22, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's awesome! We're really glad to hear your service appointment was such a success! Thank you so much for taking the time to share your positive feedback. We hope you'll give us a call next time you have an automotive issue we may address for you. It would be our pleasure!

August 23, 2022

Needed a new aux battery for my 2020 Pacifica - Isaac Borwuez handled it. Got me in and out in 1 hour and price came in slightly below original quote. Isaac is the best at customer service. More

by rob.austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Aug 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Robby, We are so glad that Isaac could be of assistance to you, and we appreciate you taking the time to leave him this 5-star review! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Isaac or the team may help you with! Take care!

August 08, 2022

Monrovia is the best! The best service!The best price! The best seller! I love it! More

by miya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han
Report | Print
Aug 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Miya, Thank you for your 5-star rating! We are overjoyed that our team could provide you with a top-notch experience! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

August 04, 2022

Had a great experience. Once I dropped my car off for the repair, they offered to get me a ride to work and back once the repair was complete. Great service which will make More

by GeoLopez89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Aug 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

July 20, 2022

Best service I have ever Received from dealership. If there’s a problem they will find it! If it’s a warranty Part or recall. They will alert you so you don’t have to pay a dime. Needless to say, Ia More

by Jclocatelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irvin had technician????????????
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Jul 20, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to serve you. Please don't hesitate to give us a call the next time you have any automotive questions or concerns!

July 15, 2022

My service advisor was Jose Ortega and he was extremely helpful and went beyond any advisor has ever done... courteous, professional and knowledgeable ... i would not hesitate to call on him again and reco More

by Ecamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega Service advisor
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Jul 20, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Ernie, Thank you for sharing this positive review! We are pleased that Jose could provide you with the quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same 5-star service in your visits to come! We wish you the safest of travels until we meet again!

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